Having realized my relative never had enough wool. Went round local shops including big names with no success. Found this site advertising exactly what she needed. order was delivered to her address q... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About The Knitting Network
Written by the company
Welcome to The Knitting Network! With over 50,000 ‘Excellent’ rated reviews on Trustpilot, we’re proud to be the UK’s favourite online yarn store. We stock over 10,000 items, including knitting and crochet yarns from all your favourite brands, like Emu, King Cole and Sirdar. All orders placed by 5pm are despatched the same working day, and UK delivery is FREE when you spend £30 or more. Returns are FREE and all UK orders are sent via Royal Mail Tracked delivery. Our UK Customer Care team are on hand to help, 5 days a week, by phone, email or online chat.
We're much more than great products and quick delivery. Subscribe to our emails for exclusive offers on yarn, free patterns, project inspiration, kits, colour packs and more! Everything we post goes out in our eco-friendly, recyclable packaging.
Discover Emu yarns at The Knitting Network! Established over 80 years ago, Emu's vibrant colours and outstanding quality have been appreciated by generations of knitters and crocheters. The Emu family includes 5-star rated Emu Classic DK, with 50 shades of soft, easy-care yarn, perfect for every project. There's also Emu Classic Chunky and Super Chunky, which have a mix of bright, pastel and neutral colours to choose from.
Contact info
Unit 2 Styles Close, ME10 3BF, Sittingbourne, United Kingdom
- 01795570303
- hello@theknittingnetwork.email
- theknittingnetwork.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality, good prices.…
The site and ordering process is really easy to use. I love the fact that delivery is By the post office which is more reliable than couriers. The yarns are all top quality and reasonably priced. All good to crochet with. Love this Company.
great value special offers
Knitting network regularly has special offers that are well worth checking out. I have had some real bargains, and everything I've purchased has been good quality and well priced. Delivery time is pretty good too.
Easy to navigate website
Easy to navigate website, fabulous selection of quality yarn. Order arrived very quickly although box was not secured, tape had come unstuck. Will definitely continue ordering from here.
Brilliant
I have ordered quite a lot of yarn from this company and I’ve been very pleased with the quality and quick delivery. I shall definitely be buying more at such good prices.
First class service - again!
The yarn I bought was excellent quality. What makes the Knitting Network an excellent company to buy from is the speed of delivery, my order arrived very quickly and in first class condition. This is a company I often buy from and they have never let me down
Very easy to order and delivered…
Very easy to order and delivered quickly can’t wait to get started
processing time
I placed the order on Thursday 18th June then had to wait until Monday 22nd for it to be processed by you before being sent out. I received the delivery on Wednesday 24th June. Your email was misleading, as I thought I would receive the order within 2-3 working days which is not the case. I think the processing time is very slow considering with another company I can place an order on a Saturday & it is delivered on the Monday. I also don't appreciate receiving further offers the following day after ordering some wool. This does not encourage me to be loyal to your brand.

Reply from The Knitting Network
Blanket kit
The blanket kit was very good value and the colours of the yarn were as expected. I have not started knitting yet but the yarn feels good quality and the accompanying pattern looks easy to understand. The delivery was longer than I expected and I contacted Knitting Network. They responded promptly, apologising and reassured me the yarn was on its way. Will use again
Order delivered very quickly
Order delivered very quickly. Good range of colours in the vegan wool I ordered. Was not sure if anywhere would do vegan wool but someone did! Have given 4 stars only because there was a very slight tint of red in the cream colour. It was only around an inch and it hardly shows
Good service and dilivery nice to be…
Good service and dilivery nice to be able to get crochet patterns dilivered because I don’t do downloads
Arrived on time and as described.
Great site, great products
Everything went well with the order. The patterns were dispatched and delivered by RM efficiently. Also found the website really easy to use. My mum is the knitter and she prefers double knit (DK?) patterns/wool... its a minefield for non knitters but the site made it easy! I would use them again.
Good quality wool which arrived very…
Good quality wool which arrived very quickly. Thank You
An amazing choice of yarns and patterns…
An amazing choice of yarns and patterns - and at good prices too. I have ordered twice in the last two weeks (!) and both orders have arrived in 2 - 3 days. Very impressed
Usually very good experience
Usually very good experience, but the last purchase the colour was completely wrong to the picture, on the king cole cottonsoft dk. They did refund me but I'd also bought 1 ball of emu cotton which was fine but because I'd payed delivery on my purchase, the lady did say they would refund delivery, but only got refund on the cottonsoft yarn, so made my 1 ball very expensive. A little disappointed this time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







