Order came on 7th day from order, which was bit late, as was expecting on Tuesday or weds latest, but giving 3 stars isnt bad, plus 2 items not there that showed in stock.
Company replied
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See what reviewers are saying
First time ordering, ordered mostly frozen food so was a bit apprehensive about how the delivery will be executed. The package was well insulated and packed with ice packs. All products in perfect con... See more
I absolutely love ordering from Thehalalfoodshop. I generally tend to order meat and poultry. It arrives well packaged and insulated. Great care is taken when packing other items purchased (such as bi... See more
I loved my experience on the Halal Food Shop website, it is super friendly and easy to use. The orders are dispatched on Mondays and Thursdays on a next-day delivery service with DPD. Local delive... See more
Company details
Information provided by various external sources
1. Order Online 2. Pay Online 3. Delivered to Your Door
Contact info
1 Britannia Street, LE1 3LE, Leicester, United Kingdom
- 01162510477
- info@thehalalfoodshop.com
- thehalalfoodshop.com
4.6
Excellent
607 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service, as always.
The range of halal products and quick delivery service make them great.
14 April 2026
Order came on 7th day from order
Order came on 7th day from order, which was bit late, as was expecting on Tuesday or weds latest, but giving 3 stars isnt bad, plus 2 items not there that showed in stock.
4 April 2026
Reply from Thehalalfoodshop
Thank you for your review and for your honest feedback.
We’re sorry to hear that your experience didn’t fully meet expectations. To clarify, your order was placed on Saturday for a Friday delivery, which was fulfilled within the selected timeframe. We understand you were hoping for an earlier delivery (Tuesday), however due to the Easter bank holiday period, our earlier delivery slots were unfortunately unavailable that week.
Regarding the missing items, these were refunded at the point of dispatch in line with our terms and conditions. As we handle perishable food products, there are occasions where items may not meet our quality standards at the final checks upon dispatch — such as issues with packaging, damage, or shelf life — and in these cases, we always prioritise quality and safety over fulfilment.
We would truly appreciate your understanding here. We are a muslim owned start up business, every review is important to us. We delivered your order on the chosen delivery day as per your order. Please forgive us if you feel we could have done better.
Jazakallah Khair
The Halal Food Shop Team
A bit expensive but worth it
Everything is so well packed. Good thing is that it all looks like you've picked it up yourself from the shelf. It's very rare to get your orders in this condition. Great fresh products
29 March 2026
Exceptional service and products with…
Exceptional service and products with great choices. Delivered on time and packaging was excellent to keep the freezer food frozen whilst in transit. Will definitely recommend using this company.
24 February 2026
Quality products and delivered on time
13 January 2026
Great experience and easy to use the…
Great experience and easy to use the online shop. Delivery on time and well packaged chilled products. Will recommend The Halal Food Shop.
31 January 2026
Anazing service
Anazing service
Awesome communication
Fast service
Will order again from the team
Thanks guys
9 January 2026
Highly organised and communicative
Very happy with my deliver , some items were not delivered but HFS had already issued me with refund for it so that wasn’t an issue thank you will buy again
12 November 2025
All the foods are fresh
All the foods are fresh, having meat/poultry delivered fresh means a lot to me. The food is packed properly and like how it is cushioned and delivered on time. I have tried different online meat companies but this one is best in terms of freshness, packing and delivering so thank you
7 October 2025
Reply from Thehalalfoodshop
Thanks for your feedback Fathama. Refunds although process immediately on our end can take up 10 working days to show in your account although this usually shows earlier Inshallah.
Usually very efficient
Usually very efficient . I have been waiting 2 weeks for my order . I have emailed with no reply .
29 September 2025
Reply from Thehalalfoodshop
Thanks for your feedback Suvarna.
We are glad we were able to communicate with you directly and resolve the issue. We are glad that you have now recieved your order. With over 43 orders from us, we are glad that you remain confident with our services.
We look forward to an upgraded review :)
The order was delayed due to very hot…
The order was delayed due to very hot weather and I was away when it was rescheduled for. Halal food shop were very accomodating and removed some of my items I no longer needed. They are also really great at keeping you informed!
13 July 2025
Unprompted review
Got my order the next day
Got my order the next day, an me emails replied to even after 5pm, so was very happy.
4 June 2025
Was sceptical at first but everything…
Was sceptical at first but everything was there and good quality, will use again
30 May 2025
On time delivery
On time delivery, good products, received as expected, recommended. Will buy again.
6 June 2025
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