The Green Cross Reviews 

111
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and helpfulness, making every interaction pleasant and informative. Many people highlight the exceptional customer service, noting that employees take the time to assist them without rushing, creating a welcoming atmosphere. Reviewers also appreciate the convenient location, often mentioning its proximity to public transit, and the overall positive vibe of the place. The service provided is frequently described as quick, easy, and authentic, contributing to a consistently good experience for consumers.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and... See more

Location

Consumers find the location to be positive, with many reviewers expressing their love for the place and... See more

User experience

Reviewers consistently express satisfaction with their user experience, highlighting the simple sign-up... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as amazing, great, and... See more

Service

Clients share positive opinions on service, consistently highlighting the great and excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Take it from a local SF native and life long cannabis advocate this place is the best place for all your cannabis needs. The staff and service and atmosphere is just absolutely amazing. The high qua... See more

Rated 5 out of 5 stars

I’ve been to a lot of dispensaries around San Francisco over the years, and The Green Cross still stands out in a way that’s hard to explain unless you’ve been there. First off, the staff a... See more

Rated 5 out of 5 stars

great service by shawn , very friendly and very helpful! made my first time here very comfortable, definitely will be coming back !

Company replied

Rated 5 out of 5 stars

Great experience, good deals for good quality. They are very helpful, will be comming back here again!

Company replied


Company details

  1. Cannabis store

Written by the company

The Green Cross is located at 4218 Mission Street in the Excelsior District of San Francisco, and we welcome you to stop by at your convenience! Our hours of operation are 8:30 AM to 9 PM Monday through Saturday. Our staff is professional, friendly, and able to advise our members on the wide-range of cannabis products we provide, including: Cannabis, Pre-Rolls, Edibles, Concentrates, Tinctures, Pipes, Vaporizers, Topicals, and much, much more. Serving San Francisco is our specialty, but our passion is our members


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(111)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They looked out for me❤️

5 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the kind words, Morgan! ❤️ We’re so glad our team was able to take care of you.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Steve was sooo great

Steve was sooo great! Very accommodating. Thank you for all your help Steve! Will definitely recommend. Looks like I found my new home for that 🔥🔥🔥🔥

5 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the amazing review, Samson! We’re so glad Steve took great care of you and made your experience a memorable one — we’ll be sure to pass along your kind words to him.

Hearing that we’re your new go-to spot means a lot to us. We truly appreciate the recommendation and your support, and we look forward to welcoming you back to The Green Cross soon! 🔥

Rated 5 out of 5 stars

Very friendly & helpful staff

Very friendly & helpful staff. Thank you so much Green Cross!

5 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the kind review, Luis! We’re so glad you had a positive experience with our friendly and helpful team.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Steve was awesome

Steve was awesome - I couldn't recommend more!!

4 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Matt! We’re so glad Steve made such a strong impression — we’ll be sure to pass along your kind words to him.

We truly appreciate the recommendation and your support, and we look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, warm customer service

1 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Silas! We’re so glad you had a fantastic experience and felt the warmth of our customer service.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

It was great and smooth

It was great and smooth. Steve was great and very knowledgeable.

1 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Jhonny! We’re so glad your experience was smooth and that Steve was able to help with his knowledge. We’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Amazing people and great selection

Amazing people and great selection

1 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Saeid! We’re so glad you enjoyed our team and the selection.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Good nice clean place

Good nice clean place

30 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Charlie! We’re so glad you enjoyed the clean, welcoming space.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Fantastic

From their staff to product selection, everything was fantastic!

28 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the fantastic review, Erick! We’re so glad you enjoyed both our team and the product selection.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

This was my first time shopping here

This was my first time shopping here, and I left as a happy customer. Steve was awesome!! I’ll definitely be back.

29 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Davasha! We’re so glad your first visit was such a positive experience and that you left happy. Steve will be happy to hear your kind words — we’ll be sure to pass them along.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Steve made my visit so much more fun…

Steve made my visit so much more fun than I could have thought! He was so sweet and easy to work with and helped me make the right choice! 10/10

28 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the amazing review, Nailea! We’re so glad Steve made your visit fun and helped you find the right fit. We’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon! 10/10

Rated 5 out of 5 stars

They were super helpful

They were super helpful! 10/10

27 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Heather! We’re so glad our team was able to help and make it a 10/10 experience.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Love this place their deals and Steve…

Love this place their deals and Steve is great sometimes I will come just to see him lol

27 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the awesome review, Mariesha! We’re so glad you’re enjoying the deals and that Steve makes your visits even better — we’ll definitely pass along the love to him.

We truly appreciate your support and always look forward to seeing you at The Green Cross!

Rated 5 out of 5 stars

San Francisco Native who moved to…

San Francisco Native who moved to Oregon 2 years ago. Every time I am back in San Francisco The Green Cross is a one of my essential stops. Steve and the rest of the GC staff always make my experience feel welcomed and I appreciate all the knowledge, care and genuine conversations over the years. The Green Cross was my go to spot when I lived in Bay Area and high recommend this be the spot for anyone looking for a safe, reliable, consistency and for the best products and knowledge staff who have compassion and enthusiasm. Thank you for taking care of me on birthday yesterday too!

24 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you so much for this incredible and thoughtful review, Matthew! It truly means a lot to us that you continue to make The Green Cross one of your essential stops whenever you’re back in San Francisco.

We’re especially glad Steve and the rest of the team have consistently made you feel welcomed and taken care of over the years. Building those genuine connections and providing knowledgeable, compassionate service is exactly what we strive for.

And we’re honored you chose to spend part of your birthday with us — we’re so glad we could help make it special.

We truly appreciate your continued support and recommendation, and we can’t wait to welcome you back the next time you’re in town!

Rated 5 out of 5 stars

Excellent service and diverse products

Excellent service and a diverse ranger of products. I went in on a Friday afternoon for a pre roll. They had multiple to choose from, ranging from regular pre rolls to highly potent, infused options. The storefront was organized and clean, which I appreciate. Shout-out to my bud tender, Will, who was patient as I took my time checking out all products. I will be returning to this neighborhood gem!

24 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the thoughtful and detailed review, RJ! We’re so glad you enjoyed the selection, especially the range of pre-roll options, and that the clean, organized space made your visit even better.

Will will be happy to hear your kind words — we’ll be sure to pass along the shoutout. His patience and attention to detail really make a difference.

We truly appreciate your support and are honored to be your neighborhood gem. Looking forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

super helpful and very friendly

super helpful and very friendly, would recommend to others

24 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Danny! We’re so glad you found our team helpful and friendly.

We truly appreciate the recommendation and your support, and we look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Amazing and helpful wonderful staff

Amazing and helpful wonderful staff

24 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Laura! We’re so glad you had a great experience with our team.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Awesome experience

Steve was so awesome. Best budtender. Loved being able to buy product with him helping us. Left with a smile on my face.

24 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the amazing review, Ny! We’re so glad Steve made your experience such a great one and helped you find exactly what you needed. We’ll be sure to pass along your kind words to him.

It means a lot to hear you left with a smile. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Great experience

Great experience. Very helpful and attentive.

23 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Amar! We’re so glad you had a positive experience and found our team helpful and attentive.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, I would comeback foreshore.

23 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the fantastic review, Kierra! We’re so glad you found our team knowledgeable — that’s exactly what we strive for.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look