Thesupermade 

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Rated 5 out of 5 stars

Best brand ever, never disappointed however one slight issue I face is clothing sizes especially when it comes to jeans I feel like an M would fit and S and an L would fit an M. But other than that I... See more

Company replied

Rated 5 out of 5 stars

I had been looking for some oversized sweatpants and I couldn’t find them anywhere. I stumbled upon supermade and I was immediately hooked on the variety that they had in their store. I placed an orde... See more

Company replied

Rated 1 out of 5 stars

Do not buy from Supermade! They practice blatant false advertising (bait-and-switch). I ordered a pair of thick, washed denim jeans with a specific leather patch advertised on their site. What I rec... See more

Company replied

Rated 1 out of 5 stars

Absolutely trashy unprofessional store selling garbage Chinese low quality products @ 10x. Reached out to support to get a refund, waited for a week to get an authorization to find out that i gotta s... See more

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Company details

  1. Clothing Store

Written by the company

At Thesupermade, we take inspiration from rappers and street fashion. Our curated collections for all genders are assembled combining contemporary and classic.


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All reviews

(620)

387 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent ❤️

10 April 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Yeikou Adamou,

Thanks so much for your positive review! We're delighted that you have a wonderful experience. Please don't hesitate to reach out if you need any assistance in the future.

Rated 1 out of 5 stars

Supermade is made for the super

I truly enjoy their line up of Clothing and the quality is chef kiss a bit of a wait as well but i dont Mind being patient for some months, The reason for 1 star because i was promised 3 different compensations and none of them got fulfilled and when i try to email customer service they gaslight the fact that i have to order again to recieve the items i was promised,and i still didnt recieve anythinv for the past order or new, not going to say dont shop here but they will be so top notch if they actually stay in touch with the issues thats on their end and fulfill promises of compensation or coupons that equate to the same value but im still waiting on a response and my order

27 April 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Lavae Van De wall,

We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:

Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029

I appreciate your cooperation!

Rated 5 out of 5 stars

Great experience

Great experience. Always receive my packages with no problem. Quality and pricing is also great!

20 April 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Dwane Bruce,

Thank you so much for your wonderful review! It's incredibly rewarding to know that our products have met your expectations and brought you joy. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.

Have a great day!

Rated 1 out of 5 stars

Total scam.

Please, please please do not fall for this scam. This website is a total scam and will soon be abolished. Do not order from this website.

8 April 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Demar Smikle,

We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:

Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029

I appreciate your cooperation!

Rated 3 out of 5 stars

They have great designs

They have great designs. But delivery took awfully long. They would sometimes separate your orders and ship in different dates. By the time I got them, I would kind of lost some interest. Also, the returning process is too difficult and complicated. The make things easier, they did asked me to keep my purchases and gave me a 40% worth of refunds. But, I really do hope to be able to exchange them.

16 April 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi John Leau,

We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:

Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029

I appreciate your cooperation!

Rated 5 out of 5 stars

Very friendly

Very friendly, pretty fast delivery even though I'm in Germany, i love the quality of their stuff.
They also got unique clothes i couldn't find anywhere else. :)

29 April 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi JANKEC,

Thank you so much for your wonderful review! It's gratifying to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.

Have a great day!

Rated 5 out of 5 stars

Fast delivery and swift response

Fast delivery and swift response

7 March 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Adeleke Ojo,

Thank you for taking the time to share your positive feedback. We truly appreciate your support and are pleased to know that you’re satisfied with your order.

Rated 4 out of 5 stars

Pretty good overall but still be…

Pretty good overall but still be carefull. some products are cheaper than others. ive ordered many times tho and only had problems once, i reached out and they fixed the issues pretty quick

15 January 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Jacob lebg,

Thanks so much for your positive review! We're delighted that you have a wonderful experience. Please don't hesitate to reach out if you need any assistance in the future.

Rated 5 out of 5 stars

Great products and ships on time

26 April 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi woof,

Thank you so much for your wonderful review! It's incredibly rewarding to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.

Have a great day!

Rated 1 out of 5 stars

hello this me travo i first see hat of…

hello this me travo i first see hat of Boston 1630 i like it
build quality like It's like a handkerchief
the delivery its take 65 day to recive it

26 April 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Rahlaoui Mazigh,

We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:

Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029

I appreciate your cooperation!

Rated 5 out of 5 stars

Nice clothes

Nice clothes, nice post service.
They refund me the error taxes

22 April 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Marco Antonio,

Thanks so much for your positive review! We're delighted that you have a wonderful experience. Please don't hesitate to reach out if you need any assistance in the future.

Rated 2 out of 5 stars

Delivery mishandled and customer service let me down

I’ve ordered from Supermade twice before with no issues, but my most recent experience was disappointing. My parcel was left unattended in a public area and ended up being stolen.

I contacted the company and was told they would look into it, which I appreciated at first. However, when I raised a dispute through my bank, Supermade responded by claiming the parcel had been delivered successfully, despite my earlier communication about the issue.

I did eventually receive a refund through my bank, but the way this was handled left a bad impression. The clothing itself is good quality, but this experience has made me hesitant to order again.

16 February 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Dylan Nnamdi,

We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:

Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029

I appreciate your cooperation!

Rated 5 out of 5 stars

Earned a fan/repeating customer!

My first time ordering from them I was a bit skeptical, which is normal ordering from any place that is new. I ordered some sweat pants shipped quickly and product came as described and was of great quality. With that being said, I order a shirt not too long after and I got the same results. Would order from again!

23 April 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Chris Johnson,

Thank you so much for your wonderful review! It's gratifying to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.

Have a great day!

Rated 3 out of 5 stars

The clothes were alright

The clothes were alright. Sort of fast fashion. And took forever to arrive. Overpriced.

23 January 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Tyler Spatafore,

Thanks so much for your review. Please don't hesitate to reach out if you need any assistance in the future.

Rated 1 out of 5 stars

Terrible Experience

Terrible Experience – Avoid This Shop!

I regret shopping at thesupermade. The items I received were low quality, and the sizing was completely off. I tried reaching out multiple times through their ticket system and emails to request a return, but I've gotten ZERO response. It's been days with no acknowledgment of my issue.

The lack of customer service and poor product quality is beyond disappointing. Do yourself a favor and avoid this shop at all costs. They clearly don’t care about their customers.

18 April 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Dear Christopher Botzenhart,

We have already sent you a link to upload your return tracking number. Please simply upload it successfully, and once the package is delivered to us, we will proactively process your refund.

Kindly check your email for the link.

We sincerely apologize for the inconvenience caused and appreciate your understanding.

Best,

Rated 3 out of 5 stars

I genuinely enjoyed the whole…

I genuinely enjoyed the whole experience. From vin the product, everything felt smooth and reliable. Would recommend giving it a try.

30 March 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Brandon Lewis,

Thanks so much for your positive review! We're delighted that you enjoyed the product. Please don't hesitate to reach out if you need any assistance in the future.

Rated 3 out of 5 stars

Thesupermade has potential

Thesupermade has potential, but consistency seems like an issue. One item was great, another felt slightly off.

29 March 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Emily Patterson,

We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review.

Rated 3 out of 5 stars

When I used the hoodie for daily wear

When I used the hoodie for daily wear, it quickly became my go-to. Comfortable, durable, and easy to style with anything.

31 March 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Nina Frei,

Thank you for taking the time to share your positive feedback. We truly appreciate your support and are pleased to know that you’re satisfied with your order.

Rated 3 out of 5 stars

The product looks great in real life

The product looks great in real life, not just in pictures. That said, shipping time could be improved a bit.

29 March 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Emma Schneider,

Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force in continuing to deliver the best products.

Have a great day!

Rated 3 out of 5 stars

I gave it a shot without high…

I gave it a shot without high expectations, but I ended up loving the fit. It sits perfectly and doesn’t feel cheap at all.

29 March 2026
Unprompted review
Thesupermade logo

Reply from Thesupermade

Hi Isla,

Thanks so much for your positive review! We're delighted that you enjoyed the product. Please don't hesitate to reach out if you need any assistance in the future.

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