The Career Academy Reviews 

10,908
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 826 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and supportive staff and tutors, who provide clear guidance and constructive feedback. The user experience is frequently highlighted as positive, with many appreciating the easy enrollment process, well-structured content, and intuitive website navigation. Reviewers also value the flexibility to study at their own pace and the prompt response times for queries and assessment marking. The overall service is described as excellent, with many feeling supported and encouraged throughout their learning journey. However, some people mentioned occasional difficulties accessing texts or experiencing delays in communication after initial contact.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently praising the well-organized and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, supportiveness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Service

Users describe positive interactions with service, highlighting its efficiency, reliability, and supportive... See more

Response time

Consumers find response times to be positive, with many appreciating the prompt and efficient support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far loving the course that I'm doing. Every module I have completed and submitted has been marked promptly and feedback always constructive. Have also been contacted numerous times to make sure I... See more

Company replied

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied

Rated 5 out of 5 stars

This was my first completely online course and I was concerned that I would feel isolated and have no contact or feedback. The opposite was true - there was always someone to help and the regular enco... See more

Company replied

Rated 5 out of 5 stars

I recently completed this course and had a great experience. The content was easy to follow, well structured, and explained in a professional yet simple way. Even as someone new to accounting, I f... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(10,908)

780 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

really enjoying my learning and have great feedback and help options

Going into great detail of how and why disease happens is fascinating to me. knowledge is power and helps those who help animals. enjoying these courses a lot! can't wait to keep expanding.

16 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Leah,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

User friendly website and excellent professional support.

The Professional Staff Members. The very easy to understand instructions and the easy navigation of the website - in general a really pleasant experience.

11 June 2026
Unprompted review
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Reply from The Career Academy

Hi Veronica,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Awesome support

Great support and assurance when I need it. Website easy to manage. Very good and relevant questions in the assignments. Awesome feedback on my first assignment.

10 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Maria,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

I am finding the course very useful in staff management and HR responsibities

I am finding the course very useful in my daily dealing with personnel as well as all my HR responsibilities. It has given me a much broader view overall, and how to approach staff as well as employment strategy.

15 June 2026
Unprompted review
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Reply from The Career Academy

Hi Ingrid,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Awesome time

I major had an awesome time studying this course I have learnt a lot from it and now I can use my knowledge on what I've learnt and take care of my own animals and to help others in the near future

11 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Mayjor,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

I was helped by the customer service…

I was helped by the customer service which they answered thoroughly all my questions as I was replying back to them. then referred me to payment team and they got back promptly and then student services showing me how to get into the course. there was alot of things I did in that one call and I was very very happy with the outcomes and greatly appreciated there overall teamwork and would recommend to other people

10 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi l webber,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

ERika was excellent helped me navigate My Demo Xero

ERika was excellent helped me navigate the problems

10 June 2026
Unprompted review
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Reply from The Career Academy

Hi Jean,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 1 out of 5 stars

I hated it

I hated it. Spent all the money on the course and bought their photocopied study notes. Wasn’t for me. Didn’t finish it.

16 August 2025
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Reply from The Career Academy

Hi Steph,

Thank you for sharing your feedback, and I'm sorry to hear that your experience did not meet your expectations.

We take comments like yours seriously and would genuinely like to understand more about what specifically made the course unsuitable for you. Your feedback helps us identify opportunities to improve both our course materials and the overall student experience.

If you're open to it, could you please let us know what could have been done differently to make your experience a positive one? Whether it relates to the course content, study materials, support received, or any other aspect of your journey, we'd appreciate the opportunity to learn from your experience.

Thank you again for taking the time to provide your feedback.

Kind regards,
The Career Academy Global

Rated 5 out of 5 stars

I love learning with The Career Academy

I found the course content informative and easy to understand. I enjoyed the quizzes throughout the course material and the assignments helped imbed the information more thoroughly. The feedback from the tutors was very positive and helpful and I looked forward to their comments on my assignments.

10 June 2026
Unprompted review
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Reply from The Career Academy

Hi Kerry,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Awesome help and flexible highly…

Awesome help and flexible highly recommend

10 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Sharlene,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

I learned a lot it was good experience

I learned a lot it was good experience

10 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Sangeeta,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

excellent in helping student

9 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Nileshma,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 4 out of 5 stars

I found the feedback provided both…

I found the feedback provided both inspiring and motivating. This was always provided in a positive manner.
When talking with people from this service, the same result as above was also provided. Well done!

9 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Micheal,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

I recently completed this course and…

I recently completed this course and had a great experience.
The content was easy to follow, well structured, and explained in a professional yet simple way. Even as someone new to accounting, I found the lessons clear and practical.
The tutors were always helpful, responsive, and supportive throughout the course. I also really liked the Orange button, which made it easy to get quick answers to questions.
I would highly recommend this course to anyone looking to build a solid foundation in accounting.
Nazyken

2 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Nazyken,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Student Support & Communication is A+++

So far, their communication with me has been fantastic. I have only just started my course. It hasn't even been a week yet and I have received a couple of calls already from the student services and admissions.
I am very happy that I choose to go with The Career Academy.

9 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Tracy,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Learner-friendly platform

Learner-friendly platform. Comprehensive course modules and useful practice exercises. Relevant assessments. I am enjoying completing my qualification with the Career Academy.

5 February 2026
The Career Academy logo

Reply from The Career Academy

Hi Saira,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Online dog training and psychology course

This was my first completely online course and I was concerned that I would feel isolated and have no contact or feedback. The opposite was true - there was always someone to help and the regular encouragement really helped me stay on track. I really enjoyed the course - the units were informative and I liked the quiz questions at the end of each unit. Researching for the two assignments opened up a world of very fascinating information. I have a whole new love and respect for doggies of all breeds, shapes and sizes - they’re all fabulous!

4 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Andrea,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Nadia was so so helpful and really…

Nadia was so so helpful and really kind. She gave me some really great advice as to what I was best off studying. She made the process really easy for me and took care of everything.

5 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Emma,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Customer Communication

Customer Communication
I found the help app was helpful, although I would have preferred to speak with someone instead

4 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Winifred,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Easy to talk to staff

Easy to talk to staff. Price is fantastic and so easy to sign up with weekly payments plan available so I couldnt recommend them higher. I also just enrolled last week and already have had a check in and the lady asked if she could check in two weeks to make sure I have settled ok. Great service.

3 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Shelly,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

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