TheFitVille Reviews 

17,802
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Amazing shoes, amazing company! I accidently ordered a pair of running shoes slightly too small, which turned out to be a small blessing in disguise. While I wouldnt want to run in them in the too sma... See more

Company replied

Rated 2 out of 5 stars

Shoes arrived quickly but didn’t fit properly and ordered more than one size to try. Was offered to keep the shoes for discounted amount instead of being refunded. Am still waiting for my refund aft... See more

Company replied

Rated 4 out of 5 stars

After my first purchase being not soo good( quality of product was terrible) I decided to give it another go and I am so glad I did. I've now purchased another 4 pairs all of which I'm delighted w... See more

Company replied

Rated 5 out of 5 stars

This is the 2nd time I have ordered shoes from this company. The 1st time everything went perfectly! The shoes are perfect and very comfortable! The 2nd time unfortunately there was an issue with the... See more

Company replied

Company details

  1. Orthopedic Shoe Store
  2. Shoe Store
  3. Footwear Wholesaler

About TheFitVille

Written by the company

FitVille: Your Path to Pain-Free Living

 
FitVille is an ergonomic footwear company with a mission to enhance footwear experience. FitVille was inspired by the founder's passion for running when he found how hard it was to find the best-fitting shoes on the market. And with that spirit of inquiry and innovation, the FitVille journey began.
 
At FitVille, we believe in the power of a good pair of footwear to change life and the right to live pain-free. Shoes are bridges that empower us to reach our goals. FitVille envisions helping everyone enjoy a healthy lifestyle while adhering to three core concepts: Therapeutic, Comfort, and Support Technology.
 
Discover the FitVille difference. Visit our website today and step into a world of comfort and well-being.
 
 

Why Choose FitVille?

Written by the company

Podiatrist-recommended comfort keeps 300,000+ feet happy
At FitVille, we understand that foot pain can hold you back from living an active life. That's why we design footwear with you in mind!
Multiple Width Options:
We offer a wide range of widths to ensure a perfect, comfortable fit for every foot. No more squeezing into narrow shoes!
Comfort Technology:
Our shoes are packed with innovative comfort features, like our PropelCore™ sole technology [link to FitVille website about technology], which provides superior cushioning and arch support.
Wide-Fitting Expertise:
For those with wider feet or foot pain, FitVille is a trusted name. Our roomy toe boxes and supportive designs help alleviate pain and keep you moving comfortably.
Join the FitVille Family!
We're passionate about creating footwear that helps people with all types of feet experience the joy of movement. See what our happy customers are saying and discover the FitVille difference today!

Contact info

3.9

Great

TrustScore 4 out of 5

18K reviews

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Replied to 99% of negative reviews

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3.9

All reviews

(17,802)

5,824 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a problem with website when…

Had a problem with website when ordering, wrong size came out of nowhere, while it was being processed. Wrong size the shoes would be worthless to me, Fitville came to the rescue, got the right size ordered and that's what I received. Good company.

3 July 2026
TheFitVille logo

Reply from TheFitVille

Thank you so much for sharing your experience with us!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Didn't have what I wanted at Amazon

Didn't have what I wanted at Amazon, so decided to order at the FitVille.com. Although it did take time to get here the sneakers were great. The fit was perfect and the price was great.

4 July 2026
TheFitVille logo

Reply from TheFitVille

Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

When I ordered my shoes

When I ordered my shoes, a few hours later,l realized the color ordered was wrong, I emailed them about it and intercepted the package and changed the contents to the color I wanted.

21 July 2026
Unprompted review
TheFitVille logo

Reply from TheFitVille

That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

I've ordered three sets of shoe's from…

I've ordered three sets of shoe's from FitVille. One had a defect that showed up a few weeks after I recieved it. I contacted their customer service and they quickly sent me another pair.

20 July 2026
Unprompted review
TheFitVille logo

Reply from TheFitVille

Thank you so much for sharing your experience with us!
Welcome to look around at FitVille any time, have a blessed day!

Rated 1 out of 5 stars

Very misleading when you order from a…

Very misleading when you order from a company who claim to have warehousing in the UK, but the tracking shows its actually coming from China. Ordered on 17th July, 21st today and still haven't left China yet ... I have now emailed Fitville to ask them to cancel my order and refund me immediately, as I am not prepared to pay return postage to China if these shoes do not fit me. Be aware if you are ordering in UK, this company is not all it claims to be ...

21 July 2026
Unprompted review
TheFitVille logo

Reply from TheFitVille

Hello Leanne,

We're sorry for the experience.

Shipping normally takes 5-15 days, depending on warehouse availability.

We have warehouses in the US, Hong Kong, Germany, and the UK. Depending on the stock, about 50% of the shoes can be sent locally.
If the shoes don't fit perfectly, you can return them to the local warehouse, which is in Enderby.

If you still need help, please email us at: contact@thefitville.com.

Rated 5 out of 5 stars

I have had problems finding comfortable…

I have had problems finding comfortable shoes and usually takes a while to break them in. First time of wearing my fitville shoes they were ultra comfortable.

21 July 2026
Unprompted review
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Reply from TheFitVille

We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

It was a great experience because I…

It was a great experience because I ordered entirely the wrong boot and The FitVilleUK cancelled the order and refunded my money quickly and with minimal organising. A huge relief thank you.

21 July 2026
Unprompted review
TheFitVille logo

Reply from TheFitVille

Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

I forgot to add the 25% first order…

I forgot to add the 25% first order discount. Sent them an email and they have sent me a refund to cover the 25%, absolutely great Quick response within the day.

20 July 2026
Unprompted review
TheFitVille logo

Reply from TheFitVille

Thank you so much for sharing your experience with us!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Good shoes

The prices are fair, fast delivery, the sizes are as they say they are, they are comfortable and look nice!

4 July 2026
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Reply from TheFitVille

That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Excellent product that arrived when you…

Excellent product that arrived when you said it would. Great shipping notification. The shoes are perfect. They are well constructed and do exactly what they promised to do. I will buy again from you and tell others to go to your site.

20 June 2026
TheFitVille logo

Reply from TheFitVille

Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Customer service solves problems

The shoes i ordered did not fit like the previous 5 pairs I have ordered (same size and width). Customer service did a fantastic job of dealing with replacement shoes. They worked with me to properly measure my feet and email them the measurements. I will continue buying Fitville shoes as my go-to brand.

26 June 2026
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Reply from TheFitVille

Thank you so much for commenting, we are happy to assist!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Verry helpfull in getting me the…

Verry helpfull in getting me the correct size and stile

28 June 2026
TheFitVille logo

Reply from TheFitVille

Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!

Rated 1 out of 5 stars

Bad product

Bad product! Need refund …..please

2 July 2026
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Reply from TheFitVille

Hello William,
We are very sorry about your experience, and we are happy to assist you with the return/exchange.

Would you mind emailing us at contact@thefitville.com? We will look into this and offer some help from my end, thank you!

Looking forward to hearing from you soon, have a blessed day!

Rated 5 out of 5 stars

Happy Feet

Both pair of sneakers fit great and my feet feel wonderful. Most comfortable my feet have been in many years.

20 July 2026
TheFitVille logo

Reply from TheFitVille

That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Return concerns corrected

I initially had problems with my return.
After a couple of email exchanges with the company, the return issue was resolved and I received my full refund. However, one needs to be aware that the cost of shipping to return my item was $20.00
I had bought shoes from this company previously . My only issue came with the return.
The shoes and their product are of excellent quality.

22 June 2026
Unprompted review
TheFitVille logo

Reply from TheFitVille

Thank you so much for commenting!
Let us know if you need any help from FitVille at contact@thefitville.com.
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Excellent customer service with status…

Excellent customer service with status updates until delivery. The product was outstanding! Will buy again. Great shoee, great service and a great company! Highly recommend Fitville.

2 July 2026
TheFitVille logo

Reply from TheFitVille

Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!

Rated 1 out of 5 stars

I bought shoes on 6/30/26 and hav not…

I bought shoes on 6/30/26 and hav not received any notification on shipping date. They sent tracking # but when entered into search it doesn’t come up?
Please let me no when shoes will be shipped order #17339
Thank you
Rodman Pearson

24 June 2026
TheFitVille logo

Reply from TheFitVille

Hello Rodman,
We are very sorry about your experience!
Could you please kindly confirm which order you have not received?
We've checked that your order #381039 has been delivered on Jun. 25
Would you mind emailing us at contact@thefitville.com? We will look into this and offer some help from my end, thank you!
Looking forward to hearing from you soon, have a blessed day!

Rated 5 out of 5 stars

Shoes fit perfectly

Shoes fit perfectly. Room in the toe area is perfect. Comfortable all around.

3 July 2026
TheFitVille logo

Reply from TheFitVille

That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Only Shoes That Work For Me

I'm diabetic with a missing left big toe. I also have gigantic, heavily mutated caveman feet at size 13 6E.

Fitville is the only company that makes shoes that don't hurt me. I bought 3 pairs.

3 July 2026
TheFitVille logo

Reply from TheFitVille

Thank you so much for sharing your experience with us!
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!

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