Fantastic company!! Bought a standing Buddha for the garden and it is absolutely beautiful and the price was half of what anywhere else was selling them for. Next day delivery. Will definitely be purc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to navigate website. Ordering was straight forward and delivery was timely. The toadstools are a perfect addition to the little fairy corner I've created in my garden for my grandchild to find.
A nice variety of indoor/outdoor items that are good for the price. Still in packaging at present as they are gifts. Arrived very quickly. Would recommend this company to families.
Easy to navigate site, with good descriptions of products. I ordered a small bean cushion. Really pleased with the quality and even arrived earlier than expected
Company details
Written by the company
The Home Hut are an online retailer based in Cheshire and we have been trading and expanding ever since. Everything is based in-house, which allows us to focus our passion on what we do best - providing a great range of products with the best prices and knowledgeable customer service. Our team of buyers are devoted to developing the best products at the best prices and always strive to innovate, improve and develop our product ranges. All of our products have been chosen to meet our exacting standards for quality, craftsmanship and value for money.
Contact info
unit 42, Zone 2, CH52NU, Deeside, United Kingdom
- 01244951614
- info@thehomehut.uk
- thehomehut.com
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Need to return my item but don't know…
Need to return my item but don't know how, please advise
28 June 2026
Shocking experience trying to receive…
Shocking experience trying to receive my product.....THREE ATTEMPTS.
AVOID THESE COWBOYS.
1 July 2026
Unprompted review
Fast delivery but of the wrong colour
Fast delivery but of the wrong colour, I had no reply to my e-mail raising the issue.
13 May 2026
Asked to rate a service and item that we never received
Unfortunately we never received our item. What was frustrating was to be told “Good news your order is on its way” only to receive a further email 2 days later saying that you were refunding our payment due to a manufacturer recall .
So our goods were never on the way at all hence only 1 star . Not a good customer experience
26 April 2026
Really happy with both products
18 March 2026
easy to order and very quick delivery
2 March 2026
super fast delivery,really great range…
super fast delivery,really great range of proucts,really good prices too
2 February 2026
1st class service
1st class service. Arrived well packed, and very quick. Top marks Homehut. 👍
30 January 2026
Product is of nice quality
Product is of nice quality and fits perfectly in the space available. Delivered for free and very quickly. Just what we needed. Only just placed it on the outside wall so will have to see how it weathers.
30 January 2026
Needed a new outdoor thermometer, this one was the right price & was delivered promptly.
Needed a new outdoor thermometer. Found this,
28 January 2026
Speedy response
Speedy response. I ordered a small quantity of polystyrene beads to top up my tablet bean bag rest.
The price was good and delivery was free. So very happy. I have enough beans to do something with them but haven’t decided what yet!
28 January 2026
Excellent product
Easy to navigate site, with good descriptions of products. I ordered a small bean cushion. Really pleased with the quality and even arrived earlier than expected
11 January 2026
A nice variety of indoor/outdoor items…
A nice variety of indoor/outdoor items that are good for the price. Still in packaging at present as they are gifts. Arrived very quickly. Would recommend this company to families.
6 January 2026
NOT a reputable company. AVOID
I ordered an item that arrived completely damaged on 17/12/2025. Outside packaging was not damaged, it was how they had packed it. To date I have sent 5 emails, tried to call numerous times but it says they are busy and cuts you off and sent 1 FB msg. I have now raised this with my CC company who are disputing it and said I am not liable for the cost whilst in dispute. I have seen a lot of reviews about this company who just ignore people and take their money. This is NOT a reputable company. AVOID
17 December 2025
Unprompted review
Love garden angel.
24 November 2025
The faulty product no longer works…
The faulty product no longer works after 11 months. This was a clock. I emailed and their response was to call me names in an email. I have contacted Trading Standards and have the evidence of their reaponse calling me a name.
Disgusting company.
7 December 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.