The Horse Vet Reviews 

116
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, noting that parcels arrive promptly and websites are very easy to navigate. People are also consistently happy with the high quality of the products, the competitive pricing, and the exceptionally smooth ordering process. Some reviewers were not happy with occasional delivery delays, mentioning that parcels sometimes took several days longer than expected to reach their destination. A few consumers also experienced issues with unclear shipping updates or prolonged transit times that forced them to seek alternative purchasing solutions.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the fast, efficient... See more

Order

Customers consistently note positive experiences with order, highlighting that the online ordering process is... See more

Service

Consumers find service to be positive and appreciate the fast delivery. When placing an order, reviewers... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive promptly and as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was very impressed with there posting My parcel arrived on the day they said it would within 2days fabulous would highly recommend them

Company replied

Rated 5 out of 5 stars

I have ordered from the horse vet a few times now and it’s always really easy and everything arrive super quick

Company replied

Rated 5 out of 5 stars

Easy to navigate around the web and straightforward to pay - keep it simple! delivery service excellent as well

Company replied


Company details

  1. Veterinarian

Written by the company

The Horse Vet - Powering Equine Performance. Dr Charlotte Inness MRCVS, Equine Veterinary Services including online webshop for veterinary approved supplements. We stock the full Hestevard and NutraVet ranges along with other well known brands.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(116)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a great service and quick…

Always a great service and quick delivery! Also reply to any questions via email quickly too, great company to use!

24 February 2025
Unprompted review
The Horse Vet logo

Reply from The Horse Vet

We sincerely appreciate you taking the time to share your experience. It’s wonderful to know that our delivery times and customer service have met your expectations.

Rated 5 out of 5 stars

Fantastic service and environmental aware

Fantastic service and the products I ordered arrived very quickly. It was a very pleasant surprise to find that the Hestevard products I received were all packed in cardboard and the box even had paper wrapping tape.

24 February 2025
Unprompted review
The Horse Vet logo

Reply from The Horse Vet

We’re delighted to hear your order arrived quickly and that you were pleased with the service. It’s especially wonderful to know you appreciated the sustainable packaging — we’re committed to reducing plastic wherever we can, so your feedback really means a lot to us.

Rated 5 out of 5 stars

Always amazing service

Always amazing service. Speedy delivery and always impressed with competitive prices.

22 November 2024
Unprompted review
The Horse Vet logo

Reply from The Horse Vet

We’re delighted to hear you’re consistently happy with our service, speedy delivery, and competitive pricing.

Rated 4 out of 5 stars

I’ve tried a number of supplements and…

I’ve tried a number of supplements and this one really seemed to ease out the stiffness. When everything else in my horses treatment stayed th same and I introduced this it really made a difference. Hence I’m a repeat user.

24 February 2025
Unprompted review
The Horse Vet logo

Reply from The Horse Vet

We’re delighted to hear that introducing the supplement made such a noticeable difference in easing your horse’s stiffness. It’s especially rewarding to know you’ve seen clear results when everything else remained the same. We truly appreciate your trust and your continued support as a repeat customer.

Rated 5 out of 5 stars

Super speedy delivery

Very pleased to leave a 5 star review for quick delivery and great product. Highly recommend!

24 February 2025
Unprompted review
The Horse Vet logo

Reply from The Horse Vet

We’re so glad everything arrived quickly and that you’re happy with the product. Your recommendation makes our day.

Rated 5 out of 5 stars

I always order my horses supplements here!

I order the Bozmerix for my horse through The Horse Vet. It's always competitively priced and dispatched really quickly. I won't get it anywhere else now. Highly recommend.

24 February 2025
Unprompted review
The Horse Vet logo

Reply from The Horse Vet

We’re delighted to hear that you’re happy with our pricing and speedy dispatch. It means a great deal to know you trust us for your BozMerix. We truly appreciate your recommendation.

Rated 5 out of 5 stars

The Horse Vet to the Rescue

I was in a panic as realised we were nearly out of BozMerix but luckily I found The Horse Vet who were really straightforward to order from and my box of BozMerix arrived so quickly! Phew! A happy pony = a happy owner. Will definitely be using The Horse Vet again. Thank you so much. Nicky Arscott x

2 February 2025
Unprompted review
The Horse Vet logo

Reply from The Horse Vet

Thank you so much for your lovely review! We completely understand that last-minute panic when you realise you’re nearly out — we’re so glad we could get your BozMerix to you quickly in time.

A happy pony really does mean a happy owner! We truly appreciate your support and look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Great service

Great service, quick delivery BozMerix would appear to be a significant game changer

24 February 2025
Unprompted review
The Horse Vet logo

Reply from The Horse Vet

We’re so pleased to hear you were happy with the service and quick delivery. It’s especially exciting to hear that BozMerix is proving to be such a game changer for you. We truly appreciate you sharing your experience.

Rated 5 out of 5 stars

Very prompt postage and delivery of…

Very prompt postage and delivery of products with no postage fee. Hestevard products are excellent, high quality and the Pectigus Advanced is the best ulcer-preventer I have found.

17 February 2025
Unprompted review
The Horse Vet logo

Reply from The Horse Vet

We’re delighted to hear you were pleased with the prompt delivery and free postage. It’s especially great to know that you’re happy with the quality of our Hestevard products and that Pectigus Advanced has worked so well for you. We truly appreciate your support.

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