Infinite Loop identified my Mac fault quite quickly and informed me with estimated repair costs within 48 hours. Their charges were fair and would certainly use their services again if needs be. Their... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
With over 32 years experience repairing and selling Apple devices, you can be assured they are in safe hands with us. Whether you need a new iPhone screen or you are looking to buy a new MacBook, we can help. We pride ourselves in our customer service and attention to detail, we always go the extra mile to ensure our customers are happy. Give us a call today.
Contact info
United Kingdom
- theinfiniteloop.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional set up
Professional set up, took longer than expected but was kept informed of delays.
A bit disappointed that the watch battery was dead when i collected the watch.
Glad we used Infinite Loop - we definitely would again!
Fantastic! Excellent communication, prompt service. They repaired our coffee-drenched MacBook and were happy to use a second-hand part, which is what we wanted. The price was very reasonable and it was a great outcome :)
Great service
Great service. Really thoughtful & personalised. My iMac is now in great shape.
Excellent service
Really pleased with the service I received from Infinite Loop after my MacBook died. When they told me I needed a new motherboard I thought the repair would be uneconomical, but the price quoted was very reasonable. The laptop was back with me and working like new within a fortnight, with excellent communication throughout.
Excellent service
Excellent service ! Helpful and friendly staff , repair done on time and at a sensible price Very good experience , nothing bad to say , so a warm recommendation
Our 2018 iMac needed a replacement hard…
Our 2018 iMac needed a replacement hard drive - top quality service from the Infinite Loop team from diagnosis to delivery. The iMac is now performing like new again.
Amazing!!
Apple told me my macbbok needed a new motherboard after some liquid damage for £600 minimum. They also pointed me to their data retrieval partners for the princely some of £1200 with a 10% discount..oh happy days. Infinite loop step in and fixed my macbook with no need for data retrieval for a fraction of the cost. These guys ROCK! Highly recommended.
JUST FANTASTIC
Fantastic level of expertise & professionalism. Repair cost and timescales were accurate and clearly communicated- overall I’m very pleased with the service provided!
Excellent repair to replace the…
Excellent repair to replace the charging port on my ipad. Clear process with great communication. Couldn't be better
Absolutely spot on with timing and…
Absolutely spot on with timing and prosecution. Spotless and straight to the point. Super professional too.
New battery and speaker for myMacBook Pro
My MacBook Pro needed a new speaker and a replacement battery. Infinite Loop fitted in this project at a time and date to suit my schedule. They carried out the work promptly and efficiently. I have come to expect this having dealt with them for some years.
Great repair really helpful advice
Great repair really helpful advice
Great service
Great service, speedy repair and friendly staff. Very pleased with Infinite Loop.
Faulty screen
I had an issue with my screen and Infinite loop diagnosed the fault and worked with me to minimise my down time. Great service and computer good as new.
Andy - AMPA Associates Ltd
Great honest service and my watch look…
Great honest service and my watch look longer than expected but the communication was great throughout. Would recommend and reasonably priced, a good alternative to apple.
Nothing too complicated for these guys!!
I am really pleased with the service I received. Although the upgrade on my Apple Mac Pro took a bit longer than expected, it wasn’t a problem. They persevered through a challenging upgrade and did a highly professional job. I’m particularly impressed with how they diagnosed and remedied the issue. Now, we plan to have them perform the same upgrade on four other machines. Great work overall!
Thanks!
Infinite Loop not only know the Apple scene inside out, importantly they really took the time to understand exactly what we needed as a creative studio from our kit upgrade. We were up and running, quicker than ever and the data migration service worked like a dream. 100% Recommend.
Will and the team did a great job of…
Will and the team did a great job of replacing my MacBook screen. Kept up to date along the way with progress, which was helpful. Many thanks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








