Mark always available to take a phone call. Always up to date with information or queries about my order. Not impressed though with Fastway Couriers. No pre contact about an approximate delivery time... See more
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Overall very satisfactory experience. A little initial difficulty in viewing mats inlaid on our room on my mobile, viewed well on system. Delivery went well, slight concern no message from courier o... See more
Excellent seller. I purchased a rug worth around Euro 1200. I wasn't sure of the colour and my rug was a special made rug, which means non returnable item. I called Mark from Rug loft, they dispatched... See more
Putting aside the great range of beautiful rugs, I found the Rug Loft to be very personable and helpful. Before I bought the rug I had quite a few questions regarding sizes, delivery times etc and the... See more
Company details
Written by the company
Ireland's largest rug store, stocking a huge selection of rugs, mats and floor runners to suit every style and taste.
Contact info
Unit 18 North Link Retail Park, Coes Road, A91 NTY3, Dundalk, Ireland
- 0429357719
- info@therugloft.ie
- therugloft.ie
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Prompt delivery
I was delighted with my purchase from…
I was delighted with my purchase from the Rug Loft. I rang to get some information about my purchase before I ordered it and found them very helpful. It was exactly what it looked like on the website . Delivery was very quick. Would highly recommend The Rug Loft.
Great service and good quality rug
Outstanding customer service
Outstanding customer service, especially given the item was out of stock, and in response to my TIMELINE of eventual delivery in relation to a party I was organising, I was provided with an earlier than expected delivery date. Fantastic.
Great quality..will buy again.
Prompt reply to a query I had and rug…
Prompt reply to a query I had and rug then arrived in the timeframe advised. Rug lovely and closely matched picture/ description on the website
The quality of the rug was top notch
The quality of the rug was top notch. I took a risk buying this rug online without having seen it in store, the photos online matched the colours of the rug that was delivered so I was very happy indeed. I liked the rug so much I have since bought a smaller version for another part of the room. When I placed my second order I received a call from Mark to let me know the delivery date, a personal touch goes a long way. Highly recommend The Rug Loft.
Delighted with the speed of the rugs…
Delighted with the speed of the rugs and the service was 1st class. The rugs themselves were of excellent quality and would recommend this company to anyone thinking of buying rugs
Rug was delivered in good time and rug…
Rug was delivered in good time and rug looked the same as posted online.
Great rug suits my living area
Did exactly wgat I wanted
Initially asked a few questions re the thickness thread depth
Very happy with my purchase
Was delivered on time welll wrapped
Highly recommended
A company you can rely on
Ordered 2 large rugs and a runner. Everything was delivered on time and in perfect order. Mark was patient, polite and very professional. My experience with The Rug Loft from start to finish was excellent. I have nothing but praise. Will definitely order from them again.
Amazing quality love my new outdoor…
Amazing quality love my new outdoor Miami Cream /Black it’s just stunning. I’ll be back for more 🤩
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