We had a stroll around Burton on Trent store, it was quiet but there was no pressure from sales staff until we enquired about a couple of things. Chantelle was informative, friendly and helpful. The... See more
Company replied
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We had a stroll around Burton on Trent store, it was quiet but there was no pressure from sales staff until we enquired about a couple of things. Chantelle was informative, friendly and helpful. The... See more
Company replied
Excellent service, very helpful staff helped advise on the correct product, fully installed yesterday with very friendly and professional fitters who went out their way to move furniture around witho... See more
Company replied
A fab carpet shop - the showroom was larger than we expected and had a good choice of carpets, it also had an ample selection of laminate flooring and vinyl too. The lady in the shop was friendly and... See more
Company replied
Elaine came to measure up our hall way , after receiving one quote from another firm she was able to price me the same vinyl for a hundred pound cheaper , do obviously I went with the carpet stop. El... See more
Company replied
1 Dover Court, DE13 0SP, Burton upon Trent, United Kingdom
No recent history of asking for reviews
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Replied to 50% of negative reviews
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I’ve used the Carpet Stop to fit out flooring throughout 3 of my properties now. More recently, my own home. They are always so accommodating, especially when I’m doing refurbs and always changing the dates!
They’re extremely well priced and the customer service in the office is second to none (which is rare these days). The fitters are also always polite, tidy and experienced. Always a great job done. Thanks again team!
A special shout out to Louise & Christie.

Reply from The Carpet Stop
Good selection at fair prices, excellent service and speedy reliable fitting. I would highly recommend.

Reply from The Carpet Stop
Job well done and didn't take very long either

Reply from The Carpet Stop
I've had all my previous carpets from the Carpet Stop and they have always been great affordable carpets. I visited again recently to purchase a stairs carpet and the lady that dealt with me (Elaine) was lovely. Very helpful and knowledgeable, pointing us in the right direction to a carpet within our budget. Highly recommend.

Reply from The Carpet Stop
What a great company,so helpful from start to finish, thank you ,we always come to you for carpets ,vinyl,laminate flooring we have had it all,the carpets fitters are amazing, thank you xx

Reply from The Carpet Stop
The second time I’ve used this store. Great service and knowledgeable staff who aren’t at all pushy. The fitters were good both times. And good prices… very fair.

Reply from The Carpet Stop
We have used Carpet Stop Derby on several occasions for carpet fitting on stairs and hallway, bedroom and living room. All workmanship was excellent performed quickly and efficiently. This in mind we used them again for a big LVT job. The main area was our old garage. Has you can imagine the floor was very uneven and had different damp readings to the kitchen where the flooring was going to carry on to.
Luckily we had Dom out to survey the job and although it was a very difficult job involving extensive floor levelling and damp membrane work, he was happy to give us a quote and take on the work. Dom and his mate Kye started the job, which was done over four days, Dom was brilliant, he told us everything that was going to be done and when and also how long it would take to dry each day, when we can walk through and, all we needed to know. Dom and Kye both worked extremely hard to get the work done on time. We are very happy with the finished job, because of the difficulty i wasnt expecting such a great looking result. A bit of a long review, but if you are having LVT use Dom, even if you have to wait a few days longer. I would also like to add what nice guys they both were and tgat Dom spoke very highly of Carpet Stop as a business. He is definitely sincere because he could work for any company he chooses. Thanks guys.

Reply from The Carpet Stop
We’re renovating our whole house and The Carpet Stop have done two houses for us over the years so we asked them to lay the laminate in our upstairs rooms.
Absolutely brilliant. Prompt. Careful. Cared about my house. Had a slight snafu but the guys resolved it and created an excellent customer experience.
Things don’t always to plan but it’s all about how you deal with the challenges and these guys nailed it. Will have them back to do our downstairs once renovations are complete.

Reply from The Carpet Stop
Went into shop at Bulwell Nottingham for a quote to fit carpets in all the rooms in a 2 bed flat. From the start I explained that this fitting was for a vulnerable person so needed extra help and patience. I was given all the time i needed, even when i couldn't decide and kept changing my mind. Guy came to measure up and I chose a day that would suit us. 2 guys arrived on time they worked right through, they helped move furniture and put it back. They cleaned up after them. Little fuss and an excellent job all round. Highly recommend.

Reply from The Carpet Stop
Excellent professional service would recommend to family and friends and I will definitely buy again, in fact I’m so pleased with my carpet and fitting I’ve booked another appointment for a further 2 rooms
Totally amazing from measuring up, quite, quality of carpet and fitting

Reply from The Carpet Stop
Called in shop today see about some vinyl flooring manager Jon was very helpful gave me all my options so made my choice and can not wait for delivery used thus store many times excellent service

Reply from The Carpet Stop
Good in the shop and very good carpet fitters.

Reply from The Carpet Stop
John and the team at Ilkeston were fantastic, easy purchase and the speed and quality of fitting couldn’t be bettered. Would recommend and will use again A+++

Reply from The Carpet Stop
Superb service delivered by this carpet retailer that was recommended to us; went the additional mile for us to help us carefully select an appropriate carpet that has now been laid. Needless to say, we are thrilled with the carpet and service from start to finish.

Reply from The Carpet Stop
Elaine came to measure up our hall way , after receiving one quote from another firm she was able to price me the same vinyl for a hundred pound cheaper , do obviously I went with the carpet stop. Elaine was friendly rang me to tell me she was on her way, explained everything about clearing the hallway, door strips could be reused so no need for new ones . So overall very friendly and quick service very happy all round .

Reply from The Carpet Stop
Excellent service. Very helpful when selecting carpet, during installation the fitters were very professional. I am very happy. Would definitely use again !

Reply from The Carpet Stop
I recently had another carpet supplied and fitted by The Carpet Stop and was delighted with the outcome.
I ordered online, received a helpful courtesy call to ensure I had all the measurements right and was super-pleased with the fast, efficient service.
I now want to treat myself to some luxury vinyl flooring and won't hesitate to use The Carpet Stop again. Thank you.

Reply from The Carpet Stop
Excellent service and value for money fitted one room within 10 days will be having the rest of upstairs done as soon as I finish decorating beautiful carpet fitted perfectly

Reply from The Carpet Stop
Very good service in shop. Chantelle very helpful with good advice. The fitting was done quickly & efficiently by pleasant men. We are very happy with result & will certainly use Carpet Stop again & would recommend the shop

Reply from The Carpet Stop
Delighted with the service from choosing/ordering to the excellent fitting service. I would highly recommend this company. AAA

Reply from The Carpet Stop
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