Thérapie Clinic Reviews 

18,764
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,809 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge, often creating a welcoming and comfortable atmosphere from the moment they arrive. Many people highlight the smooth and efficient service, with treatments frequently described as quick, easy, and yielding excellent, satisfying results. However, some customers also noted difficulties with customer service, reporting challenges in reaching staff by phone and experiencing unhelpful responses or long hold times. A few other people also felt that follow-up on treatments or product delivery was lacking, with some expressing dissatisfaction with results or experiencing significant delays in receiving ordered items.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

User experience

Consumers find the user experience to be largely positive, often highlighting great experiences with staff... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers praising the helpfulness and... See more

Product

Users describe ambiguous interactions with product, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thérapie clinic Malahide are amazing from the girls on reception who are so normal and friendly and who create a comfortable and warm atmosphere from the minute you arrive. The range of services on o... See more

Company replied

Rated 5 out of 5 stars

My therapist was Niamh in Blackrock clinic and she's the best therapist I've gotten till now. She was extremely patient, considerate and accomodating. I had a ankle sprain so she was completely easy o... See more

Company replied

Rated 5 out of 5 stars

The staff were incredibly helpful and knowledgeable and really knew how to take care of you while getting the lazer done . They were also very nice and supportive while doing the work and took there t... See more

Rated 5 out of 5 stars

I had a fantastic experience with Dr Abigail Patino O. I knew straight away I was in good hands as she made me feel so relaxed. She explained everything thoroughly. She was so professional and extreme... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Doctor
  4. Laser Hair Removal Service
  5. Medical Clinic

Written by the company

Thérapie Clinic is Europe's leading medical aesthetic clinic, with over 88 state-of-the-art locations across the UK, USA, and Ireland. With more than 20 years of experience and over 10 million treatments delivered, we offer affordable and advanced aesthetic solutions. Our services include laser hair removal, injectables, and advanced skin and body treatments. Thérapie Clinic emphasises exceptional service and the latest technology to ensure effective and safe treatments for all skin tones. Trust is one of our core values and our aim is to empower our clients, women and men, to become the best possible version of themselves. We want to not just meet your expectations, but to exceed them. At Thérapie Clinic, we believe that true beauty comes from within; a result of being healthy and confident; taking the time to nurture your body, your skin, yourself. We take an integrated approach to beauty, helping our clients discover the best version of themselves.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Replied to 99% of negative reviews

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4.5

All reviews

(18,764)

3,630 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This clinic is very professional &…

This clinic is very professional & friendly. The receptionists was helpful with the form & online apps I had to fill in. Highley recommended

28 June 2026
Unprompted review
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Reply from Thérapie Clinic

Hi There,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you found our clinic professional and friendly. It's great to know that our reception team was able to assist you with the forms and online app, helping to make your visit as smooth as possible.

Thank you for your recommendation and for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Very professional approach

I had a very positive experience visiting the salon. My questions and concerns were answered thoroughly, and the procedure and expected results were explained. The treatment was performed very professionally, maintaining high hygiene standards.

17 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Monika,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience with us. It's great to know that all of your questions and concerns were addressed thoroughly, that the procedure and expected results were explained clearly, and that you found your treatment to be professional and carried out to a high standard of hygiene.

Thank you for choosing Thérapie Clinic. We truly appreciate your kind feedback and look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 4 out of 5 stars

Nice staff

Nice staff , clean premises, easy booking, singular session has gone a bit pricey but overall good service.

19 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Laura,

Thank you for taking the time to leave us a 4-star review!

We're delighted to hear that you found our staff friendly, our clinic clean, and our booking process easy and convenient. We also appreciate your feedback regarding our pricing, and we're pleased to know that, overall, you were happy with the service you received.

Thank you for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Great experience with Thérapie clinic

Great experience with Thérapie clinic.

The manager made me feel comfortable and informed and then moving on to have my treatment, Joanne was lovely and again, I felt totally comfortable.

The results of my treatment are settling in and I am really happy.

16 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Haley,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had a great experience at Thérapie Clinic. It's wonderful to know that our manager made you feel comfortable and well-informed, and that Joanne provided such caring and professional treatment. We're especially pleased to hear that your results are settling in well and that you're happy with them.

Thank you for choosing Thérapie Clinic. We truly appreciate your kind feedback and look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Extremely professional & friendly…

Extremely professional & friendly staff. Appointments always run on time.

15 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Sarah,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you've consistently experienced professional and friendly service from our team. It's also great to know that your appointments have been running on time, as we strive to provide a smooth and efficient experience for all of our clients.

Thank you for choosing Thérapie Clinic. We truly appreciate your support and look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Staff are very welcoming and friendly…

Staff are very welcoming and friendly as well as providing an excellent service

16 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Susan,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you found our staff welcoming, friendly, and that you received excellent service during your visit. Providing a warm, professional experience for every client is something we take great pride in.

Thank you for choosing Thérapie Clinic. We truly appreciate your kind feedback and look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Hollie was brilliant - great service

Hollie was brilliant and I am very satisfied with the service I received. Looking forward to returning for my next treatment soon!

19 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Nick,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience with Hollie and that you're very satisfied with the service you received. We'll be sure to share your kind words with her—they'll mean a great deal.

Thank you for choosing Thérapie Clinic. We look forward to welcoming you back for your next treatment!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Laser hair removal

I started the laser hair removal procedures a few month ago at Thérapie Clinic. I am very happy how they work, the staff is very kind and understanding during the procedures.
I just started so I can’t say anything good or bad about the results but I enjoy the process and I am going there with pleasure.

24 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Irina,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you've had such a positive experience with your laser hair removal journey so far. It's wonderful to know that our team has made you feel comfortable, supported, and well cared for during your treatments.

We appreciate your trust in us and are pleased that you're enjoying the process. We look forward to continuing your treatment journey and hope you'll be delighted with your results as your sessions progress.

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Excellent Therapist her attention to…

Excellent Therapist her attention to detail was excellent!
Lovely manager and very good communication skills explaining as she was working

18 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi There,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience with our team. It's wonderful to know that your therapist's attention to detail, clear communication, and professionalism made you feel well cared for throughout your treatment. We're also pleased that our manager helped make your visit a great one.

Thank you for choosing Thérapie Clinic. We truly appreciate your kind feedback and look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Dr Sidhir in the Athlone= AMAZING

Dr Sidhir in the Athlone clinic is exceptional at his job, he’s done my Botox several times for me now. Ive tried other places and always return to him because his attention to detail is next to none.

22 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Gina,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you've had such positive experiences with Dr. Sidhir at our Athlone clinic. It's fantastic to know that his attention to detail and consistent results have earned your trust and keep you coming back.

We'll be sure to share your kind feedback with Dr. Sidhir—it will mean a great deal to him.

Thank you for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Nurse Jenna took a lot of time to make…

Nurse Jenna took a lot of time to make sure my Botox was just right, great experience all round.

16 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Ruby,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Nurse Jenna. It's wonderful to know that she took the time to ensure your Botox treatment was just right and that you were happy with the care you received.

We'll be sure to share your kind feedback with Jenna. Thank you for choosing Thérapie Clinic—we look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Fantastic experience

From start to finish, all very efficient and professional. Dr Yvonne was absolutely brilliant. Very personable and explained everything so well. Highly recommend.

21 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Liz,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience from start to finish. It's fantastic to know that you found our service efficient and professional, and that Dr. Yvonne made you feel comfortable by explaining everything so clearly throughout your treatment.

We'll be sure to share your kind feedback with Dr. Yvonne and the team. Thank you for your recommendation and for choosing Thérapie Clinic.

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Excellent Service

The whole experience was fantastic and all the team were very professional in all actions.

9 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi There,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had a fantastic experience with us and that you found our entire team to be professional throughout your visit. Providing exceptional care and service is always our priority, so your kind feedback means a great deal to us.

Thank you for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Amazing experience

Amazing experience! - staff are friendly, explained everything to me regarding after care, what will happen, what i expect to happen!... Honestly amazing!

Thank you so much.

19 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Deniesha,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you had such an amazing experience with us. It's wonderful to know that our team made you feel welcome, explained everything clearly, and ensured you felt confident about your treatment and aftercare.

Your kind words mean a great deal to us. Thank you for choosing Thérapie Clinic—we look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

It was so quick and easy

It was so quick and easy. The Dr put my mind at rest straight away. Very little pain too in comparison to other anti wrinkle treatments I have had elsewhere. I love that I have been booked in for a review in 2 weeks time. Thank you! Super easy, super effective and efficient. An overall great service.

18 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi There,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that your experience was quick, easy, and comfortable. It's wonderful to know that your doctor immediately put your mind at ease and that you found the treatment more comfortable than previous anti-wrinkle treatments elsewhere.

We're also pleased that you appreciated the complimentary two-week review appointment, as we believe it's an important part of ensuring you're happy with your results.

Thank you for choosing Thérapie Clinic. We truly appreciate your kind feedback and look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Great team and staff

Great team and staff - would highly recommend

17 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Elies,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience with our team. Your kind words and recommendation mean a great deal to us, and we're pleased that our staff made such a great impression.

Thank you for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

I had a wonderful session in Westfield

I had a wonderful session in Westfield. The therapist was quick and made me feel very comfortable

17 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Fia,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience at our Westfield clinic. It's wonderful to know that your therapist made you feel comfortable throughout your session while providing a quick and efficient treatment.

Thank you for choosing Thérapie Clinic. We truly appreciate your kind feedback and look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Pleasant experience and everything…

Pleasant experience and everything explained well.

16 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Anita,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had a pleasant experience with us and that everything was explained clearly throughout your visit. We believe that ensuring our clients feel informed and comfortable is an important part of providing exceptional care.

We truly appreciate your kind feedback and look forward to welcoming you back to Thérapie Clinic in the future.

Kind regards,
Rommel
Thérapie Clinic

Rated 1 out of 5 stars

Deteriorating quality of services

Deteriorating quality of services. Rude staff and health and safety of customers not given priority especially if you have allergies.

The company is constantly pressuring to forfeit sessions, takes no accountability and may choose to not offer you service and then blame you, waste your time as well as not issue any refunds or give you your sessions.

Wise decision will be to go elsewhere, anywhere! Save your time, effort, mental peace and resources! Avoid at all costs.

Rude staff, lie a lot; customer service does nothing but keep saying they understand. Do not pre-pay offer sessions as you may loose most of it and the company will come up with excuses to force you into loosing the sessions.

Definitely low with standards.

11 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Aanal,

We're sorry to hear that you remain disappointed with your experience. We appreciate you taking the time to share your feedback, and we have ensured that your concerns have been shared with the relevant clinic team. As discussed with you through our previous correspondence, the clinic has completed its review and provided its final resolution. We regret that we were unable to meet your expectations and thank you for sharing your experience.

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

I had a great experience during my…

I had a great experience during my laser hair removal session today with Erin B. She was professional, friendly, and made me feel comfortable throughout the entire treatment. She explained everything clearly and ensured I was at ease during the session. I'm very happy with the care I received and would love to have Erin B. for my next appointment as well. Thank you for such a positive experience!

23 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Tina,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience during your laser hair removal session with Erin B. It's fantastic to know that she made you feel comfortable throughout your treatment, explained everything clearly, and provided the professional and friendly care we strive to deliver to every client.

We'll be sure to share your lovely feedback with Erin—I'm sure it will mean a great deal to her. We're also pleased to hear that you'd like to see her again, and we'll do our best to accommodate your preference for future appointments.

Thank you again for your kind words and for choosing Thérapie Clinic. We look forward to welcoming you back soon!

Kind regards,
Rommel
Thérapie Clinic

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