My requirements changed and was able to cancel my order and a refund was initiated. The process was very straightforward. I am unable to review the product.
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See what reviewers are saying
Tried get in contact with my dad lost £50 on set of ladder because don't answer there phone or emails, amazon waist time and money been two weeks 15508331 617 206 I
First time purchase, and encountered no problems. The fit together foam tiles for the children to make whatever their imaginations come up with, have been a huge hit and I will be purchasing more. Pac... See more
Fantastic company!! Bought a standing Buddha for the garden and it is absolutely beautiful and the price was half of what anywhere else was selling them for. Next day delivery. Will definitely be purc... See more
Company details
Written by the company
The Home Hut are an online retailer based in Cheshire and we have been trading and expanding ever since. Everything is based in-house, which allows us to focus our passion on what we do best - providing a great range of products with the best prices and knowledgeable customer service. Our team of buyers are devoted to developing the best products at the best prices and always strive to innovate, improve and develop our product ranges. All of our products have been chosen to meet our exacting standards for quality, craftsmanship and value for money.
Contact info
unit 42, Zone 2, CH52NU, Deeside, United Kingdom
- 01244951614
- info@thehomehut.uk
- thehomehut.com
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Hasn’t replied to negative reviews
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Broken item received and I have been…
Broken item received and I have been trying to get hold of them via phone, email, facebook. Today I received an email to say they do not work 24hrs!!!...what's that all about. Obviously there is something not quite right with this person because no-one customer focused would reply in working hours and not address the issue!!...buy from elsewhere stsy clear of this company. I will be ringing trading standards and the police.
Very fast delivery and the clock is…
Very fast delivery and the clock is amazing…thank you.
Resting Buddha
I am absolutely thrilled with this addition to my new garden!
It's a really substantial size, very realistic, & came extremely well packaged.
Many thanks.
A difficult experience
Only part of my order arrived. Contacted Home hut by e-mail to advise. Received a short sharp response from their support team telling me my order had been delivered. It took three more e-mails before they confirmed I would receive the balance.
I have used Homehut a number of times, love their products however my experience with their support team and the difficulty to contact by telephone has certainly made me think about future purchases. Just improve your customer service please
Beautiful Clock
Fast and easy transaction. Speedy delivery, and a lovely product. The clock is of very good quality and beautifully finished. Thank you
I brought the garden clock .
I brought the garden clock , it arrived in excellent packaging, very quickly , very impressed, I love it .
Description was very good
Description was very good, with a fair price , and quick delivery. Looks good and pleased with them.
Excellent service very well packed…
Excellent service very well packed extremely efficient thank you
Straightforward Ordering system and Delivery as stated.
Straightforward Ordering system and
I bought the large Angel for myself
I bought the large Angel for myself. Loved it so much that I bought another for my brother. Great price and fast delivery.
A great product and arrived quickly.
Bought an outdoor clock
Bought an outdoor clock, price was brilliant & qualiy was great, so win win!, add to this good delivery time would recomend this company
Delivery o/k
Delivery o/k. Shame that the colour of tthe clock received was darker than the one in the photo hence the order but I expect that I will get used to it given time.
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