I ordered some beautiful chrysanthemum and I am over the moons with them. They are in super good shape something that can be worrying when ordering plants online. They were really well wrapped and t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Decoration and Interior Design Store
- Home Goods Store
- Plant Display Store
- Pottery Store
- Wholesale Florist
Information provided by various external sources
A modern approach to house plants.
Contact info
United Kingdom
- thelittlebotanical.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing experience with them
Amazing experience with them! Prompt email updates and delivery
Fabulous plants extremely well packaged…
Fabulous plants extremely well packaged would definitely buy again
Beautiful and functional
I ordered two watering cans and they are frankly gorgeous. If I lived closer, would have loved to visit the shop, but grateful for the quick delivery instead.
Beautiful gift …
I ordered a gift from you to send to my cousin. He was absolutely loved it! Thank you for the prompt delivery. Lucille Grant
Beautiful Plants
Had a voucher for my birthday. Ordered 4 plants and a beautiful Terrarium, super good quality… let’s try and keep them alive :)
I was going to buy a plant pot.
I was going to buy a plant pot.
Technical features are the most important info, but missing. Lots of blah blah blah totally useless when you have to buy a plant pot.
Dimensions, weight, ... nowhere to be found, shame !
Not buy anything

Reply from The Little Botanical
Absolutely gorgeous Jungle Orchid
Absolutely gorgeous Jungle Orchid, my mother-in-law was overwhelmed on Mother's day.
Despite ordering a day before, it arrived on time within the time widow stated.
Absolutely no problem from going on their site, to end result ( the lovely phonecall thanking us for a beautiful flower)
I have no hesitation in recommending this company to anyone.
I pass on the thank to you for the beautiful Jungle Orchid you sent her xx
Great looking plant at a fantastic…
Great looking plant at a fantastic price, I ordered this for my Mum for Mother's Day and she was delighted with the plant. It arrived very well packaged and in excellent condition, a quality product that will last for a long time to come. Thank you The Little Botanical, after a number of years of poor quality flowers from online postal florists, you are head and shoulders above the rest and have truly set the bar high. Cannot recommend you highly enough!
I had a great experience with The…
I had a great experience with The Little Botanical. Their website is simple to navigate, the delivery was timely, and the plants were healthy and well-packaged. Despite a minor issue that was resolved quickly by their customer service team, I’m happy with the quality and will be purchasing again. Thank you!
Fantastic product with great service…
Fantastic product with great service and delivery. Plants were well packaged and were beautiful. Thank you.
Brilliant - Everything was 100% perfect !
Ordered at the weekend and standard delivery arrived by Wednesday (as promised). The plant is beautiful and very healthy, and was exactly as ordered. It could not have been wrapped any better nor more securely, and was delivered with care by DPD. I will definitely use TLB again, thank you all.
Great process, Great Company and Great Plant!
What a great company! I ordered a potted plant for my mum and it came within a few days. Packaging was perfect and the plant is super healthy. I will defenetly be using The little Botanical for my next order! I was kept up to date on all activity via email through the entire progress which make the wait exciting also. Thank you so much!!
Communication could be better.
Plants arrived next day as promised but missing the ceramic pot. Emailed customer service but no reply a week later. - Eventually contacted to say pot is OOS and will be sent out when back in stock.
A lovely gift
The crassula and little heart arrived as a gift for my mother today, she loves them. We are South African and the Jade plant is very special to us. Lovely customer service and beautiful items nicely priced.
First Purchase! Mini Air Purifying Desk Gang
I recently purchased the "Mini Air Purifying Desk Gang" - absolutely fantastic product! The website and ordering experience was great, I was kept up to date with my order, and it was beautifully and thoughtfully packaged. First class company, first class service!
This is my first order.
This is my first order from Little Botanical and I am very pleased with the plant and spray mister. It was all very well packaged too.
Great Company, great quality and exceptional customer service
I ordered the "Plant Lovers Ultimate Gift" from the company. Unfortunately the courier managed to lose part of the delivery (the table). I phoned the company and spoke to Louisa and then Julie, who were both extremely friendly, helpful and quickly resolved the issue.
I received the replacement the next day and it looks stunning, plus the quality is really good.
Also I have to say the packaging of the plants is exceptional with no damage in transit.
This has been one of the best customer service experiences I've had, and so refreshing to be able to speak to someone when there's a problem. What a great company, I would highly recommend them.
Replacement plant
Beautiful plants, well packaged.
Exemplary customer service.
Easy to contact by phone and very pleasant conversation. Had already received and read an email.
Sent a replacement plant when the first one showed signs of damaged leaves a few days after delivery.
Can certainly recommend buying from this company
Fantastic!
Easy-to-use website, giving concise information to help select the best plants for my space.
Great communication, prompt delivery.
High quality plants, well packed to protect them during transit.
Fantastic shopping experience!
Orchids delivered lovely
Orchids delivered lovely. Have experienced poor orchids with no flowers to bloom from other companies and usually very disappointed. The orchids received today lovely and plenty of new blooms. Impressed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







