The Green Cross Reviews 

111
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and helpfulness, making every interaction pleasant and informative. Many people highlight the exceptional customer service, noting that employees take the time to assist them without rushing, creating a welcoming atmosphere. Reviewers also appreciate the convenient location, often mentioning its proximity to public transit, and the overall positive vibe of the place. The service provided is frequently described as quick, easy, and authentic, contributing to a consistently good experience for consumers.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and... See more

Location

Consumers find the location to be positive, with many reviewers expressing their love for the place and... See more

User experience

Reviewers consistently express satisfaction with their user experience, highlighting the simple sign-up... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as amazing, great, and... See more

Service

Clients share positive opinions on service, consistently highlighting the great and excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Take it from a local SF native and life long cannabis advocate this place is the best place for all your cannabis needs. The staff and service and atmosphere is just absolutely amazing. The high qua... See more

Rated 5 out of 5 stars

I’ve been to a lot of dispensaries around San Francisco over the years, and The Green Cross still stands out in a way that’s hard to explain unless you’ve been there. First off, the staff a... See more

Rated 5 out of 5 stars

great service by shawn , very friendly and very helpful! made my first time here very comfortable, definitely will be coming back !

Company replied

Rated 5 out of 5 stars

Great experience, good deals for good quality. They are very helpful, will be comming back here again!

Company replied


Company details

  1. Cannabis store

Written by the company

The Green Cross is located at 4218 Mission Street in the Excelsior District of San Francisco, and we welcome you to stop by at your convenience! Our hours of operation are 8:30 AM to 9 PM Monday through Saturday. Our staff is professional, friendly, and able to advise our members on the wide-range of cannabis products we provide, including: Cannabis, Pre-Rolls, Edibles, Concentrates, Tinctures, Pipes, Vaporizers, Topicals, and much, much more. Serving San Francisco is our specialty, but our passion is our members


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(111)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super friendly and quick!

18 March 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Miranda! We’re so glad you had a friendly and quick experience with us.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Amazing staff

Amazing staff! Very knowledgeable and patient. They answered all of my questions ( which were a lot) and made some great recommendations. I will return.

13 March 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Nicole! We’re so glad our team took the time to answer all your questions and help guide you with great recommendations — that’s exactly the experience we aim to provide.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

I love the Green Cross in San…

I love the Green Cross in San Francisco! The staff seems like they’re a great family, which makes the atmosphere so welcoming. I also love being greeted by the cuteness of Romeo, he always brightens my visit. The selection of products is excellent, and one of my personal favorites is the Jeters, the crystal-infused ones they’re truly amazing. The prices here are very reasonable, and the quality is consistently top-notch. Kevin and his team have created a professional and friendly environment that keeps me coming back. I will definitely continue to visit this location often!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

A San Francisco Original That Still Gets It Right

I’ve been to a lot of dispensaries around San Francisco over the years, and The Green Cross still stands out in a way that’s hard to explain unless you’ve been there.

First off, the staff actually takes the time to talk with you. They don’t rush you or make you feel like you’re just another transaction. Everyone I’ve interacted with has been friendly, knowledgeable, and genuinely helpful when it comes to figuring out what might work best for you.

The place itself has a really welcoming vibe too. It feels more like a neighborhood spot than a big commercial operation, which I personally appreciate. You can tell they’ve been part of the community for a long time and care about the people coming through the door.

The product selection is solid and they seem to put thought into what they carry. I’ve found some great things there that I don’t always see everywhere else.

Overall it’s just a consistently good experience. In a city with a lot of options, it’s nice to have a place that still feels authentic and community-focused.

Definitely worth checking out if you’re in San Francisco.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Top notch dispensary!

The Green Cross is my dispensary of choice. I get off the 280 freeway on my way home and in no time can purchase the best flower that's out there. Keep up the good work!

6 April 2024
Unprompted review
Rated 5 out of 5 stars

Nice impression

Love the selection, ranging from flowers and edibles with everything else you’ll need. This place also has a parking lot across the street. Nice customer service with lovely dressed greeters.

3 April 2024
Unprompted review
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