The CPAP Store logo
Visit website

The CPAP Store Reviews 

241
•
TrustScore 5 out of 5

4.9

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent pricing, often finding products significantly cheaper than local alternatives, which allows them to purchase necessary items without overspending. Many people highlight the quality of the products, noting that they receive authentic, brand-name items that meet their expectations. The ordering process is frequently described as easy and efficient, with many reviewers appreciating the quick processing and prompt shipping of their purchases. Reviewers are particularly impressed with the fast delivery service, often receiving their orders within a few days, even to remote locations. The overall service experience is consistently rated as exceptional, with customers appreciating the helpful communication and professional approach. However, some customers also noted occasional issues with delivery, such as items being misplaced by the shipping carrier, though these instances appear to be resolved.

What people talk about most

Price

Reviewers mention positive feedback about price, with many customers reporting better overall pricing... See more

Product

Customers had positive experiences with product, often highlighting the excellent quality and authenticity of... See more

Order

People report positive experiences with order, highlighting the ease and speed of the ordering process and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My recent purchase from The CPAP Store was one of the best online shopping experiences ever. Their CPAP prices are way below that of our local clinics and their telephone assistance was quick and eff... See more

Rated 5 out of 5 stars

The CPAP Store has been fantastic! Debra was knowledgeable and patient in answering all my questions, making sure I found the right equipment. Excellent customer service, amazing prices (make sure y... See more

Rated 5 out of 5 stars

We ordered a part for my wife’s oxygen concentrator explaining we needed it in a hurry. The staff let us know when it was shipped and when we could expect it. Unfortunately, something happened with... See more

Rated 5 out of 5 stars

I recently purchased an AirMini and AirSense 11 bundle from The CPAP Store and could not be happier. Their prices were the best I found anywhere and there were no surprise charges at checkout. Deb... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(241)

230 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

price was much better

The price was much better than what I have been enduring. The service was very fast and complete I will be using The CPAP Store again for my supplies.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Order of cpap

Easy ordering. Great pricing and fast shipping by Canada post

Thank you for an outlet company that gives a better and less costly for cpap.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

I needed a new C Pap mask

I needed a new C Pap mask, and as we all know, they are VERY pricey! I found one here, for probably as much as $50 less than everywhere else, plus I was able to buy some C Pap wipes, and soap and that put me at the $150 or more needed for free shipping, and I needed all these things anyway, and they were very reasonable priced! I am so impressed!! So easy, too, filled out the form, paid, and shipped to me all neatly packed and received !!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

ResMed AirSense 10 at The CPAP Store

After 10 years, I finally decided it was time to replace my ResMed AirSense 10 Elite. Shopping online, I realized that The CPAP Store offered a ResMed AirSense 10 with AutoSet and ClimateLineAir hose at less than 50% the price my local clinic quoted. My order was placed easily online with The CPAP Store and it arrived correctly and quickly, and the new machine is fantastic. This is the second time I have shopped at The CPAP Store, and both transactions were conducted in a highly satisfactory manner. They have made a lifelong customer of me.
Keith

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Quick and easy.

Even when I goofed on my details, they responded and remediated quickly

Evidently very customer-focused

29 January 2026
Unprompted review
Rated 5 out of 5 stars

I was looking for a micro CPAP set up…

I was looking for a micro CPAP set up and power system from remote wilderness trips. The store had exactly the right bundles I needed, everything shipped promptly. One item was missing from my shipment and staff corrected the problem immediately. Hassle free shopping! Thank you.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Website is very user friendly

Website is very user friendly. Selection and availability of stock is great. Items are shipped promptly. All the best brands are available. Have recommended this site to friends and family.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

We ordered a part for my wife’s oxygen…

We ordered a part for my wife’s oxygen concentrator explaining we needed it in a hurry. The staff let us know when it was shipped and when we could expect it. Unfortunately, something happened with Canada Post shipping and the part did not arrive. We tried to work with Canada Post to find it but to no avail. We contacted the CPAP store again and they sent another part out priority post at no extra cost and we received it the next day. Sincere thanks for your excellent customer service. We would not hesitate to order from you again.

21 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look