The Rug Loft Reviews 

Thank you so much for such quick delivery. I love my rug and couldn't ask for better service, absolutely top class.
Pauline

It’s a beautiful rug and it arrived when expected. Perfect in the room.

Easy online ordering, free speedy delivery, gorgeous rug.

Easy to navigate website.
Regular updates on order.
Delivery date accurate

I have used The Rug Loft before and they are very friendly, efficient, prompt & reliable. The quality of their rugs are excellent.

Efficient dispatch and delivery. Good quality product. Reflective of advertising

Overall very satisfactory experience. A little initial difficulty in viewing mats inlaid on our room on my mobile, viewed well on system. Delivery went well, slight concern no message from courier on timing on a wet day. Package was well protected and left in open porch as we were out, when it arrived. Rug very satisfactory

I found Mark @ The Run Loft easy and informative to deal with. I am very happy with the quality of the rug and delivery was pretty close to the estimated delivery date. Price is a bit on the high side but hopefully the quality is in the rug and it stands the test of time.

Mark always available to take a phone call. Always up to date with information or queries about my order.
Not impressed though with Fastway Couriers. No pre contact about an approximate delivery time or date. I live in an Apartment, they just left the rug in the public reception area. It could have been stolen.

Mark was so easy to deal with. Once I emailed about returning a rug there was no problem, a courier was arranged to collect rug from me and another order was made for a different rug and a balance refunded as it was a cheaper rug. Very efficient service. Thank you.

Putting aside the great range of beautiful rugs, I found the Rug Loft to be very personable and helpful. Before I bought the rug I had quite a few questions regarding sizes, delivery times etc and they were always happy to answer. They made it feel like there was no pressure to buy and they were happy to help.

Excellent seller. I purchased a rug worth around Euro 1200. I wasn't sure of the colour and my rug was a special made rug, which means non returnable item. I called Mark from Rug loft, they dispatched the samples immediately and based on my reply, assisted with refund due to non matching colours. Close your eyes and purchase with them. they have excellent customer service, highly recommended

Honest response. Fast delivery. Superb packaging.

No communication from your company to explain why my order had been cancelled

Great quick service exactly what I wanted at great reduced price

Quick response on chat to confirm the chosen rug was in stock. Very fast delivery. Rug is exactly as appears in photograph. Very pleased.

Great staff and very good selection

Good updates on delays I had in my order

Brilliant quality rug. It was exactly what we saw on the website. Will definitely use Rug Loft again.

Excellent service . Ordered 3pm one day and it arrived 11am next day . What could be better than that