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The PharmPet Co Reviews 

980
•
TrustScore 4.5 out of 5

4.6

Animals & Pets
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Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, reviewers overwhelmingly had a great experience with this company. Many patrons frequently praise the exceptionally fast delivery times and highly competitive pricing when compared directly to what local veterinary practices charge. Consumers consistently find the online platform extremely simple to navigate and truly appreciate the effortless process of uploading and managing repeat prescriptions. Though some customers experienced frustrating delays with delivery or encountered unexpected problems with incorrect item fulfillment, the general response remains very favorable overall. A few reviewers also mentioned ongoing difficulties regarding slow prescription processing times and a noticeable lack of communication when items were out of stock.

What people talk about most

Delivery service

Consumers express immense satisfaction with the delivery service, frequently highlighting the remarkably fast... See more

Order

People report positive experiences with order, highlighting that the website is easy to navigate and... See more

Product

Customers had ambiguous experiences with product, with many praising the fast delivery, great savings... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient deliveries... See more

Price

Reviewers mention positive feedback about price, highlighting very competitive pricing and significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First Time buying our regular pain medication for our rabbit from this company. The process was really easy to upload our vet prescription. The delivery charge is cheaper than others and the best bit... See more

Rated 5 out of 5 stars

I have used Pharmpet regularly for a year for my cat's medication and always very reliable. My last order I needed urgently so rang them and explained this. The pleasant helpful lady fast tracked my... See more

Rated 5 out of 5 stars

Ordering from this company is easy accurate and efficient. Ive been ordering monthly medication for our doodle and the order arrives between 3 & 4 days after clicking send. Would recommend this co... See more

Rated 5 out of 5 stars

Easy to use website. Cat food arrived in good time. He will browse the kibble, but unfortunately won't eat the tinned, Having to resort to soaking the kibble with hot water then adding to the tinned... See more

Company details

  1. Animals & Pets

Information provided by various external sources

Their health, your happiness. Dispensing and supplying pet supplies and pet accessories to the whole of the UK mainland. We have thousands of products for dogs, puppies, cats, kittens and other pets from accessories to veterinary prescriptions. We pride ourselves in professional care and attention to both pet and owner.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

980 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(980)

236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easy

So easy to order, great price and it was delivered next day

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Love PharmPet

Love PharmPet! They are so quick at sending your order. I do not use anyone else. Prices are competitive. Its easy to pop a prescription through for my cat. Thank you team!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Always efficient & Quick

Always efficient, quick delivery, best prices. They even went above & beyond, as when my delivery went astray, & I was panicking as I was running out of the medication, PharmPet sent me out a replacement med straight away, no quibble, thank goodness as my cat needed her meds urgently. Brilliant service.

2 March 2026
Unprompted review

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