The Scented Candle Store Reviews 

215
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fast delivery and good communication. Unfortunately one bulb was smashed when I opened the package but Alan replied swiftly and sent me a replacement. A week or so later one of the burners just stoppe... See more

Rated 5 out of 5 stars

I’ve now ordered a few items through the Scented Candle Store as it is all so effortlessly easy to do. Great communication with updates and speedy service. Thank you 🤩

Rated 5 out of 5 stars

Ordering was easy ,quick delivery and unfortunately one item was damaged but after emailing Alan a replacement was sent out promptly. Normally I use my consultant Wendy Smart to order but on the flash... See more

Rated 5 out of 5 stars

Arrived sooner than expected, 5-10 day window given for delivery. Arrived on day 3. Very impressed. Will definitely use again. Products amazing and great value when buying in bulk. Would have li... See more

Company details

  1. Candle Store

Written by the company

The Scented Candle Store are independent Scentsy Fragrance Consultants, helping you fill your home with beautiful, long-lasting fragrance. From stylish warmers and wax bars to diffusers, oils and gifts, we’re here to make your home feel cosy, welcoming and uniquely “you”. We pride ourselves on friendly, personal service, honest advice and clear communication from order to delivery. Whether you’re treating yourself, shopping for a gift or building your wax stash through our VIP offers, we’re always on hand to help you choose the right scents and answer any questions. Every order means a lot to us, and we work hard to ensure a smooth, reliable experience every time you shop with The Scented Candle Store.


Contact info

4.8

Excellent

TrustScore 5 out of 5

215 reviews

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4.8

All reviews

(215)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery and good communication

Fast delivery and good communication. Unfortunately one bulb was smashed when I opened the package but Alan replied swiftly and sent me a replacement. A week or so later one of the burners just stopped working and again a replacement was sent out very quickly with no problems or questions. Would highly recommend. Thank you very much for your help.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering online

Easy ordering online. Loved all my products and the delivery was very fast and well packaged. Will definitely be ordering again

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was easy ,quick delivery and…

Ordering was easy ,quick delivery and unfortunately one item was damaged but after emailing Alan a replacement was sent out promptly. Normally I use my consultant Wendy Smart to order but on the flash sales you do your own ordering. This was a first and great experience.

10 July 2026
Rated 1 out of 5 stars

CON…

When i received sensory waxes the seal from them were missing and there was no smell at all from the bars

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Xmas Scentsy Wax Melts my purchase from…

I am very happy with my purchase from Scentsy..over the last couple of years I have tried many other wax melts but nothing compares to the Scentsy melts. By far a much better quality product and lasts a good few days. My home will smell gorgeous at Xmas! 😊

20 November 2025
Unprompted review

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