“I visited The Perfume Shop at Bluewater and had such a great experience. The customer service was excellent—Barbara who helped me, was really nice, friendly, and knowledgeable. She took her time, g... See more
Company replied
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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“I visited The Perfume Shop at Bluewater and had such a great experience. The customer service was excellent—Barbara who helped me, was really nice, friendly, and knowledgeable. She took her time, g... See more
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Omario was fantastic! He was very friendly, helpful and patient throughout our shopping experience at Bluewater Shopping Centre. He made everything easy and was always happy to assist. Great customer... See more
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Laura was amazing very experienced. I came in for a perfume for my sister and I asked for vanilla she showed me a few options I ended up buying the gift set and added wrapping as I fell into her upse... See more
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I was looking for a birthday gift for my friend, struggling to decide which perfume to go with Siobhan helped me narrow down my options and ever got the perfect gift. She also done a lovely customised... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, United Kingdom
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Barbara was very helpful today when we needed to buy a few different aftershaves for our sons birthday , very personable and would highly recommend this store and this lady , we’ve offered birthday wrapping , which does safe us a job , very satisfied customers

Reply from The Perfume Shop - Bluewater 59
I was served by an amazing girl called Barbara at your bluewater branch. Very helpful and conscientious. I was so impressed I thought I had just come out of Harrods. Exquisite!

Reply from The Perfume Shop - Bluewater 59
Hameedah was so helpful and so much knowledge

Reply from The Perfume Shop - Bluewater 59
Omario was a wonderful he assisted me whilst I had no experience in the fragrance area of shopping wonder atmosphere will come again

Reply from The Perfume Shop - Bluewater 59
Teejay was so kind and attentive . I only spent £8.99 on a perfume and he did everything , wrapped it beautifully , put a bow on it , in a bag with red tissue in top. Helped me choose it . Fantastic customer service .

Reply from The Perfume Shop - Bluewater 59
Great experience. Great range of perfumes. Clean and tidy store. Well organised. Staff are extremely helpful and kind. Siena was especially great. She was patient and helped to find the right perfume for me.

Reply from The Perfume Shop - Bluewater 59
I just went into the Bluewater store was served by Barbara. She was very very helpful and honest and guided me on my purchase. I’m very grateful thank you.

Reply from The Perfume Shop - Bluewater 59
Barbara in the bluewater branch was very helpful, quick and efficient service, and also very friendly. Thank you for your help Barbara. Very happy with the service I had received by her.

Reply from The Perfume Shop - Bluewater 59
Superb service by Elizabeth, who went to great lengths to ensure we had all the information we needed to make a decision. Couldn't ask for better. Thank you!

Reply from The Perfume Shop - Bluewater 59
I was served by Barbara, she was wonderful, very helpful and great customer service, she really helped me make sure I got the right gift for my partner. Thank you so much!

Reply from The Perfume Shop - Bluewater 59
Good customer service from. Princess at Bluewater The Perfume Store.

Reply from The Perfume Shop - Bluewater 59
Elizabeth was extremely helpful and knowledgeable about the perfumes I was after. I was looking for a perfume to replace a discontinued one I’d used for a long time. She took the time to go through many perfumes and we found the perfect one. The staff even managed my daughter who hurt herself with a lolly and some tester perfumes to cheer her up! Was a fun and enjoyable experience. Would recommend!

Reply from The Perfume Shop - Bluewater 59
I was helped today by Tomi, she was absolutely fantastic, she was so enthusiastic to find something I’d like! I mentioned a celebrity fragrance I love but that doesn’t last as long as I would like, and she went above and beyond to find me something similar providing me with so many recommendations and testers. Tomi was so helpful, full of positive energy, and made the whole experience a pleasure. Thank you so much, she is a credit to the store!

Reply from The Perfume Shop - Bluewater 59
Barbara was very nice and friendly. Was very helpful and professional

Reply from The Perfume Shop - Bluewater 59
Good service . Barbara recommended well and helped my friend

Reply from The Perfume Shop - Bluewater 59
Great customer service! Princess was patient, knowledgeable, and made my shopping experience smooth and enjoyable

Reply from The Perfume Shop - Bluewater 59
The worker Barbara at the bluewater branch was sooooo helpful like she was actually the best! Truly helped my mom and I get something lovely for her managers.

Reply from The Perfume Shop - Bluewater 59

Reply from The Perfume Shop - Bluewater 59
Kelly at the Bluewater store was so charming and interested and went to a great deal of effort to find a perfume with similar notes to one that has been discontinued in the UK. I am so grateful to her and she was also very kind to my 8yr old granddaughter.

Reply from The Perfume Shop - Bluewater 59
My boyfriend went in looking for and me and him have very different preferences. Omario was serving us and helped us find a fragrance we both liked. He was so helpful that I ended up looking for myself. I told Omario what I like and what I’ve tried and he showed me some amazing recommendations. Went over and above to help us. Couldn’t ask for better help!

Reply from The Perfume Shop - Bluewater 59
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