The Little Botanical Reviews 

400
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall service and beautiful purchases. Customers frequently mention that the plants are healthy, gorgeous, and match the online photos perfectly, making them wonderful gifts for friends and family. People also highlight the incredibly fast delivery service and secure packaging that guarantees items reach their destination in top condition without any damage. Some reviewers were not happy with missing items from their packages or experienced occasional delivery problems with couriers handling boxes poorly. A few consumers noted that specific parts of their orders took longer to arrive or required extra follow-up communication to resolve completely.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often expressing great satisfaction with the healthy... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly and well... See more

Quality

Consumers find quality to be positive, frequently highlighting that plants arrive in excellent and healthy... See more

Order

Clients share positive opinions on order, highlighting prompt deliveries and excellent packaging. Consumers... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with the fantastic plants... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some beautiful chrysanthemum and I am over the moons with them. They are in super good shape something that can be worrying when ordering plants online. They were really well wrapped and t... See more

Rated 5 out of 5 stars

First time ordering from this company. Quick delivery, very well packaged no loose soil everywhere like another company i ordered from and to see the plant on opening it was a real pleasure. It is big... See more

Rated 5 out of 5 stars

Another beautiful delivery! Had to order again after the first order (for an office space) had to stay home for a few weeks and my partner felt sad by the thought of them leaving...we need more gree... See more

Rated 5 out of 5 stars

The plants are great. My order arrived immaculately packaged delivered by DPD who must have obeyed the labels as everything was in top condition. Will definitely be returning to your company in the fu... See more


Company details

  1. Decoration and Interior Design Store
  2. Home Goods Store
  3. Plant Display Store
  4. Pottery Store
  5. Wholesale Florist

Information provided by various external sources

A modern approach to house plants.


Contact info

4.8

Excellent

TrustScore 5 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(400)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely plants.


Lovely plants.
One was packed upside down (opposite direction to arrow printed on outside of box) but has recovered.
Let down by DPD regarding delivery which arrived 24 hours after original stated delivery time.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

I sent an email and pictures for help…

I sent an email and pictures for help on my Chinese Money tree that was gifted to me. I am very thankful for the email with lots of information for me to help my plant. Reassuring me I can help my plant survive! Thank you for the support and great communication!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Perfect from start to finish!👌🏻

Lovely selection of plants ordered and the plant pots I chose were perfect.
Lots of information provided on how to care for each individual plant.
Packaging was fantastic. Very robust and secure.
Quick delivery.
Excellent customer service.
I'd definitely buy again.
Highly recommend.
Many thanks.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

FIRST TIME BUYING INDOOR PLANTS ONLINE…

FIRST TIME BUYING INDOOR PLANTS ONLINE AND LITTLE BOTANICAL WAS THE PLACE TO GO , WONDERFUL PLANTS, SO HEALTHY AND PACKAGED WITH GREAT CARE , A 1 HOUR DELIVERY SLOT AS WELL FROM THE COURIER, COULD NOT HAVE CHOSEN BETTER, 5 STAR EXPERIENCE

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Personal Contact

My plants came, just as promised. I was kept up to date with the slight delay due to the effects of the heatwave on the orchid I ordered and had a really nice email chat with the company.
The personal touch makes a big difference. The plants are beautiful. I'll be back!

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Large Yukka ordered with grey ceramic…

Large Yukka ordered with grey ceramic pot, arrived as given on confirmation order in pretty fast time, packaged beautifully, top quality plant looks divine in my living room. Will certainly use this company again, thank you x

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with my order

Absolutely delighted with my order! The plants arrived in perfect condition – healthy, vibrant, and clearly packed with a lot of care. You can really tell the team takes pride in what they do. The wrapping was thoughtful and secure, with everything carefully protected to make sure it got to me safely. I wouldn’t hesitate to order again – highly recommend!

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed!

I received my first order from The Little Botanical today and I am so happy with my order. Beautiful healthy plants, well packaged and amazing value. I look forward to purchasing again in the future for all my plant needs.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Birthday gift for a friend

Ordered a birthday gift for a friend. Delivery was quick and the plant was better than I expected. My friend thought it was beautiful. Great experience!

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Plant arrived within 3 working days, very pleased about that. Safe and strong packaging. Beautiful plant, same as in the picture. Highly recommend this company.

11 June 2025
Unprompted review
Rated 3 out of 5 stars

CUSTOMER SERVICE NIL POINTS

Though the plants looked good and on time the customer service is NIL.
Failed to reply to chat, emails and phone calls. No message card which was very important for this delivery and didn’t take 15% discount off for first order. I got acknowledgments but no reply/answers

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Plants delivered very quickly and extremely well packaged. As they have only just arrived can’t comment on their longevity but they appear healthy at this point and are much better quality and were better packaged then ones I bought from another online company.

Will order from them again.

Only slight negative, I didn’t get a dispatch update until the day the parcel was due to be delivered which didn’t allow me to plan to be around to take the parcel in.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

So many reasons to love this place

So many reasons to love this place. Wonderful plants, outstanding service, friendly people, supporting a small business, and the prices are amazing. I really wish every business was like this one. Thanks Little Botanical.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent plants and service

I initially tried the little botanical as I wanted a specific plant and I found it here at a cheaper price. I wasn't sure what to expect, but thought it worth a try. I was not disappointed at all. Firstly, the packaging is excellent and there was no way any harm could befall a plant wrapped with that much care, unless the delivery driver did a drop kick with the box. Secondly, the plants were bigger than expected and in such good condition, they almost didn't look real!
You have access to advice and after care support which is also a nice touch, and this definately will not be my last purchase from here. Highly recommend!

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Simply amazing

Our whole family and friends cannot thank you enough.
From ordering to delivery is just perfect, simple and efficient.
All the products arrive beautifully packaged, and are obviously handled with so much care.
Everything we have ever ordered has been of the highest standards, and so much better than the images provided on your website.
A huge thank you once again to you all.
Emilios and family

24 April 2025
Unprompted review

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