I can’t express enough how amazing Emerald has been in helping me cancel my subscription! From start to finish, their customer service was not only super fast but also incredibly reliable. I was worri... See more
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See what reviewers are saying
Please forgive me but I can't leave a proper review because I don't remember buying anything through your company. I received all the emails you sent but I didn't reply because I was trying to find... See more
No problem with recognised transfers and worries Young man dealt with this so quickly Without augmentation Wish all people could be like this smooth query with no disappointment Thank you 🤩... See more
Automatic membership should not be made, need more confirmation..do not do automatic members when not yet created login user and password, because it will look like scam or phishing link..
4.2
Great
216 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A quick response and a resolution was…
A quick response and a resolution was made
21 May 2026
Unprompted review
Great experience and trustpilot kevin…
Great experience and trustpilot kevin solve my problem
19 June 2025
Unprompted review
Resolution team are the A team
You resolved my problem speedily and integrity
23 January 2026
Unprompted review
Thank you the Escalation Team for your…
Thank you the Escalation Team for your assistance in this matter
21 January 2026
Unprompted review
I had to wait a while but am perfectly…
I had to wait a while but am perfectly happy with outcome well done all involved. Thanks Joe. Thegardenvip...
28 November 2025
Unprompted review
I am satisfied from support team. To get there support and help against my problem
By getting quick response from support team
The company policy is good.
6 September 2025
Unprompted review
Everything was perfect !
1 September 2025
Unprompted review
Automatic membership should not be…
Automatic membership should not be made, need more confirmation..do not do automatic members when not yet created login user and password, because it will look like scam or phishing link..
26 August 2025
Unprompted review
I love their customer service every…
I love their customer service every email gets responded in time
I have written emails and got assisted which is really interesting as a client. Thanks a lot for the effort made.
23 August 2025
Unprompted review
Scam
What kind of scam is this? I haven't gotten any confirmation email of my order, my money is gone but no information about order available anywhere.Either cancel my order and refund the amount or you can keep the money and get me my parcel box. Otherwise I would report the website and register a complaint.
17 August 2025
Unprompted review
Good experience
Good experience
And your team give me good response !
Thankyou for given me my payment!
And other request plz remove my card details from your website
28 July 2025
Unprompted review
Eric was helpful
17 July 2025
Unprompted review
Everything is good
8 July 2025
Unprompted review
my experience is great company doing…
my experience is great company doing great work
27 June 2025
Unprompted review
Please give me my money back.
1 July 2025
Unprompted review
Quick response
I sent an email to cancel my membership and within a minute, I received a favourable response from the Escalation Team Management. That was really good
18 June 2025
Unprompted review
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