First class service from your end delivery very bad parcel left in full view delivery a day early so I wasn't in parcel could have been left out of sight with no problem could easily have been stolen... See more
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About The Knitting Network
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Welcome to The Knitting Network! With over 50,000 ‘Excellent’ rated reviews on Trustpilot, we’re proud to be the UK’s favourite online yarn store. We stock over 10,000 items, including knitting and crochet yarns from all your favourite brands, like Emu, King Cole and Sirdar. All orders placed by 5pm are despatched the same working day, and UK delivery is FREE when you spend £30 or more. Returns are FREE and all UK orders are sent via Royal Mail Tracked delivery. Our UK Customer Care team are on hand to help, 5 days a week, by phone, email or online chat.
We're much more than great products and quick delivery. Subscribe to our emails for exclusive offers on yarn, free patterns, project inspiration, kits, colour packs and more! Everything we post goes out in our eco-friendly, recyclable packaging.
Discover Emu yarns at The Knitting Network! Established over 80 years ago, Emu's vibrant colours and outstanding quality have been appreciated by generations of knitters and crocheters. The Emu family includes 5-star rated Emu Classic DK, with 50 shades of soft, easy-care yarn, perfect for every project. There's also Emu Classic Chunky and Super Chunky, which have a mix of bright, pastel and neutral colours to choose from.
Contact info
Unit 2 Styles Close, ME10 3BF, Sittingbourne, United Kingdom
- 01795570303
- hello@theknittingnetwork.email
- theknittingnetwork.co.uk
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JUST WHAT I WAS LOOKING FOR
THE KNITTING WOOL IS JUST WHAT I WAS LOOKING FOR AND VERY COMPETITIVELY PRICED
Great value for money
Arrived well packaged
Arrived well packaged, I already had some of this yarn,from a while ago, and the new yarn arrived and it's the same dye lot. Excellent 😁
Now off to choose a pattern.
Easy to order arrived quickly
Easy to order arrived quickly, looks and feels great will enjoy knitting
Missing part of delivery
Ordered three knitting patterns but only two received. I emailed you about this and you replied and apologised and you are going to send me the missing one.
Great selection, great prices, great delivery
So easy to see all the "goods" and then to place an order. Lovely selection of knitting yarns at really good prices. Delivery is really quick and when I contacted the Company nothing was too much trouble ☺️
Always easy to order
Always easy to order, just a shame I didn’t get 4 balls with my order several days ago as I’ve had to pay postage again, but it is what it is 🥴 delivery always on time.
The wool has a lovelt texture and just…
The wool has a lovelt texture and just right for a baby bkanket
Love knitting
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Worst yarn I’ve ever used and I’ve been crocheting for years!! As soon as you remove ball band it completely unravels and is almost impossible to fix, even tried from inside. Worst ever!
Worst yarn I’ve ever used and I’ve been

Reply from The Knitting Network
Always great service
Always great service, great offers and a lovely selection of quality yarns would highly recommend
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