I must say we have just received the best customer service from various staff in Bluwater Perfume shop, They helped and advised, got me discount using the points card we signed up to. Much appreciate... See more
Location
Switch locationUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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I visited The Perfume Shop in Bluewater Shopping Centre today. I was served by Siobhan who was extremely helpful, she asked what I was looking for and went through different sizes and prices that w... See more
Company replied
We had an amazing experience at the perfume shop in Bluewater Kelly B served us with big smiles really warming. We then decided to look around at different places for prices which were cheaper however... See more
Company replied
Omario was fantastic! He was very friendly, helpful and patient throughout our shopping experience at Bluewater Shopping Centre. He made everything easy and was always happy to assist. Great customer... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, United Kingdom
4.9
Excellent
337 reviews
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Customer service absolutely amazing,the…
Customer service absolutely amazing,the person who helped us her name is Ruby is amazing was very very helpful,nice and friendly.Bluewater shopping centre.Thank you so much
27 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The friendliest Fragrance Expert in Town !
My husband and I had a wonderful experience at Perfume Shop in Bluewater shopping centre, thanks to Barbara! She went above and beyond to help us select the perfect perfume for our son’s birthday. She was incredibly helpful, chatty, and had a lovely smile that made the whole process enjoyable. She even took the extra time to wrap the gift beautifully, making it feel truly special. We really appreciated her positive energy and highly recommend her for anyone looking for the right scent!
13 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
We're happy to hear about the wonderful experience you and your husband had at our shop! We appreciate you taking the time to share your positive feedback regarding the assistance you received in finding the perfect birthday gift.
Kind regards,
Jasmyn
The Perfume Shop
Lovely experience with Bluewater brunch…
Lovely experience with Bluewater brunch and lady Barbara . She was very helpful and sweet . She gave us the best offer and packed our birthday present nicely. I’ll definitely return to get something for myself !
5 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing staff
Amazing staff. Always friendly! Especially Barbara who always serves us 😀
13 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I attended perfume shop at Bluewater…
I attended perfume shop at Bluewater and Elizabeth was very helpful and showed me some new perfumes and helped me make a phenomenal choice depending on my skin type.
13 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara at Parfüme shop in Blue water…
Barbara at Parfüme shop in Blue water with Kelly went above and beyond to helping me out sort out my girl friend birthday present 😅THANK YIU LADIES 💜💜
12 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara at bluewater was very helpful…
Barbara at bluewater was very helpful today helping us pick gifts for our teenagers birthdays. The gift wrapping was amazing 🤩
8 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop
Lovely experience!
Super lovely shop with really helpful staff who go above and beyond to make you feel welcome and help you find the right product.
I went in today to get a birthday gift, and Hameedah showed an array of options. Once I found my gift, she gift wrapped for me, and it’s that touch which will make this present even more thoughtful. Hameedah was super friendly and professional, and I had a nice conversation with her and Princess, another associate, whilst I was at the till. They’re both really lovely and a credit to the team!
4 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
I always satisfied with the perfume…👍🏾👍🏾👍🏾👍🏾
I always satisfied with the perfume shop and always found what am I looking for. Will recommend it.
29 May 2025
Reply from The Perfume Shop - Bluewater 59
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Lovely experience
Lovely experience! Barbara in the perfume shop was incredibly helpful and patient, and she guided me to the perfect birthday gift. Excellent customer service!
2 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your feedback. your lovely words mean a lot to us. Thank you.
The Perfume Shop
Elizabeth
Elizabeth - Bluewater
What an amazing young lady very knowledgeable on all products very helpful on deciding what fragrances to buy. You could feel that she loves her job and the passion she has for it, she went the extra mile to make sure we was happy when we left, Both me and my daughter walked away from the shop feeling like we had been really looked after and we would definitely be going back and recommending to our family and friends.
Elizabeth definitely deserves recognition for the job she loves doing and for doing it so well.
Happy New Year
Prada
Valentino
31 December 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.
The Perfume Shop
Second to None Service
Went into the Perfume Shop in Bluewater to purchase perfume and aftershave for my partner and I
The salesperson Barbara really helped us to choose. She was amazing
19 December 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Siobhan served us today and I must say…
Siobhan served us today and I must say she was extremely extremely helpful.
I would giver her 10/10.
Brilliant service 👍
11 December 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Barbara at the bluewater store was so…
Barbara at the bluewater store was so helpful and got all the presents I needed for Christmas. A credit to the company.
8 December 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Fantastic experience in your Bluewater…
Fantastic experience in your Bluewater store. Gift wrapped my purchase. A wonderful start to my Christmas shopping.
3 December 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your review.
The Perfume Shop
Barbara Bluewater
Barbara was great. Let me smell lots of fragrances and really knew her stuff
2 December 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
I've been a frequent flyer to the…
I've been a frequent flyer to the Bluewater store for a while now and I've always received amazing customer service from everyone. Barbara was especially helpful and was exceptionally personable and knowledgeable.
25 November 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Barbara was extremely helpful
Barbara was extremely helpful, we bought a lovely fragrance because of her help
28 November 2025
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
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