Overpriced and low quality is an understatement. And don’t buy their dumb cleaning protection plan. Getting a cleaning claim approved through their 3rd party company is like an act of God. They sa... See more
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See what reviewers are saying
Michael, did a great job helping us find the Livingr9om furniture we were wanting while makeup sure it worked in our space. He was patient with us and very helpful offering us sizes, prices and colors... See more
Deb, our salesperson, really helped us out on the dining room table and chairs. The store was very busy but she never let us feel rushed. Ended up buying the big bean bag chair that my great granddaug... See more
Richard, the manager from the Algonquin store, he made the experience, once again, excellent! This is my 5th time purchasing from The Room Place and, each time, his level of service, communication, a... See more
Company details
- Furniture Store
- Bedding Store
- Bedroom Furniture Store
- Living Room Furniture Store
- Mattress Store
- Sofa Store
Written by the company
The RoomPlace is your one stop shop furniture store to get it all from living room & dining room sets, bedroom furniture, mattresses & more with 25 stores in he Chicago, Illinois and Indianapolis, Indiana regions
Contact info
1000-46 N Rohlwing Rd, 60148, Lombard, United States
- 630.783.8000
- customercare@theroomplace.com
- theroomplace.com
4.5
Excellent
34K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Service was good price was great…
Service was good price was great delivery was prompt got a message that they were late but I got it in the time frame
13 September 2024
White Glove Service
The service I received from in the store to the delivery of my product was excellent!
12 September 2024
Jacob had great customer service skills
8 September 2024
The lady Victoria that helped us was…
The lady Victoria that helped us was very very patient and helpful.
11 September 2024
My salesman
My salesman, Mr. Luis Fernandez, was simply excellent. He was informative without ever being pushy. The purchase process was efficient. I needed to change the delivery date and that went quickly and smoothly.
10 September 2024
Great Customer Experience
Our experience was great. Our sales rep., TJ did a great job helping us!
12 September 2024
The dimensions were COMPLETELY off from…
The dimensions were COMPLETELY off from what they are listed ok your site! This is truly a disappointing experience. I would not recommend. Buyer beware
12 September 2024
Reply from The RoomPlace
Good afternoon, We are deeply sorry to hear of the website issues, we truly appreciate your feedback, so we may review and correct the website. Respectfully Customer care.
Knowledgeable and helpful!
The sales consultant listened to my needs, asked pertinent questions, and made great recommendations for consideration. His knowledge of the product lines was very impressive and helpful!
10 September 2024
Sam Boutros was a huge help with the…
Sam Boutros was a huge help with the buying process of our new sectional. He was very personable and made the experience enjoyable. When I need to buy more furniture, I will be going to Sam for all future sales. Great employee!
10 September 2024
Alex was kind and great with…understanding!
Alex was kind and great with understanding your needs!
12 September 2024
Unusually fast and easy enjoyed the…
Unusually fast and easy enjoyed the online experience a great deal
15 August 2024
Felt comfortable making my purchase.
We are a younger looking couple and were treated as serious customers. I appreciate the attentiveness aswell as the pleasant energy by both the store manager and show room lady who helped us.
10 September 2024
NO PRESSUR
WE WEREN'T PRESSURED OR BEING FOLLOWED. WHEN WE FOUND WHAT WE WANTED. WE CALLED HIM, ASKED QUESTION THAT CONCERNED US. HE WAS VERY ATUNED TO OUR NEEDS AND WANTS.
9 September 2024
very helpful sales person
11 September 2024
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