I have recently purchased a recliner chair. The whole team were friendly, polite & helpful. I didn’t feel any pressure to buy. A lovely experience. Great range of quality recliner chairs on disp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great, fuss free service. Order placed, deposit paid, interest free credit agreement sent and delivery arranged just a few weeks after. The 3rd party delivery service was excellent too. Best thing tho... See more
Company replied
They have a great range of quality products on display, all under one roof and they give good old fashioned polite and friendly service. We were able to choose a carpet at the same time and hold the p... See more
Company replied
My order was received earlier than what was initially stated, wich was great news. The delivery took place a week later and was carefully brought into our home and placed where we wanted it. The... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Living Room Furniture Store
- Mattress Store
- Sofa Store
Written by the company
Discover Wales’ biggest furniture store on one floor, offering over 50,000 square feet of high-quality furniture at affordable prices. Our extensive range includes sofas, dining sets, beds, wardrobes, and home accessories from leading furniture brands - carefully selected to suit every home, lifestyle, and budget. We are a trusted, family-run furniture retailer in The Vale of Glamorgan, South Wales, with over 55 years of experience. Whether you're looking for modern, contemporary, or traditional furniture, our expert team is here to help you create the perfect space. What makes us truly unique is our incredible showroom, set in a historic WWII aircraft hangar - the only furniture store of its kind in the UK! The hangar is believed to have once housed Spitfires during WWII, and while its iconic exterior retains its historic charm, the interior has been beautifully refurbished for a comfortable and inspiring furniture shopping experience. At our core, customer service is our priority. We offer a dedicated after-sales support team, ensuring any service concerns are addressed promptly and efficiently, with minimal hassle to you. Your satisfaction is our mission, and we pride ourselves on offering exceptional service, premium furniture, and unbeatable value. If you’re looking for a reliable furniture store in South Wales, visit us today and discover quality furniture at competitive prices, all under one roof!
Contact info
Unit 1, Retail Area, CF71 7PA, Cowbridge, United Kingdom
- 01446 772927
- customerservices@theplaceforhomesltd.co.uk
- theplaceforhomesltd.co.uk
4.7
Excellent
178 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Place For Homes
Thank you for your fantastic review. We're delighted to hear that you're very pleased with your purchase. Your support means a lot to us.
Reply from The Place For Homes
Thank you so much for your review, Claire! We're thrilled to hear that you were happy with the quick delivery and packaging. Your feedback means a lot to us.
Excellent service
Excellent service! This was my first time shopping with this company and I will definitely be returning. My items arrived very quickly and were packaged really well arriving in perfect condition, so I am very pleased.
25 July 2024
Reply from The Place For Homes
Thank you very much for your kind review. We are delighted to hear that your first shopping experience with us was excellent. We're pleased that we met your expectations.
Top class service every time.
Always have top class service from The Place for Homes. We bought several items of furniture here and it has been top quality every time.
22 July 2024
Reply from The Place For Homes
Thank you for your lovely words! We're thrilled to hear you've consistently had a great experience with us. We appreciate your loyalty and look forward to seeing you again!
People in store and delivery guys very…
People in store and delivery guys very very helpful with all our problems 😀
10 July 2024
Reply from The Place For Homes
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with us. We look forward to seeing you again in the future.
Sofa
Excellent delivery good communication from the place for homes.two seater sofa is excellent quality and comfortable to sit on would recommend this company and use again.
2 July 2024
Reply from The Place For Homes
Thank you for the great review! We're happy you're pleased with the delivery and communication. We appreciate the recommendation and hope to see you again.
Great communication about purchase and…
Great communication about purchase and subsequent delivery. All made very simple despite not living anywhere near. Thanks team
24 June 2024
Reply from The Place For Homes
Thank you for your kind review! We're thrilled our communication and delivery met your expectations. Thanks again for choosing us.
Reply from The Place For Homes
Thank you so much for your review. We're thrilled to hear that you're happy with the product and our customer service.
Reply from The Place For Homes
Thanks so much for the 5-star review Sadye! We're really glad to hear you're pleased with the lamp.
Excellent quality furniture at great prices
Great customer service, clear, regular and timely communication, easy purchase process and delivery was exactly when they said it would be. The furniture is superb quality and the prices are really good for what you get. I'll definitely shop here again.
28 May 2024
Reply from The Place For Homes
Thank you, Steve, for your lovely review. We’re delighted to hear that you enjoyed your shopping experience with us. We look forward to seeing you again soon!
Friendly service from sales staff
Friendly service from sales staff, receptionist and delivery men. Made our shopping easy ! Would recommend to anyone on that point alone. Add into the mix a great range of products as well.
21 May 2024
Reply from The Place For Homes
Thank you so much for your wonderful review Trevor! We're pleased to hear that you had a positive experience with our sales staff, receptionist, and delivery team.
Very happy with my new lamp base and…
Very happy with my new lamp base and shade. Speedy delivery, very well packed. Great prices.
23 May 2024
Reply from The Place For Homes
Thank you for your positive review, Dawn. We're pleased to hear that you enjoyed your shopping experience with us.
Super helpful when I phoned to confirm…
Super helpful when I phoned to confirm the items would arrive on time. Delivery was as expected.
13 May 2024
Reply from The Place For Homes
Thank you so much for your 5-star review, Mark! We're delighted to hear you had a great experience with us.
Great looking and value for money
21 March 2024
Reply from The Place For Homes
Thank you for taking the time to leave us a positive review, Andrew.
Reply from The Place For Homes
Thank you for your lovely review Jane, it really is appreciated.
good quality and a fast delivery
good quality and a fast delivery much faster than i expected
13 February 2024
Reply from The Place For Homes
Thank you for your review David. We really appreciate it.
Great sofa
Great sofa, lovely quality, delivered on or before time, precise delivery slot which I was allowed to choose, delivered even earlier on the day so no time wasted
2 February 2024
Reply from The Place For Homes
Thank you for your positive review, Fulvia. We're pleased to hear you enjoyed your shopping experience with us.
I bought a Mattress and the quality is…
Bought a mattress from here. Salesman was very knowledgeable but not at all pushing for us to buy something. Arrived a few days later, delivery team fantastic. They put it in my room and took away all the excess packaging. Lots of choice which is helpful.
2 January 2024
Brilliant company
Brilliant, we had a situation that wasn’t easy to resolve; Rhys the boss stepped in and sorted it out very quickly and to the satisfaction of all concerned. I can’t recommend “The Place for Homes” enough, truly a professional company with a tremendous range of furniture that stands by their customers.
17 November 2023
Unprompted review
Excellent choice and very competitive…
Excellent choice and very competitive prives
10 October 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.