The Good The Bad & The Robots Reviews 

526
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members consistently go above and beyond to ensure complete customer satisfaction. Reviewers consistently mention the wonderful communication and high transparency maintained throughout the entire purchasing process. However, some people mentioned that finding and securing sold-out or rare collectibles was surprisingly straightforward with helpful personal assistance. Consumers are also extremely pleased with the fantastic prices, prompt dispatch, and secure packaging that completely protects items during transit. Buyers appreciate the reliable delivery service, stating that orders arrive quickly and safely at their preferred locations.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the trustworthy, knowledgeable, and... See more

Product

Reviewers mention positive feedback about products, highlighting great purchases and awesome selections of... See more

Staff

Clients share positive opinions on staff, frequently describing the management as professional. Reviewers... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and superfast shipping times.... See more

Price

Customers had positive experiences with price, frequently highlighting competitive and terrific deals.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices!...thought id missed the item , they had a few in stock without overinflated price, as had been released a while paid using their pay in 3 option and was really surprised when it turned... See more

Rated 5 out of 5 stars

Words can't convey the professionalism they offer, great communication and service is bang on. Price of items are very competitive, one word of advice is if you see what you want pre-order it, once it... See more

Rated 5 out of 5 stars

The best service and prices within the U.K. for 1/6 collectibles. Been using TGTBATR for many years now. Never had a single issue, packages are bomb proof so nothing gets damaged in delivery. Would 10... See more

Rated 5 out of 5 stars

First time buying from GBR after deciding to take the plunge and get into Star Wars Hot Toys. Thought this company would be too good to be true with some truly excellent prices and fast shipping, but... See more


Company details

  1. Figurine Shop
  2. Collectibles Store

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Contact info

5.0

Excellent

TrustScore 5 out of 5

526 reviews

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5.0

All reviews

(526)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The elite figure provider

A superb provider of all things associated with collectible figures, be it hot toys, sideshow or other third party manufacturers. The customer service is excellent and the quality of delivery service including the protection of the shipment is second to none. An absolute must for your figure needs!

21 October 2024
Rated 5 out of 5 stars

Always spot on

Always spot on,
great company.
great communication, extremely helpful and polite.
Really well packaged. Good price couldn't ask for more
10/10

13 October 2024
Rated 5 out of 5 stars

Fantastic seller!

I've been doing business with Lee for over a decade and have never had a problem. Items are always well priced, very well packed and if any issues come up Lee's happy to help out. If you're intrested in the products he sells there isn't a better place in the UK to go!

6 October 2024
Rated 5 out of 5 stars

Recommended company

Item perfect and the service is top draw.
Can't recommend The Good the Bad and the Robots high enough. They been around for many years and always have the best customer service

26 September 2024
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. Owner of business is very accommodating, posting my item out on a specific day to avoid a problem with delivery due to my absence at home. Item arrived in fantastic packaging, condition as new. Wouldn't hesitate to use again, thank you!

4 August 2024

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