all the staff were amazing, they new what they were talking about, they were helpful. We were served by a wonderful black lady (sorry didnt get her name) they continued to walk around blue water befor... See more
Location
Switch locationUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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I went to the bluewater store today and was served by siobhan (Dj Ladybug) . She is an amazing member of staff and she was very polite and helpful, she was like a ray of sunshine to my day and there w... See more
Best experience with BARBARA!! I went to the store to purchase some gifts for my husbands birthday. I work in retail myself and it was such a pleasure to be helped by Barbara. She was friendly, polite... See more
Company replied
We shopped at Bluewater The Perfume Shop. The salesperson, Barbara, was incredibly helpful. We got what we wanted at a very attractive price, and it was all thanks to her. Thank you.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, United Kingdom
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all the staff were amazing
all the staff were amazing, they new what they were talking about, they were helpful. We were served by a wonderful black lady (sorry didnt get her name) they continued to walk around blue water before we decided, she didnt apply any pressure just her knowledge and skill. she was not there when we went back so we were served by BARBARA she was fantastic. really good offers on and support to make the best choices
I went to the bluewater store today
I went to the bluewater store today and was served by siobhan (Dj Ladybug) . She is an amazing member of staff and she was very polite and helpful, she was like a ray of sunshine to my day and there was another young lady helping her I didn’t catch her name. I definitely will be returning to the bluewater store.
May use AI-assist with repliesRead more
We shopped at Bluewater The Perfume…
We shopped at Bluewater The Perfume Shop. The salesperson, Barbara, was incredibly helpful. We got what we wanted at a very attractive price, and it was all thanks to her. Thank you.

Reply from The Perfume Shop - Bluewater 59
Outstanding Performance
Went to Bluewater to get some perfume this week and Barbara was so helpful spent a lot of time letting me smell all the new perfumes I was interested in very greatful for all her help she was extra helpful as I have a disability in a wheelchair she was extra Helpful with the perfumes up high and behind the counter

Reply from The Perfume Shop - Bluewater 59
Thank you barbara for all of her…
Thank you barbara for all of her amazing help, she chose perfect fragrances for me and my wife!

Reply from The Perfume Shop - Bluewater 59
Best experience with BARBARA!
Best experience with BARBARA!! I went to the store to purchase some gifts for my husbands birthday. I work in retail myself and it was such a pleasure to be helped by Barbara. She was friendly, polite and extremely helpful. She was extremely knowledgeable about the aftershaves and her attitude for me was outstanding. Nothing was too much trouble for her and it was very clear she is not only good at her job but enjoys it and helping customers which I find to be rare. She is an asset to the store and the company. I will definitely use this store again and hope to see Barbara for more outstanding service.

Reply from The Perfume Shop - Bluewater 59
I had the most amazing shopping…
I had the most amazing shopping experience at The Perfume Shop in Bluewater. I wanted to return a perfume that I had bought for my wife for her birthday, and the customer service I received was beyond excellent.
The ladies were very professional and knowledgeable about the products they were selling. I would especially like to mention Elizabeth and Siobhan for their outstanding service and assistance.
Thank you!!
B.C

Reply from The Perfume Shop - Bluewater 59
Thankyou to sioban in bluewater for…
Thankyou to sioban in bluewater for very friendly and helpful service 10/10 perfect

Reply from The Perfume Shop - Bluewater 59
Barbara at Bluewater was fantastic with…
Barbara at Bluewater was fantastic with her information related to fragrance and helped me choose a gift for my father. Excellent and exceptional customer service.

Reply from The Perfume Shop - Bluewater 59
Went into the store today not really…
Went into the store today not really knowing what I was wanted. Tilly was so wonderful and patient. She really helped and made a difference to my shopping experience!

Reply from The Perfume Shop - Bluewater 59
Siobhan is a very helpful
Siobhan is a very helpful, approachable, friendly and persuasive with a wonderful sweet convincing smile.
#bluewaterDartford

Reply from The Perfume Shop - Bluewater 59
Barbara was very helpful
Barbara was very helpful, she made my experience very enjoyable and stress free.

Reply from The Perfume Shop - Bluewater 59
Bluewater store served by Barbara and…
Bluewater store served by Barbara and Michelle wonderful service looking for a birthday gift great advice polite and very knowledgeable brought perfume gift wrapped perfectly can even design your own gift ribbon would highly recommend and I’m sure to be back soon thank you Bluewater team from a delighted customer

Reply from The Perfume Shop - Bluewater 59
5 star service from Barbara at Bluewater store
We visited the Bluewater store to buy birthday gifts. We were assisted by Barbara who was very helpful and made some excellent suggestions. The prices were also very competitive. Barbara then told us about the gift wrapping service which included a personalised printed ribbon. She expertly wrapped both our gifts and made them look amazing. I would definitely recommend The Perfume Shop at Bluewater and especially Barbara who was so patient and helpful. Thank you.

Reply from The Perfume Shop - Bluewater 59
Awesome service
Today, my son and I visited the perfume shop at Bluewater and we were attended to by Barbara. She was absolutely amazing — very friendly, patient, and professional throughout our visit.
Barbara took her time to help us choose the right fragrances, answered all our questions with a smile, and made the whole shopping experience enjoyable and welcoming. Her customer service was exceptional, and she truly went above and beyond to assist us.
Thank you, Barbara, for your kindness and excellent service. You are a great asset to your team, and we will definitely be returning because of the wonderful experience you gave us today.

Reply from The Perfume Shop - Bluewater 59
Today I was met with so much joy from…
Today I was met with so much joy from Kelly
She was so knowledgeable on all the scents and help me to narrow down my search to the scents I wanted. Very professional in her approach
Best customer service at this branch
Thanks Kelly for all your help!

Reply from The Perfume Shop - Bluewater 59
Assisted by Elizabeth today
Assisted by Elizabeth today, very helpful and personable. Thank you again.

Reply from The Perfume Shop - Bluewater 59
Barbara is really great with assisting…
Barbara is really great with assisting us with our buying experience at Bluewater The Perfume Shop. Very attentive and gave us a really nice experience. Thank you.

Reply from The Perfume Shop - Bluewater 59
How Customer Service Should Be
Thank you to the lovely Elizabeth, who was a great help to me today in the Bluewater branch and ensured I left as a happy, informed and well-treated customer.

Reply from The Perfume Shop - Bluewater 59
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