From the moment I contacted Mortgage Genie and spoke to Lewis Newbould I was inspired with confidence. Lewis did an excellent job of identifying the best product suited to my requirements and circum... See more
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We’ve worked with Rachel Hester at The Mortgage Genie for two properties now, and she has been nothing short of amazing. Her experience is evident in the smart guidance she provides, and she is incred... See more
Company replied
I cannot be more positive about my experience with Mortgage Genie! When so many other brokers said they couldn't help us because my partner is an agency worker, the team at Mortgage Genie stepped in a... See more
Eoin Horisk was our advisor and he was absolutely brilliant. He helped us navigate an extremely complicated re-mortgage. Even though our costs are going up due to rising interest rates, the increase w... See more
Company replied
Company details
- Mortgage Broker
- also in
- Financial Consultant
- Income Protection Insurance Company
- Insurance Broker
- Life Insurance Agency
Written by the company
The Mortgage Genie specialises in all Mortgage & Insurance needs. With access to 90+ online lenders we ensure you always get the best deal.
Contact info
The Grainger Suite, Dobson House, The Regent Centre, NE3 3PF, Newcastle Upon Tyne, United Kingdom
- 01915809890
- hello@themortgagegenie.co.uk
- themortgagegenie.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Fantastic service from day one …
Fantastic service from day one absolute pleasure to deal with
Excellent service
From the moment I contacted Mortgage Genie and spoke to Lewis Newbould I was inspired with confidence. Lewis did an excellent job of identifying the best product suited to my requirements and circumstances. Everything was explained clearly and concisely and Lewis's extensive knowledge meant all questions could be answered directly. He was able to challenge effectively a bizarre decision from the valuation company resulting in a very prompt mortgage offer.
I have no hesitation in recommending Mortgage Genie.
The Mortgage Genie team are phenomenal!
I cannot be more positive about my experience with Mortgage Genie! When so many other brokers said they couldn't help us because my partner is an agency worker, the team at Mortgage Genie stepped in and sorted the whole thing. Matty, Rachel and Lewis were phenomenal, helpful, and so supportive during the whole process. I have nothing but thanks and appreciation for how they helped us. They were all very attentive and responsive and talked us through everything. I cannot recommend Mortgage Genie enough, truly the only mortgage brokers I, and everyone I talk to about them, will ever use!
Don't be conned, its not an online service!
After signing up to what seemed to be an online service, nothing could be done online. They absolutely spammed my phone and email very selfishly demanding my time on their terms. I'll find someone else!

Reply from The Mortgage Genie
Drew Gibson - Amazing Job
Drew Gibson did an amazing job on a tight timeline to help me buy my first house with some tricky shared ownership requirements. I would recommend using Drew as he really listens to your needs and works with you to achieve your goals.

Reply from The Mortgage Genie
Excellent experience
We’ve worked with Rachel Hester at The Mortgage Genie for two properties now, and she has been nothing short of amazing. Her experience is evident in the smart guidance she provides, and she is incredibly approachable. Rachel stayed on top of every detail to ensure everything was executed perfectly and on time. We couldn't be happier!

Reply from The Mortgage Genie
Cannot recommend Drew Gibson enough
Cannot recommend Drew Gibson enough, he has been super efficient and communicative with me and my partner throughout the whole process and has gone above and beyond :)
Couldn’t recommend enough

Reply from The Mortgage Genie
Rachel dealt with our case
Rachel dealt with our case , cannot recommend her enough !!!
She was friendly and extremely efficient and handled things perfectly for us .
Nothing was too much to ask when ever I needed help or assurance . Thanks very much Rachel you have helped us get our dream family home . Mr and Mrs Plumpton

Reply from The Mortgage Genie
Mortgage protection
Adam was very helpful and patient in helping us chose a policy for us.

Reply from The Mortgage Genie
Adam was amazing
Adam was amazing! Quick replies and keen to help with any queries I had.
Thank you!
Great service and experience
Adam set us up with life insurance and critical illness cover.
He was able to arrange an appointment really quickly and found cover that was perfect for us both within our desired budget.
He was friendly and really helpful at explaining everything included in the policies.
Would highly recommend Adam and The Mortgage Genie to friends and family.
Great service
Professional, efficient and knowledgeable service from Adam. Highly recommend
An extremely supportive company
James was fantastic in helping me secure a mortgage offer and kept me updated throughout the process. He was always willing to answer any questions I had and made the process way easier than it could have been. Adam was great helping me to source the necessary insurance products and supported when there were delays from the bank. Purchasing my first ever property was really stressful but both guys made the experience much easier and I felt like I was in safe hands the whole way through

Reply from The Mortgage Genie
Adam provided a thorough review of our…
Adam provided a thorough review of our policies, concisely explained benefits of switching and promptly answered any additional questions we had, securing us the best cover at a cheaper price! Would definitely recommend his service.

Reply from The Mortgage Genie
Excellent Service
Me and my partner are first time buyers, so the thought of getting our mortgage was really daunting for us. Rachel at The Mortgage Genie made the process so pleasant for us, we did not have anything to stress about as she sorted everything for us. We would not have been able to get our mortgage without Rachel’s help. I highly recommend Rachel and The Mortgage Genie to use as your mortgage brokers. Thank you so much😊

Reply from The Mortgage Genie
Excellent
Excellent, dedicated and professional service. Highly recommended

Reply from The Mortgage Genie
Andrew Dougal and the rest of his team…
Andrew Dougal and the rest of his team are very helpful and responsive. Had a mortgage in principle confirmed within a couple of days.

Reply from The Mortgage Genie
The mortgage Genie provides a 5 star…
The mortgage Genie provides a 5 star service for all aspects of remortgaging, home and life insurance

Reply from The Mortgage Genie
The Mortgage Genie
The Mortgage Genie, especially Andrew, consistently provides exceptional service. My extensive experience with the Mortgage Genie over the years has shown their unmatched level of service. I highly recommend their services.

Reply from The Mortgage Genie
The staff are great very helpful
The staff are great very helpful, nothing a problem when we had a question

Reply from The Mortgage Genie
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