The Grow Superstore Ltd Reviews 101

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Entire package smells like literal dung. Box, bubble wrap, actual contents, everything smells like manure. I know it’s not the products themselves as I had them before bought elsewhere. Just gross,... See more

Rated 5 out of 5 stars

Great pricing and easy to order with quick delivery. The item was unfortunately broken (in transit and not the sellers fault) when it arrived and there was an issue with the email. However I was able... See more

Rated 5 out of 5 stars

Best of the best hydroponics shop. They have never ever let me down on deliveries or the service. Their customer service team is second to none. Well knowledgeable team is happy to help you at any ti... See more

Company replied

Rated 5 out of 5 stars

I'm very pleased with the pots; had quite a bit of searching to do to get the dimensions I wanted/needed for square pots. I wanted the plants I had bought to be individually potted and placed on their... See more

Company replied

Company details

  1. Hydroponics Equipment Supplier
  2. Garden
  3. Hobby Store

Written by the company

Longest established grow shop in Peterborough. First opened in 2008 now extended into a large shop and two warehouses, including a collection point. Fully stocked with the biggest brands and the best prices. Privacy is guaranteed online and in-store! Posted items are also discreet in plain boxes and packaging with fragile tape.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(101)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another great purchase :-)

This was a gift for my plant mad daughter she loved it :-)

26 April 2024
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

We are glad you are happy with your order; thank you for your business and for taking the time to review

Rated 5 out of 5 stars

Great customer service

Great customer service. Responded to my query in good time, quick despatch and product quality was excellent. Highly recommend.

27 April 2024
Unprompted review
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for your order and for taking the time to review

Rated 5 out of 5 stars

pH pen Blue

Reliable and accurate reading the best pH pen I have ever bought. Good shop.

25 April 2024
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for your order and for taking the time to review

Rated 5 out of 5 stars

Quick

Sorry just realised put on for different order I received this one fast good service

26 April 2024
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Hi Aaron, thanks for correcting this. Have a good bank holiday weekend.

TGS

Rated 5 out of 5 stars

Superb service

Superb service, great prices and swift delidelivery, what more could you want.

24 April 2024
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for taking the time to give us a review and thank you for your business

Rated 5 out of 5 stars

Great customer service and value products

The products I ordered were really good value and I appreciated the quick and efficient response I received to a query I had about my purchase.

19 March 2024
Unprompted review
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for taking the time to review; we are pleased you are happy with your purchase and service from us.

Rated 5 out of 5 stars

5 Star service very pleased.

Really pleased with the service they supplied 5 star, exactly the items I ordered in excellent condition very well packaged will be buying from again very pleased. Many thanks

2 April 2024
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for your order and for taking the time to review

Rated 5 out of 5 stars

Shop not doing their shizzle

I had trouble buying with shop for the 2nd time, until the most beautiful person alive, she's called lisa/liza, n she sorted it all out, even though, she was orf with her significant other, to Malta, she was an angel 😇 💙 ❤️

25 March 2024
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for your kind review John and thank you for your order, we hope to do business with you again :)

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Solid company. Good comunication

2 April 2024
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for your order and for taking the time to review

Rated 5 out of 5 stars

Very easy to order

Very easy to order, super quick delivery

25 March 2024
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for your order and for taking the time to review

Rated 5 out of 5 stars

Great experience

My first time ordering from The Grow Superstore (flexible plant tray), they had the best price I could find online and the plant tray arrived within a couple of days from ordering. Well packaged and just as described. Very happy!

19 March 2024
Unprompted review
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for your business and for taking the time to review. We are pleased you are happy with your order.

Rated 5 out of 5 stars

Brilliant

Well packaged, good delivery time, items exactly as pictured.

29 February 2024
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for your business and for taking the time to review it. We are glad you were happy with your experience.

Rated 5 out of 5 stars

Excellent

Excellent! Quick delivery, reasonably priced.

26 February 2024
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for your business and for taking the time to review

Rated 5 out of 5 stars

Great value!

Great value!

27 February 2024
The Grow Superstore Ltd logo

Reply from The Grow Superstore Ltd

Thank you for taking the time to review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look