Great prices!...thought id missed the item , they had a few in stock without overinflated price, as had been released a while paid using their pay in 3 option and was really surprised when it turned... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Hello!
Contact info
United Kingdom
- goodbadrobots@icloud.com
- thegoodthebadandtherobots.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Impressed
Having visited the site previously having been given excellent word of mouth advice...I have never ordered from Lee before. The world of Hot Toys etc was new to me, but with my sons birthday coming up and a wish list in hand, I reached out to Lee late one evening asking if there were any Supermen still in stock and simply waited till the next morning, but no he got back to me straight away, despite being nearly the early hours of the morning. A few friendly back and forths via email, warm and engaging, I was ordering from the site the next morning. Easy, hassle free, great follow up email at a fantastic non inflated price. The figure was in my house two days later. This is what customer service should be like. Will definitely be ordering from the site again.
Lee is a legend!
Service from Lee is always fantastic - always well packaged and sent quickly. Great communication. Best seller in UK for import collectables.
Great!
Ordering from Lee at TGTB&TR is always a pleasure. Friendly, always ready to respond to queries on Facebook and always ensures a great purchasing experience
Company customer service and quality is amazing
From ordering to delivery, everything has been exceptional from Lee. Even when quality issues arose before Christmas, items were quickly shipped back to HK and returned in good time on the back of his hard work. Now my go to company for hot toys/ In-art.
Courteous and reliable.
Dealing with Lee is a joy - questions answered promptly/politely, items always well packaged and his prices are terrific. Thanks as always.
Great company!
Great company! They are the best Hot Toys provider in the UK. Far cheaper than Forbidden Planet. Really pleased with the purchase.
Reliable
Reliable, 100% trustworthy and the customer service is outstanding.
The guy who runs the company is a proper nice bloke too.
Top notch service
Super fast delivery and very well packaged. GBR have got themselves a new long term customer.
The best in the UK
Words can't convey the professionalism they offer, great communication and service is bang on. Price of items are very competitive, one word of advice is if you see what you want pre-order it, once it's gone, it's gone. The owner has hooked me up after an item is sold out which makes the experience even better.
Excellent seller with great service…
Excellent seller with great service and communication when I sent a query to them. Well packaged and a pleasure to deal with. A+++++
Fantastic service
Fantastic service, communications and transparency. Owner has real integrity and clearly loves the products he sells. Highly recommend.
I have been using TGTBTR for at least 3…
I have been using TGTBTR for at least 3 years now with many orders and have always been very happy with the service I have received-my figures have always arrived extremely well protected and earlier than a lot of other companies would. They have always communicated well and I have found them to have excellent customer service in the event that I have had an issue with a figure and have needed a part replaced. I would highly recommend them.
I had a very good experience with the…
I had a very good experience with the seller. Good communication and arrived earlier than expected.
Lee always takes care of the details
Lee always takes care of the details. Great communication. Always takes care of you like a Family member. There is no better collectible figure seller in the UK. End of.
First rate
Easy to order, great communication, delivered on time and packed well - first rate.
Excellent service as always from Lee…
Excellent service as always from Lee and the team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








