Customer service officer Warren was absolutely brilliant. I threw loads of questions at him . He dealt with them patiently and effectively. Hence I have signed up to do a FA course with intention l... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.
The Fitness Group Education
Written by the company

- The Fitness Group is the UK’s Leading Fitness Education Training Provider
- With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.
Contact info
United Kingdom
- 03301758209
- info@thefitnessgrp.co.uk
- thefitnessgrp.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ricky helped me a lot when wanting to…
Ricky helped me a lot when wanting to change course practical dates and responds fast making the service really good. It makes things easier when you have someone guiding you thats why im continuing with this course
Great range of courses and great…
Great range of courses and great flexibility to suit individual learners’ needs. Great accredition, course structure and learning modes. Flexible payments options and outstanding customer service, I would definitely highly recommend The Fitness Group to anyone who is looking to develop and enhance their fitness career. The advice and service I received from Rosie today was invaluable. Thank you very much
Ricky is great at Student support
Ricky is great at Student support. He always responds to emails and is efficient at completing requests.
Great support from Danny.
I signed up for fitness trainer Level 2 and PT level 3, and opted for the online training. I was pretty nervous starting the course, not sure how it would work.
My assigned trainer was (is) Danny (Daniel), we had out first call where i could ask loads of questions. He was always on hand to help when I need support and guided me through Level 2 which ai completed recently. Onwardst9 Level 3!!!
Great course
Great course, really informative. Ally is super knowledgable.
Allie is super knowledgeable and shared…
Allie is super knowledgeable and shared a lot of her wisdom with us during our stage 1 workshop. I now feel very comfortable pulling together my class plan for my exam in a couple of weeks.
Evan is such an amazing instructor
Evan is such an amazing instructor, very knowledgeable and brilliant at his job. I can't recommend him enough.
Jaz was really helpful and attentive
Jaz was really helpful and attentive
Very happy with the service and product.
Thank you
Jodie lead our First Aid course, great experience and very knowledgeable.
Jodie lead our First Aid course today, she explained everything very simply, answered any questions the group had and made the course very enjoyable. I would recommend taking up this course with the fitness group, it had very knowable instructors and was easy to follow.
Jodie was a brilliant first aid…
Jodie was a brilliant first aid instructor. The course was really informative and she made all the information accessible! 100% would recommend!
The course was great
The course was great, very useful content delivered in a way that was easy to understand and retain. Great mix of theory and practical. Jodie was lovely. Really enjoyed the training and feel more at ease now, knowing that I’m prepared for a situation where I’ll need to administer first aid.
Excellent course
I had a really positive experience with The Fitness Group. The Level 2 Gym Instructing course was well organised and gave me a great balance of theory and practical experience.
A special mention to Alasdair, who was always supportive, approachable and happy to help whenever I needed guidance. His feedback throughout the course really helped me improve and feel more confident in my practical sessions.
I’m really happy to have passed the course and would definitely recommend The Fitness Group to anyone looking to start a career in the fitness industry.
Registered my interest and had a call…
Registered my interest and had a call with Jaz who was incredibly helpful and knowledgeable! Answered all my questions and made me super excited about my decision! Additionally Mel from learner support team has been a great help with some issues I’ve had regarding dates I can attend and has made it super easy!
Jodie is a fantastic tutor
Jodie is a fantastic tutor! So active and animated whilst explaining clearly, answering questions with so much patience and knowledge. Whilst also doing so much behind the scenes!
Amazing learning experience!!
JODIE BASICALLY RUN THE COMPANY!!!
JODIE BASICALLY RUN THE COMPANY!!!
She is the head education and yet teaching us while growing small humans. so happy to have her as our instructor, very high of energy and so bubbly, so much experience that she always share.
Thank you so much for everything!!
Jodie is amazing
Jodie is amazing, she delivered great sessions and was really helpful. Really welcoming and makes a comfortable environment to work and learn in.She deserves a raise!!!
Just completed level 2 gym in…
Just completed level 2 gym in Birmingham with Danny brilliant service very knowledgeable tutor made the course easy to understand and enjoyable amazing tutor
This is a best Fitness course
As of now my experience with this course has been great. I’m able to understand the lesson clearly, and I’m really happy with how the course is structured. I’m very grateful for Jonathan for helping and assisting me throughout the course.
I completed the Level 4 Nutrition… my tutor, Mark Fox
I completed the Level 4 Nutrition qualifications with The Fitness Group and
the support from my tutor, Mark Fox, was the standout part. The feedback on
each assignment was detailed and specific — not generic comments, but clear
guidance on exactly where to add depth to meet the Level 4 standard. That made
the difference between guessing and knowing what was expected. Mark was also
easy to talk to and quick to clear things up when I wasn't sure. Would
recommend.
Fast service
I was very slow in getting my qualification complete. I submitted my LAP but There was a bit if a delay with my Pre/Post Natal Assessment- I’m
Assuming summer holidays. I flagged this with support and this was chased up immediately. Due to other qualification deadlines they are fast tracking through the IV process so I can combine the quals as needed. Quick service and solution once contacted
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
