Great products and really helpful and friendly assistance from Andy on phone and email regarding dispatch. Quick dispatch of products. Competitive pricing for items I needed. Haven't tested products y... See more
Company replied
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Heating partnership has the best price i could find for under tile heat mat, and bonus…they had an introductory 10% off first order too. Shipped and arrived next day. Fantastic service, I’d definitely... See more
Company replied
Ordering is easy and efficient, their delivery is very quick, and they have so many ranges and sizes. What I like about their product is that it covers the area very well rather than have cold spots l... See more
Company replied
I recently purchased an electric underfloor heating system from The Heating Partnership, and I’m extremely impressed. The selection is huge, the prices are great, and the products feel very high-qual... See more
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Company details
Written by the company
The Heating Partnership is the UK’s largest online distributor of mirror demisters and a leading supplier of electric underfloor heating. We proudly offer the world’s widest range of Demista and EUFH products – all at fantastic prices and backed by industry-leading warranties for complete peace of mind. Whether you're a homeowner, installer or specifier, our extensive product range means you'll always find the right solution for your project. From bathroom mirror heaters to electric underfloor heating mats, cables, thermostats and accessories, we stock trusted brands that are built to last. At The Heating Partnership, fast delivery, low prices and excellent customer service come as standard. We’re proud to support both trade and retail customers across the UK and beyond. If you’re looking for the best in mirror demisters and electric underfloor heating, you’re in the right place. Welcome to The Heating Partnership – your trusted name in home heating.
Contact info
Regus House, Herons Way, Chester Business Park,, CH4 9QR, Chester, Cheshire, United Kingdom
- 01244 941061
- contact@theheatingpartnership.co.uk
- theheatingpartnership.co.uk
4.7
Excellent
31 reviews
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Reply from The Heating Partnership
Thank you for taking the time to leave this excellent review. We’re really pleased to hear you were happy with the product, packaging and installation. Please do not hesitate to get in touch if we can help again in future.
Fast delivery of goods ordered
15 May 2026
Reply from The Heating Partnership
Thanks for your review, we’re really pleased to hear your order arrived quickly.
Great products and really helpful and…
Great products and really helpful and friendly assistance from Andy on phone and email regarding dispatch. Quick dispatch of products. Competitive pricing for items I needed. Haven't tested products yet. Would use their services again.
30 March 2026
Unprompted review
Reply from The Heating Partnership
Thank you for your review Nix, it’s really appreciated.
I’m glad we could help with everything and get your order out quickly. If you need any assistance when it comes to installation or getting everything up and running, just let me know and I’ll be happy to help.
Hopefully the products perform exactly as expected, and we look forward to helping you again in the future.
Fast delivery and good service via…
Fast delivery and good service via email - thanks,
24 March 2026
Unprompted review
Reply from The Heating Partnership
Thank you Fraser, we very much appreciate your excellent review and are glad you received your items quickly.
Delivered right product fast.
23 December 2025
Reply from The Heating Partnership
Thank you for your review Alan it is appreciated.
We are pleased to hear that your order arrived quickly and that everything was correct. We work hard to ensure accurate dispatch and fast delivery, so it is great to know this was your experience.
If you need any assistance in the future, our team is always happy to help.
Purchasing was easy and I telephoned to…
Purchasing was easy and I telephoned to check on delivery and was dealt with very politely and professionally and my question was answered thoroughly. I am happy to recommend.
23 February 2026
Unprompted review
Reply from The Heating Partnership
Thank you very much for taking the time to leave such a positive review.
We are delighted to hear that you found the purchasing process straightforward and that our team were able to assist you promptly and professionally when you called. Providing clear, thorough answers and a high level of customer service is something we take great pride in.
Your recommendation genuinely means a lot to us. If you ever need any further advice or support, whether it is product selection or technical guidance, please do not hesitate to get in touch.
Reply from The Heating Partnership
Many thanks for taking the time to leave us a 5-star review, Daryl. We’re really pleased to hear you were happy with our competitive pricing and fast delivery. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Great communication very quick delivery
Very quick response to everything,
VAT invoice supplied with order,
7 January 2026
Unprompted review
Reply from The Heating Partnership
Many thanks for taking the time to leave your review. We always aim to respond quickly and provide clear documentation, so it’s great to hear that everything met your expectations.
Top-Quality Heating Products
I recently purchased an electric underfloor heating system from The Heating Partnership, and I’m extremely impressed. The selection is huge, the prices are great, and the products feel very high-quality. Delivery was fast, and their customer service team was knowledgeable and helpful. I’ll definitely be coming back for future projects.
1 November 2025
Unprompted review
Reply from The Heating Partnership
Thank you very much for taking the time to leave your review.
We’re delighted to hear that you were impressed with the range, pricing and quality of our electric underfloor heating systems, as well as the speed of delivery. It’s also great to know that our customer service team was able to provide helpful and knowledgeable support.
Your feedback is genuinely appreciated, and we look forward to helping you again on future projects.
This is my second time ordering and I…
This is my second time ordering and I went just as good as the first time. Super fast delivery 🚚.
4 December 2025
Unprompted review
Reply from The Heating Partnership
Thanks so much for the great review Michael! Really glad to hear your second order went just as smoothly as the first. Super-fast delivery is what we aim for, so it’s brilliant to know we hit the mark again. Shout if you need anything at all.
Amazing service
Thanks a lot to Andy who has helped us a lot with making a purchase for mirror demisters as it is our first time using them. Any questions were replied very quickly and once we placed an order- it was received next day. Thanks again!
21 November 2025
Reply from The Heating Partnership
Thanks for the great feedback Giedre. If anything else comes up or you need further advice, feel free to get in touch. All the best to you!
Heating partnership has the best price…
Heating partnership has the best price i could find for under tile heat mat, and bonus…they had an introductory 10% off first order too. Shipped and arrived next day. Fantastic service, I’d definitely use them again.
21 October 2025
Reply from The Heating Partnership
Thank you so much Pete for your kind review! We’re really pleased to hear you found our prices competitive and that your order arrived so quickly. We appreciate you choosing The Heating Partnership and look forward to helping you again on your next project.
Clear website and fast delivery.
14 October 2025
Unprompted review
Reply from The Heating Partnership
Thanks for your review Eric, glad to hear the you found the website clear and easy to use and the delivery was fast.
Reply from The Heating Partnership
Thanks so much for your feedback! We’re delighted you found the service quick and easy, and really appreciate the recommendation.
Can’t fault the customer service
Can’t fault the customer service, the thermostat I wanted was out of stock and the lad phoned up and upgraded me to a different one, which was there the next day so I could finish the job. Very positive experience, will definitely order again for future jobs
11 September 2025
Unprompted review
Reply from The Heating Partnership
Thanks so much for the great feedback Tom. Really pleased we could get you upgraded and keep your job on track. We always aim to deliver on our next-day service promise whenever we have stock, and it’s great to hear it worked out perfectly for you. We look forward to helping on your next project!
Great customer service super quick…
Great customer service super quick delivery and return for replacement no hassle
22 August 2025
Unprompted review
Reply from The Heating Partnership
Thank you Didier, really pleased we could make the process smooth for you, from quick delivery to an easy replacement. Thanks so much for sharing your experience!
Superb service
Ordered heat mat arrived a day later, superb service at a fantastic price.
29 July 2025
Reply from The Heating Partnership
Thanks Paul, we're delighted to hear your heat mat arrived promptly and you were pleased with both the service and the price. We appreciate your order and your kind honest review!
Great customer service
If the product is half as good as the customer service we’ll have no problems. Great customer service, Andy couldn’t have been more helpful.
23 July 2025
Unprompted review
Reply from The Heating Partnership
Thanks so much for your review Christopher. We're really pleased to hear you had a great experience with our customer service, Andy will be chuffed to see this. We’re confident the product will live up to your expectations too, but if you need anything at all, we’re always here to help.
Great service
The Sales Team helped and processed the initial order very quickly and parts arrived overnight. But I was even more impressed with the way they dealt with some returns we had to make. All around a very good experience.
1 July 2025
Unprompted review
Reply from The Heating Partnership
Hi Peter, thank you for your great feedback! We're really pleased to hear that both your order and returns were handled smoothly, our team always aims to make the entire process as easy as possible. We appreciate your kind words and look forward to helping you again in the future!
A fab supplier
Great website which identified easily what I needed, super fast delivery and responded to a question super fast
8 July 2025
Reply from The Heating Partnership
Thank you for your fantastic review! We're pleased to hear you found the website easy to use and that our team responded quickly to your query. We always aim to provide fast delivery and great service, so it’s brilliant to know we’ve hit the mark.
Thanks again for choosing us, we really appreciate your support!
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