ThePerfumeSampler logo
Visit website

ThePerfumeSampler Reviews 

317
•
TrustScore 4.5 out of 5

4.6

Perfume Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers love the fantastic selection of genuine fragrances and truly appreciate being able to test expensive perfumes in handy travel sizes before purchasing full bottles. People also frequently praise the lovely packaging, high-quality atomisers, and wonderful customer service provided by the team. However, some people mentioned that delivery times can occasionally be quite slow. A few reviewers noted that parcels took over a week to arrive despite paying for fast shipping, which caused some inconvenience. Additionally, a small number of consumers felt that certain samples smelled slightly different from the original scents.

What people talk about most

Product

Consumers find product to be positive, highlighting genuine fragrances with great projection, lasting scent,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and... See more

Quality

People report positive experiences with quality, highlighting that the samples and atomisers are genuine,... See more

Service

Clients share positive opinions on service, highlighting extremely speedy delivery and very quick response... See more

Price

Customers consistently note positive experiences with price, highlighting fair rates, great value, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, genuine product, can save a fortune when considering a purchase of an expensive fragrance - in advance. Nothing worse than spending a lot of money on something which just doesn’t suit... See more

Rated 5 out of 5 stars

Bought Guerlain Tobacco Honey ,great projection from this and lasts for around 5-6 hours,good unisex parfum. Great company to buy from highly recommend. Good range of perfumes and fair prices

Rated 5 out of 5 stars

I’ve had nothing but a great experience with them. I’ve ordered 3 samples by now and I can confirm the samples are genuine (long lasting) and the atomisers are good quality as well. Everything comes... See more

Rated 5 out of 5 stars

Iv made three purchases from this company The Perfume Samplers. Extremely great service and speedy delivery. Lots of product samples to choose from. Highly recommended as it gives you a chance to see... See more

Company details

  1. Perfume Store

Written by the company

We at The Perfume Sampler are passionate about fragrances and want everyone to smell luxurious without breaking the bank. We sell top designer and niche fragrances at an affordable price by carefully decanting them into 5ml and 10ml travel size spray bottles from original bigger flacon. We are 100% authentic fragrance seller and do not buy or sell fake fragrances. Visit our website and sample your next fragrance before buying a full size bottle of your favorite one. We also do discount offers on our website from time to time.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(317)

156 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Absolutely 5* service

Absolutely 5* service. Excellent choices & value for money. Perfect way to "try before you buy" and ideal for handbags too. Dispatch & delivery is fast.
Thank you,

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered well known scent, but..

Ordered my favourite perfume which I had for many years ago as a travel scent, only to receive a similar, but together completely different smell. My partner noticed the difference too. £30 wasted.

16 January 2026
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Date: 22/01/2026

Hi Mr. Alek,
We are still waiting for order details.
If we do not receive your response by 23/01/2026, we will mark your review as FAKE and Non-Credible.
We take such matters very seriously.

Thanks.
- The Perfume Sampler Team

------------------------------
Date: 19/01/2026

Hi Mr. Alek,

We are still waiting for your response. Please share your order number so we can investigate the matter. We don't want you to lose money.

Thanks.
- The Perfume Sampler Team

--------------------------------------------------
Date: 17/01/2026

Hi Mr. Alek,

So sorry to hear that you are not happy with the sample we sent.
Let us assure you that we only sell 100% authentic fragrances and we do provide 5 days return policy if you are not satisfied.
Please provide your order number and we will investigate this, if its a mistake from our end, we will fully refund you your money.
We are honest decanter and customer satisfaction is our top priority.
Please email your order number on support@theperfumesampler.com and one of our support team member will be in touch soon.
Thanks.

The Perfume Sampler Team.

Rated 3 out of 5 stars

Good communication but not all samples were as original

My experience was 75/25.
I ordered several samples from the store.
I received them very promptly with a cute hand written note. Each sample was packed individually and well presented in glass bottles.
However I found Tom Ford Oud wood sample way different from original smell both on paper and skin and quite short lasting. Also Aqua de parma Oud was not completely same as the original.
I reached out to the support team describing my experience and received a detailed explanation of why perfumes may smell different in different circumstances and received batch number of the decant. However the smell was way too different from the original that if I was to decide to purchase the perfume based on the tester, I would find something pretty much different from what I expected it to be (to make it more clear I was testing at the same time the original perfume at local Harrods so had access to it). Not sure what is the reason, maybe storage, maybe age, but also this sample is discounted in the shop, so probably there is some issue with it.

5 January 2026
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Hi Anna,

We have processed your refund for the items you returned. We request you to reassess your rating based on our customer service.

- The Perfume Sampler Team

----------------------------------
Date: 16 Jan 2026

Hi Anna,

Thank you for taking the time to leave such a detailed and balanced review. We really appreciate your kind words about the fast delivery, presentation, and packaging — that means a lot to us.

However, we take authenticity allegations very seriously and as confirmed in our email correspondence, all our samples are 100% authentic, decanted directly from genuine bottles. We also provided you with the batch codes for the bottles used to prepare your samples for full transparency.

To clarify, any discounted items on our website are part of seasonal promotions and are never related to authenticity, dilution, or quality. We do not alter fragrances in any way. Our continued communication with you reflects our commitment to honesty, transparency, and customer care.

Your order contained 8 items, of which you had concerns about 2 fragrances. Can you please confirm the authenticity of the other 6 fragrances we sent you?

We’d also like to note that we offer a 5-day return policy. If a customer is unhappy with a sample, it can be returned to us for investigation, and if any issue is found on our side, we are always happy to fully refund accordingly.

We are more than happy to assist you with any issues you have. Please email support@theperfumesampler.com.

Thanks.
— The Perfume Sampler Team 🌸

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look