thehobhub.comReviews 

278
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick delivery and the careful packaging of their orders, ensuring products arrive in excellent condition. Many people appreciate the competitive pricing and the wide selection of items available, often finding products they couldn't locate elsewhere. The ordering process is frequently described as easy, and the products received are consistently as described. However, some customers experienced issues with damaged packaging upon arrival, leading to damaged products, despite the company's general reputation for good packaging. A few other people also felt that delivery times were longer than expected, even when priority shipping was selected, and some noted discrepancies with the chosen shipping carrier.

What people talk about most

Product

Users describe positive interactions with product, often highlighting that items are exactly as described and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Order

People report positive experiences with order, noting that items are shipped quickly and arrive in a timely... See more

Quality

Customers had positive experiences with quality, with many reviewers reporting that products arrived exactly... See more

Price

Clients share positive opinions on price, with many reviewers consistently praising the great and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought Gundam and Magic tgc from here and the experience using the site has been great! Also when speaking to their customer service, they were friendly and helpful. Prices are good and shippin... See more

Rated 5 out of 5 stars

These guys literally have the best online store period. Customer service is as good as it gets. Very timely shipping and always packed with care. Give them a shot you won't regret it!

Rated 5 out of 5 stars

Working with The Hob Hub was super easy, almost too easy! I bought an inexpensive comic book on their website for my son. It was so easy to order it, and it arrived within about three days of ordering... See more

Rated 5 out of 5 stars

Great place to order online, Everything shipped quick and shows up in a timely manner. Packaged well and very responsive to any questions or concerns. Will be a repeat customer for sure!


Company details

  1. Hobby Store

Written by the company

The Hobby Hub carries a wide selection of trading cards games, RPGs, collectibles, board games, gaming accessories and much more!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

278 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(278)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall great

Found a really special deck box for my partner that was sold out everywhere else, shipped fast and arrived safe

27 December 2023
Rated 5 out of 5 stars

Fantastic Purchase!

In this day and age of lazy shops and sellers, Hobby Hub is not one of those companies. Great response time on emails! Updated me every step of the way on my order! Sent a handful of promos, even though their order was late, just for the slight delay! Overall amazing experience and will definitely keep Hobby Hub in mind for future sealed product releases. If I could give infinite stars, I would.

8 November 2023
Rated 5 out of 5 stars

Love love love the service!!!!!

The fact that you were able to help me with adding Usopp to my already existing order and were super quick in responding and sending out my order overall customer service is great definitely will be shopping with you guys again keep up the awesome job

30 August 2023
Rated 5 out of 5 stars

Legit shop, no resealed packs

Legit shop. They ship the cards fast, and all the packs are sealed. From 36 packs I pulled 1 hyper rare and like 5-6 ultras. Overall I would recommend this shop over TCGplayer since I can say they are 100% legit and the shipping is like $13 which isn’t too bad given they are like a small shop out of Alabama if you Google them.

30 August 2023

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