Thenurcollection Reviews 58

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I absolutely adore my Nur burner! I ordered Pink Blossom, and it is beautiful in person (especially when lit). The scent is heavenly (I chose Velvet Rose) and it makes my room smell wonderful. The... See more

Company replied

Rated 5 out of 5 stars

Excellent product, would highly recommend. It came in beautiful packaging, carefully wrapped with a lovely hand written note. I bought the alien scent and it’s smell a absolutely amazing, with cashmer... See more

Company replied

Rated 5 out of 5 stars

I don’t normally leave reviews but the oil burner designs are just amazing! I brought the Snow White design (before it went out of stock) and was so glad I did; my Mum loves the unique look and... See more

Company replied

Rated 5 out of 5 stars

Love this little oil burner. It’s absolutely gorgeous and so delicate. I bought some perfumed oils recently in Egypt and this is perfect for them. Arrived quickly, wrapped and boxed in Lovely packagin... See more

Company details

  1. Candle Store
  2. Decoration and Interior Design Store

Written by the company

The Nur Collection has a variety of exclusive Nur oil burners which are delicately handmade by talented Egyptian artisans.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Product!

I’m really impressed with this oil burner. It’s beautifully made, arrived nicely packaged, and works exactly the way it should. Within minutes my whole room smelled amazing. Really happy with it.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful product and great customer…

Beautiful product and great customer service! The oil burner is lovely and delicate. There was a problem in transit with the glass, but Aliyah was so helpful and kind when I contacted them.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Product is amazing

Product is amazing, build quality is very good. Scent smells so nice. 100% satisfied with the producy. It was a christmas gift to my wife and she loved it.

15 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing quality products

The seller was so lovely and helpful. The postage was fast and the product is beautiful and high quality. I will absolutely be buying from the nur collection again.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

WOW!!!

WOW! It’s a beauty exactly as I pictured it love the pink colour :) really happy with it! Personally would say it’s one of the best oil burners in the market right now!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Stunning nur and the oils smell…

Stunning nur and the oils smell incredible, it came in such a cute package, wrapped safely and with a lovely written note. It was dispatched super quickly too, very impressed with the service and product. I will definitely be buying more!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Love this little oil burner

Love this little oil burner. It’s absolutely gorgeous and so delicate. I bought some perfumed oils recently in Egypt and this is perfect for them. Arrived quickly, wrapped and boxed in Lovely packaging, along with some free samples and a personalised, hand written message to me. Extra little touches that made it lovely to receive!

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Pink blossom & Red apple- beautiful!

I ordered the Pink blossom & Red apple- one for myself and one for a gift. Absolutely STUNNING! They are just as beautiful in real life. I love the size, as they are compact enough to use in different areas of the home. I got a mix of oils and crystal scents- all smell so good and last. The customer service has been amazing! There was so much care and thought in the package aswell. I will definitely be purchasing again, and reccomending to family and friends. Thank you so much =)

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Cannot recommend them enough!

Recieved my burner today and I absolutely love it! So pretty and it came very well packed with bubble wrap and packing peanuts! Had great communication with the company via Instagram and I cannot be more happy. Thank you!

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Great buying experience

Great buying experience. Elegant product. Order came securely wrapped as it is fragile yet had beautiful packaging. Smell was amazing and a little goes a long way, so the product lasts a lot of uses. The scent lasted for hours in my house. Will buy again.

20 February 2023
Unprompted review
Thenurcollection logo

Reply from Thenurcollection

Thank you Jeremy for your review!

Rated 5 out of 5 stars

Amazing customer service and beautiful products

Purchased three oil burners for my family for Christmas after receiving one from my boyfriend, absolutely in love with how pretty and delicate they are. Fantastic customer service as well :)

7 December 2022
Unprompted review
Thenurcollection logo

Reply from Thenurcollection

Thank you for choosing The Nur Collection to gift your family!

Rated 5 out of 5 stars

The most beautiful pieces

The most beautiful pieces! The packaging is absolutely beautiful too, it’s crafted with such care and love

28 October 2022
Unprompted review
Thenurcollection logo

Reply from Thenurcollection

Thank you so much Rea!

Rated 5 out of 5 stars

I absolutely love my Golden Hour Nur…

I absolutely love my Golden Hour Nur burner. It’s so beautiful, I love how it glows so beautifully. I really love watching it burn and it infuses the room so quickly with the scent. The scent sample is beautiful too. I’m honestly delighted with it.

24 October 2022
Unprompted review
Thenurcollection logo

Reply from Thenurcollection

Thank you for the awesome review Lois, glad you love it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look