The Heating Partnership Reviews 

32
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Heating partnership has the best price i could find for under tile heat mat, and bonus…they had an introductory 10% off first order too. Shipped and arrived next day. Fantastic service, I’d definitely... See more

Company replied

Rated 5 out of 5 stars

Great products and really helpful and friendly assistance from Andy on phone and email regarding dispatch. Quick dispatch of products. Competitive pricing for items I needed. Haven't tested products y... See more

Company replied

Rated 5 out of 5 stars

Ordering is easy and efficient, their delivery is very quick, and they have so many ranges and sizes. What I like about their product is that it covers the area very well rather than have cold spots l... See more

Company replied

Rated 4 out of 5 stars

I recently purchased an electric underfloor heating system from The Heating Partnership, and I’m extremely impressed. The selection is huge, the prices are great, and the products feel very high-qual... See more

Company replied

Company details

  1. Heating Equipment Supplier
  2. Electronic Parts Supplier

Written by the company

The Heating Partnership is the UK’s largest online distributor of mirror demisters and a leading supplier of electric underfloor heating. We proudly offer the world’s widest range of Demista and EUFH products – all at fantastic prices and backed by industry-leading warranties for complete peace of mind. Whether you're a homeowner, installer or specifier, our extensive product range means you'll always find the right solution for your project. From bathroom mirror heaters to electric underfloor heating mats, cables, thermostats and accessories, we stock trusted brands that are built to last. At The Heating Partnership, fast delivery, low prices and excellent customer service come as standard. We’re proud to support both trade and retail customers across the UK and beyond. If you’re looking for the best in mirror demisters and electric underfloor heating, you’re in the right place. Welcome to The Heating Partnership – your trusted name in home heating.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A fab supplier

Great website which identified easily what I needed, super fast delivery and responded to a question super fast

8 July 2025
The Heating Partnership logo

Reply from The Heating Partnership

Thank you for your fantastic review! We're pleased to hear you found the website easy to use and that our team responded quickly to your query. We always aim to provide fast delivery and great service, so it’s brilliant to know we’ve hit the mark.

Thanks again for choosing us, we really appreciate your support!

Rated 5 out of 5 stars

Fab … super fast delivery … a real gem…

Fab … super fast delivery … a real gem of a find

9 July 2025
Unprompted review
The Heating Partnership logo

Reply from The Heating Partnership

Thank you so much for your kind words! We're delighted you were pleased with the speedy delivery and that you found us to be such a great discovery, that means a lot to us.

Rated 5 out of 5 stars

Andy at Heating Partnership…

Andy at Heating Partnership consistently provides excellent customer service. He is always prompt, helpful, and friendly. His responses are clear, often including useful links, making the ordering process effortless. Having used Heating Partnership before, I specifically reached out to Andy for our new project, knowing I could rely on him for quick, accurate information and support. Highly recommend

30 June 2025
Unprompted review
The Heating Partnership logo

Reply from The Heating Partnership

Thank you so much for your fantastic review and for taking the time to share your experience. We're delighted to hear that Andy provided the level of service you’ve come to expect; prompt, helpful, and friendly. It’s always great to know when our team makes the ordering process that bit easier.

We really appreciate your continued support and recommendation, and we look forward to assisting with your next project when the time comes. Thanks again.

Rated 5 out of 5 stars

Great communication

Great communication, quick replys to my questions

26 June 2025
Unprompted review
The Heating Partnership logo

Reply from The Heating Partnership

Thank you so much for the 5-star review! We're really pleased to hear you found our communication clear and responsive. If you need anything else, we're always happy to help.

Rated 5 out of 5 stars
The Heating Partnership logo

Reply from The Heating Partnership

Thank you for taking the time to leave your review. Your custom and feedback are genuinely appreciated, and we're delighted to hear that you found our service prompt. We hope to have the opportunity to assist you again in the future.

Rated 5 out of 5 stars

Easy to order, loads of choices, good product.

Ordering is easy and efficient, their delivery is very quick, and they have so many ranges and sizes. What I like about their product is that it covers the area very well rather than have cold spots like some old versions do. Andy was great at helping me swap a heating matt that was too large, so even offered to collect the large one and swap it for the smaller one.

15 April 2025
Unprompted review
The Heating Partnership logo

Reply from The Heating Partnership

Thank you so much for your review Peter. We're delighted to hear that you found the website ordering easy and it's great to know our product sizing options are favourable.

Andy will be especially pleased to hear your feedback—he always goes above and beyond to support our customers and ensure everything is just right. We really appreciate you taking the time to share your experience with everyone.

– The Heating Partnership Team

Rated 5 out of 5 stars

Andy McNally greatly assisted the…

Andy McNally greatly assisted the transaction, ensuring purchased items were received JIT for our client needs. Without Andy's positive intervention, the efficiency of our order requiring a split delivery (due to THP inventory) would have meant delay to the most time sensitive demister pad and required items. Thank you.

9 April 2025
Unprompted review
The Heating Partnership logo

Reply from The Heating Partnership

Thank you for your kind words and for taking the time to leave this review. We're really pleased to hear Andy was able to help and that everything arrived on time for your client. Timing is often (well mostly always!) crucial when managing projects, we understand this and strive to ensure products arrive when we say they will. We'll be sure to share your kind feedback with Andy. Thanks again David for choosing The Heating Partnership and for your review—we really appreciate it.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Thank you Andy for your patience!! I measured and ordered the mirror. It arrived in a couple of days. I didn’t open it until the electrician arrived to fit it to find it was the wrong size! Andy was most helpful. I returned it and he sent out another one. I’d use them again!

6 March 2025
Unprompted review
The Heating Partnership logo

Reply from The Heating Partnership

Thank you so much for your kind words and lovely review! We're really pleased to hear everything worked out in the end. Andy will be chuffed to know his help was appreciated – he always goes the extra mile to make sure things run smoothly. We're glad the replacement arrived quickly and we’d be delighted to help again in the future!

Warm regards,
The Heating Partnership Team

Rated 5 out of 5 stars

We are de-misted! Great product!

Quick delivery, the demisters works a treat.
We bought two demisters, both work great. Super easy to fit. great price. Thank you.

24 August 2024
Unprompted review
The Heating Partnership logo

Reply from The Heating Partnership

Thank you for your review! – we really appreciate your support. We're so pleased to hear everything met your expectations. If there's anything else we can assist with in future, don't hesitate to get in touch.

Rated 5 out of 5 stars

Responsive customer service and good…

Responsive customer service and good product

24 October 2024
Unprompted review
The Heating Partnership logo

Reply from The Heating Partnership

Thank you so much for taking the time to leave us a review – we truly appreciate your feedback. We're delighted to hear you had a positive experience, and your support means a great deal to us.

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