Thérapie clinic Malahide are amazing from the girls on reception who are so normal and friendly and who create a comfortable and warm atmosphere from the minute you arrive. The range of services on o... See more
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Had a really great experience at Thérapie Clinic Swords for laser hair removal! The staff were so informative and walked me through everything before we started. Each session was quick, easy, and no... See more
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I had a fantastic experience with Dr Abigail Patino O. I knew straight away I was in good hands as she made me feel so relaxed. She explained everything thoroughly. She was so professional and extreme... See more
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I was so nervous walking in for my first session, but Kristina completely changed that. She’s incredibly patient and caring, always checking how I’m doing, and she helped me get past my self-conscious... See more
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Company details
Written by the company
Thérapie Clinic is Europe's leading medical aesthetic clinic, with over 88 state-of-the-art locations across the UK, USA, and Ireland. With more than 20 years of experience and over 10 million treatments delivered, we offer affordable and advanced aesthetic solutions. Our services include laser hair removal, injectables, and advanced skin and body treatments. Thérapie Clinic emphasises exceptional service and the latest technology to ensure effective and safe treatments for all skin tones. Trust is one of our core values and our aim is to empower our clients, women and men, to become the best possible version of themselves. We want to not just meet your expectations, but to exceed them. At Thérapie Clinic, we believe that true beauty comes from within; a result of being healthy and confident; taking the time to nurture your body, your skin, yourself. We take an integrated approach to beauty, helping our clients discover the best version of themselves.
Contact info
45-47 Wigmore St, Marylebone, W1U 1PS, London, United Kingdom
- 08000121565
- hello@therapieclinic.com
- therapieclinic.com
4.5
Excellent
19K reviews
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Replied to 99% of negative reviews
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Reply from Thérapie Clinic
Hi Sierra,
Thank you so much for your wonderful review! We're delighted to hear that you found our service excellent and professional. Your kind feedback means a great deal to our team.
We look forward to welcoming you back to Thérapie Clinic soon!
Kind regards,
Rommel
Team Thérapie
Would recommend eyes closed
I had such a lovely experience with Debbie at Thérapie Clinic. She was incredibly kind, professional, and made me feel completely at ease from the moment I met her. She took the time to listen to my concerns, explained everything clearly, and never made me feel rushed.
Her knowledge and honest advice really stood out, and I left feeling confident that I was in the best hands. It’s clear that she genuinely cares about her clients and wants the best results for them.
I couldn’t recommend Debbie highly enough. If you’re looking for someone who is skilled, friendly, and truly passionate about what she does, she’s the person to see. Thank you, Debbie!
19 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Maria,
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with Debbie. It's fantastic to know that her kindness, professionalism, and genuine care made you feel comfortable and confident throughout your visit.
We'll be sure to share your kind words with Debbie—she'll be thrilled to know her knowledge, honesty, and dedication made such a lasting impression. Thank you for your recommendation and for trusting Thérapie Clinic with your care.
We look forward to welcoming you back again soon!
Kind regards,
Rommel
Team Thérapie
All round excellent service and experience
Excellent professional service and friendly front staff, especially Emma, who always has time to discuss the procedures I'm having and answer any questions I have. After service is just as good too!
27 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi There,
Thank you so much for your wonderful review! We're delighted to hear that you've received excellent, professional service from our team. It's especially lovely to know that Emma has made such a positive impression by taking the time to answer your questions and ensure you feel informed and supported throughout your journey.
We're also pleased to hear that our aftercare has met your expectations. Your kind feedback means a great deal to us, and we'll be sure to share your compliments with Emma and the team.
We look forward to welcoming you back to Thérapie Clinic soon!
Kind regards,
Rommel
Team Thérapie
Fantastic experience in Therapie…
Fantastic experience in Therapie Mullingar today. Just by chance I noticed the sign ‘walk-ins welcome’ - the girls were so accommodating and squeezed me in immediately with Dr Dara. I could see the effects within 24 hours. He was so friendly and thorough - I highly recommend Therapie, I have been to multiple different locations and all have been amazing!
24 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Elaine,
Thank you so much for your wonderful review! We're delighted to hear that you had such a fantastic experience at our Mullingar clinic. It's great to know that our team was able to accommodate you as a walk-in and that Dr. Dara made you feel comfortable with his friendly and thorough approach.
We're also thrilled to hear you're already seeing great results and that you've consistently had amazing experiences across our clinics. Your recommendation means a great deal to us, and we'll be sure to share your kind words with Dr. Dara and the Mullingar team.
We look forward to welcoming you back to Thérapie Clinic again soon!
Kind regards,
Rommel
Team Thérapie
Great service
I had a great experience with Dr. Jessica. She was easy to talk to, answered all of my questions, and explained the process clearly. I'll definitely be returning to see her at the Clapham Junction clinic.
29 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Sophie,
Thank you so much for your wonderful review! We're delighted to hear that you had such a great experience with Dr. Jessica at our Clapham Junction clinic. It's fantastic to know that she made you feel comfortable, took the time to answer all of your questions, and explained everything clearly.
We'll be sure to pass on your kind words to Dr. Jessica—they'll mean a great deal to her. Thank you for your recommendation, and we look forward to welcoming you back for your next visit!
Kind regards,
Rommel
Team Thérapie
The team are always so welcoming
The team are always so welcoming, friendly and efficient. Special thanks to Dr Kristin and the front of house staff!
29 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Caoilfhionn,
Thank you so much for your wonderful review! We're delighted to hear that our team consistently makes you feel welcome with their friendly and efficient service. A special thank you for recognizing Dr. Kristin and our front of house team—we'll be sure to share your kind words with them.
We truly appreciate your support and look forward to welcoming you back to Thérapie Clinic soon!
Kind regards,
Rommel
Team Thérapie
It’s time someone called it out sexist
It’s time someone called it out.
How can a company in 2026 be allowed to blatantly be so sexiest, the pricing difference between a man and a woman for Botox is ridiculous and no other professional organisation acts like this, it’s so disappointing as I did have a decent experience, however I’ve never been back and won’t go back on principle it’s discrimination as far as I am concerned. And would strongly urge any guy to go else where, where you are treated fairly and not intentionally over charged with unexplainable excuses
31 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Nicholas,
Thank you for sharing your feedback. We're sorry to hear that you feel disappointed by your experience. We have requested your contact details so that we can discuss your concerns with you directly, review your feedback thoroughly, and provide further clarification where possible.
Kind regards,
Rommel
Team Thérapie
Do not trust this company they take your money then not refund you.
Do not trust this company, once they have your money they will not refund you furthermore they copy and paste the same response and when you ask each day for your refund they respond by saying they are looking into it. Over 2 weeks later still the same copy and paste response. When you say you want your money back and are unhappy especially when you simply changed your mind and did not have any treatments. They respond saying they are sorry I feel that way. In no way taking responsibility for holding onto a customers money for over two weeks other than to act unlawfully. Despicable.
17 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Barby,
Thank you for sharing your feedback. We're sorry to hear that you feel this way.
We would like the opportunity to investigate your concerns and discuss your experience further. Please email your full name, contact number, and the email address associated with your account to hello@therapieclinic.com, or call us on +44 208 114 0311 so we can review your case and work towards a resolution.
Kind regards,
Rommel
Team Thérapie
Really good I definitely recommend
Really good I definitely recommend
I enjoy my treatment
30 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Antoinette,
Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed your treatment and would recommend us. We truly appreciate your support and look forward to welcoming you again soon.
Kind regards,
Rommel
Team Thérapie
I am making a formal complaint about…
I am making a formal complaint about the shocking treatment I received at your Epsom store from the Store Manager.
Her behaviour was extremely rude, disrespectful, and completely unprofessional. Instead of acting like a manager, she treated me with a lack of courtesy and made me feel unwelcome. I have never experienced such appalling customer service.
When I asked for her name so that I could make a formal complaint, she deliberately covered her name badge with her hand to stop me from identifying her. I found this behaviour disgraceful and completely unacceptable. A manager should be accountable for their actions, not try to hide their identity when a customer asks for their name.
This experience has seriously damaged my trust in your company. No customer should ever be treated in this way, especially by someone in a leadership position. I expect this complaint to be investigated thoroughly and for appropriate action to be taken. If this is the standard of management in your stores, it reflects very poorly on your company and its values.
29 May 2026
Unprompted review
Reply from Thérapie Clinic
Hi Sofia,
We sincerely apologise for the experience you had at our Epsom clinic. We understand your concerns and are sorry that you felt you were treated without the level of professionalism and courtesy you expected.
Please be assured that your feedback has been formally onboarded and will be shared with the relevant management team for internal review and appropriate follow-up.
Kind regards,
Rommel
Thérapie Clinic
Quick and easy friendly helpful staff
Quick and easy friendly helpful staff
30 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Rebecca,
Thank you for your lovely feedback! We’re delighted to hear that you found the service quick and easy, and that our team was friendly and helpful. We really appreciate your kind words and look forward to welcoming you again soon.
Kind regards,
Rommel
Team Thérapie
Maryna and the clinic are fantastic
Maryna has magic hands. No pain, I enjoyed my first session. I highly recommend her and Therapie clinic. The clinic has a wonderful matériel of new generation.
29 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Amina,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Maryna and enjoyed your first session. She truly has a gift, and we're lucky to have her on our team. We're also glad you appreciated our state-of-the-art equipment. Your recommendation means a lot to us, and we look forward to seeing you again soon!
Kind regards,
Lucky
Thérapie Clinic
Recommended!
22 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi there,
Thank you so much for your recommendation! We're delighted to hear you had a positive experience with us. Your support means a great deal to our team, and we look forward to welcoming you back to Thérapie Clinic in the future.
Kind regards,
Rommel
Thérapie Clinic
I am so happy after getting my Botox…
I am so happy after getting my Botox done from Dr Abigail in therapie clinic Wilton. She is amazing at what she does. I honestly didn't even feel the needles she's so gentle and skillful. I have had Botox done a few times before from other places but my results have never been so good.as they have from Dr Abigail. I would definitely recommend going to therapies and I will continue to go there in future. Thank you to all the staff there for being so helpful and informative
22 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Amanda,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Dr. Abigail and that you're so pleased with your Botox results. It's fantastic to know that you felt comfortable throughout your treatment and that our team made you feel well cared for and informed. Your kind words and recommendation mean so much to us. We look forward to welcoming you back to Thérapie Clinic for your future treatments!
Kind regards,
Rommel
Thérapie Clinic
Excellent service
28 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Niamh,
Thank you for your kind review! We're delighted to hear you received excellent service. Your feedback is greatly appreciated, and we look forward to welcoming you back to Thérapie Clinic soon.
Kind regards,
Rommel
Thérapie Clinic
Very difficult to contact clinics
I am trying to book a follow up appointment at a London clinic as I am not happy with treatment. It is impossible to get hold of the clinic as you are routed to a call centre abroad - the staff are lovely but they can’t help. The app also won’t accommodate follow-up appointments. It is taking up a lot of time to do something very simple.
28 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi There,
Thank you for your feedback. We're sorry to hear about the difficulties you've experienced when trying to arrange your follow-up appointment. We have requested your contact details so that we can discuss your experience with you directly, investigate your concerns thoroughly, and work towards a resolution.
Kind regards,
Rommel
Thérapie Clinic
Armani for Laser
Armani was very friendly today for my laser appointment. She was very caring and even told me in detail how laser hair removal works. I felt very relaxed during this appointment.
27 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Lara,
Thank you so much for your wonderful feedback! We're delighted to hear that Armani made you feel relaxed and well cared for during your laser appointment. It's great to know she took the time to explain the treatment in detail and provided such a positive experience. We'll be sure to share your kind words with Armani and the team. We look forward to welcoming you back for your next visit!
Kind regards,
Rommel
Thérapie Clinic
Great professionalism
Great professionalism. Services done to a high standard. The staff are always friendly, polite and well trained. The experience feels like what you pay for and more!
29 June 2026
Unprompted review
Reply from Thérapie Clinic
Hi Wiktoria,
Thank you for your fantastic review! We're delighted to hear that you've consistently experienced a high standard of care from our team. It's wonderful to know that you found our staff to be friendly, professional, and well trained, and that your experience exceeded your expectations. We truly appreciate your kind words and look forward to welcoming you back to Thérapie Clinic.
Kind regards,
Rommel
Thérapie Clinic
Friendly and welcoming clinic
Lovely staff. I had Faye and she was very friendly and helpful with advise on the laser treatment I was having. Clinic was very clean and tidy. All therapists were very welcoming.
24 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Lorraine,
Thank you for your wonderful feedback! We're delighted to hear that Faye made such a positive impression with her friendly approach and helpful advice. It's also great to know you found the clinic clean, tidy, and welcoming. We'll be sure to share your kind words with Faye and the rest of the team. We look forward to seeing you again soon!
Kind regards,
Rommel
Thérapie Clinic
Avoid at all costs!!
Truly horrible, horrible experience.
2 years ago I purchased 10 laser removal sessions after going for an initial assessment to evaluate if my hair was suitable for laser. In this assessment, I mentioned concerns over my hair not being thick enough for laser and was reassured by the salesperson that didn’t even take half a second to look at my hair and instead focused on upselling me on creams and lotions that are “mandatory to see any results” that the treatment would definitely work for me.
After the 10 sessions, I saw no hair reduction and it became very clear it had not worked at all. It has taken me close to 2 years of back and forth with the clinic to get someone to look at my hair and re-assess if the treatment worked or not. It was immediately obvious to the technician that there hadn’t been any hair reduction and I was told that a mistake was made in the initial assessment as any trained laser technician would know someone with my hair type and skin tone would not be suitable for laser treatment. However even after that, their clinic costumer service team refuses to admit any wrong doing and are sticking to the decision that it was a suitable treatment.
I feel like I have been completely scammed. I’m currently in touch with the Alternative Dispute Resolution (ADR) scheme and Consumer Protection Bureau as well as other people that have had a similar experience and I plan on taking further action.
I advise everyone to go to a smaller clinic where you’ll actually get personalised treatment that works for you and deal with technicians that actually care!! The cost will seem higher but you’ll see results instead of being strung along forever with the promise that a few more sessions will do the trick.
4 June 2026
Unprompted review
Reply from Thérapie Clinic
Hi Carlota,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We have requested your contact details so that we can discuss your experience with you directly, investigate your concerns thoroughly, and work towards a resolution.
Kind regards,
Rommel,
Thérapie Clinic
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