thestickybrand.com Reviews 

Really simple ordering process, this is my second order with you guys. I was very pleased with the first batch of 600 stickers that I received and my designs have been popular and selling quickly so I needed to get more ordered to keep pushing product.

Everything was great except for not being able to use the $20 coupon which is what prompted me to order....

Great deals, and user friendly website. I will continue to order stickers from this company. I've always been pleased with my stickers.

Easy to order, die-cut was done well, shipped within the timeframe promised and they looked great. Can't ask for more than that.

I’m having a difficult time, approving proofs even on my new orders. The order came with the wrong year on it*after I asked him was charged to change the year my new orders keep telling me to approve the proof and I can’t find the proof when I go to re-order decals, which I ordered a lot the re-order gives me the highest price very confusing. Very frustrating.

I e ordered many times and the product is great! I would recommend to everyone looking for quality stickers 👍🏼

I've ordered from Sticky Brand often and I love taking advantage of the "deals" pricing. The website is easy to maneuver through and very user friendly. I've always had good experiences using Sticky Brand. The quality of the stickers is very high and my customers always love them.

The quality of the stickers is excellent. Every order I’ve received has come out exactly how I wanted, and that’s the main reason I keep coming back. The print quality, colors, and overall product have always met my expectations.

The only reason I’m giving 4 stars instead of 5 is the turnaround time. My first order took a while, which was understandable since I didn’t know what to expect. After that, I started placing orders well in advance based on my previous experience, but each order seems to be taking longer than the last. I completely understand that businesses get busy, but the delivery timeline has been inconsistent enough that it’s become difficult to plan around.

That said, I still haven’t switched providers because the sticker quality is genuinely that good. If the shipping and turnaround times were a little more consistent and predictable, this would easily be a 5-star review from me.

That version comes across as constructive rather than complaining, which usually gets taken more seriously by businesses and other customers.

Always easy to order , great products and customer service

The design process was fast and easy, and my stickers are amazing!

One Missing Item Turned Into a Customer Service Failure

I placed a large order with Sticky Brand that included seven different sticker items, totaling 3,100 stickers. One full item was missing from the shipment: 500 custom vinyl stickers.

A fulfillment mistake can happen, but this should have been caught before the order left production or shipping. When an order includes seven separate items, someone should be checking the shipment against the order before it goes out.

I contacted Sticky Brand support multiple times about the missing item, including emails on May 19, May 29, June 5, June 8, June 9, June 11, and again today. What made this even more frustrating is that at one point they referred to the missing item as a “free reprint.” This was not a free reprint. This was a paid item that was missing from my original order.

After I pointed that out, I still did not get a clear resolution. On June 11, I was told the missing part of the order was estimated to ship Wednesday and that I would receive tracking once it shipped. As of today, I still have not received tracking, a shipping confirmation, an approval request, or a clear update.

This order is supposed to require my approval before printing, and I also do not see the missing 500 custom vinyl stickers queued in my account.

I contacted them again today and did not even receive an automatic response confirming that my email was received. At this point, their customer service feels non-existent.

I like their products, but this situation has been handled terribly. Production missed it. Shipping missed it. Then customer service failed to resolve it after multiple follow-ups. I do not know if I am getting automated replies, scripted responses, or just poor follow-through, but either way, the result is the same. I paid for a full order and still have not received one full item.

Once a customer reports that 500 stickers are missing from a 3,100-sticker order, the fix should be simple: send the approval request if needed, expedite the missing item with tracking, or issue a refund.

Leaving a customer to chase a missing item for weeks is completely unacceptable. Based on this experience, I cannot recommend Sticky Brand.

I appreciated the simple process for placing an order. Choosing some basic options and uploading the image was quick and the directions were easy to follow.

Like I mentioned before it would be great to have my own gallery of images that I have uploaded and be able to drag and drop these into a new order as opposed to having to upload the artwork each time.

Placing the order was easy. Fast turn around time. Kept me up to date of status. My stickers turned out better than I had expected. Thank You to everyone involved. 100% Happy here.

A repeat customer. Product quality is outstanding.

I’m a reoccurring customer and they are always fast when I need a preview and on time to ship my order 🙌🏼 💕

Love Sticky Brand!! Always a great product, fast and efficient! Have told many about Sticky Brand, my go to sticker maker!

So fast and easy to order. Great value and quality!

I ordered stickers here twice and they've always been exceptional. It is exactly how I want it, no complaints. The colors were accurate and the graphic I used looked great.

Always simple and easy to order with sticky brand. The stickers we get are amazing for the price too.