The Career Academy Reviews 

10,906
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 824 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness, responsiveness, and supportive nature of the staff and tutors, making their learning journey smooth and encouraging. The user experience is frequently highlighted as positive, with many appreciating the clear, well-structured content and the ease of navigating the courses and website. Reviewers also value the excellent customer service, noting prompt responses and thorough assistance with their inquiries. However, some people mentioned issues with communication, such as unreturned calls or delays in resolving access problems.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of navigation and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

People report positive experiences with customer service, highlighting the prompt, efficient, and helpful... See more

Service

Consumers find service to be positive, highlighting its efficiency, reliability, and supportive nature.... See more

Response time

Customers consistently note positive experiences with response times, with many praising the prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far loving the course that I'm doing. Every module I have completed and submitted has been marked promptly and feedback always constructive. Have also been contacted numerous times to make sure I... See more

Company replied

Rated 5 out of 5 stars

I recently completed this course and had a great experience. The content was easy to follow, well structured, and explained in a professional yet simple way. Even as someone new to accounting, I f... See more

Company replied

Rated 5 out of 5 stars

This was my first completely online course and I was concerned that I would feel isolated and have no contact or feedback. The opposite was true - there was always someone to help and the regular enco... See more

Company replied

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


TCA Logo

UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(10,906)

780 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience with Dana

had a great experience speaking with my Dana (tutor )over the phone. She quickly addressed my concern and resolved the issue before the promised time. I really appreciated her prompt and efficient support.

26 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Monisha,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Very helpful and friendly staff

Nadia was friendly, professional, and incredibly helpful with all aspects of the booking process.
Many thanks!

17 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Brigid,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

As opposed to other uni courses this…

As opposed to other uni courses this was far easier to navigate with

24 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Peter,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

The Career Academy - Pets and Animal Care Tutor

The Tutor is really good, friendly, and positive. I find that I want to do better to please her more.
The other staff are quite good too.

24 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Beth,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Amazing support! Love it!

Amazing support from the career Academy. Truly a place where students can learn and grow. Great coaches and advisors. Really appreciate your support. 🩶

23 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Asma,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

I am happy to share with all

I am happy to share with all, that my experience with The Career Academy so far
Has been very pleasant and positive. Everyone that I have communicated with has been very helpful. I would gladly advise anyone that is thinking of doing any courses online to first take a look at The Career Academy. I am so glad that I did my course through them. Thank you to all the lovely people of The Career Academy

23 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Annette,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

The experience was very successful the…

The experience was very successful the tutor spent 2 hours with me on the phone helping to get the solutions for the course and answering all questions I had with no judgement

22 June 2026
Unprompted review
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Reply from The Career Academy

Hi FD,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Such an amazing experience walking up…

Such an amazing experience walking up on the stage to recieve the Certificate with confidence.
Everything was very well organized by the TCA including hospitality the food was just as amazing 👏
Thank you so much for organizing such a wonderful ceremony made all the graduates feel very special and loved..

18 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Ashmita ,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Perfect place to learn

I have recently enrolled to study my dream courses with the career academy it is so easy to navigate they show you everything so your not lost unlimited tutor help/support also. having a really great experience so far

17 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Kara,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Supportive team

The Diploma I completed was awesome, thank you for being accommodating for me and my busy life.

19 November 2025
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Jules,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

So far loving the course that I'm…

So far loving the course that I'm doing. Every module I have completed and submitted has been marked promptly and feedback always constructive.
Have also been contacted numerous times to make sure I'm travelling ok and if any help is needed. The tutors are really nice.
Looking forward to the rest of the course.

19 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Joanne,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Gratitude to TCA

That was a wonderful experience that all hardwork paid off. To TCA Faculty & Staff thank you very much from the bottom of my heart. Kudos Graduates!Dream Big, Accept Challenge and Aim High… 🎉👍😊

18 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Albin,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Career Academy Is Awesome

The course is easy to access and the support of the staff was absolutely fantastic,with professionalism.And the payment plan is affordable and suits our financial situation.

10 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Sitiveni,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 4 out of 5 stars

My experience at The Career Academy has…

My experience at The Career Academy has been positive. The course is well-structured and easy to follow and the instruction is clear. Sometimes when I stuck on assignment, I go to the student discussion and some of the students have already ask the same question that I need help with and it help me also without asking question. Some of the lesson is new to me but I never give up on trying as best as I can the career academy is well support and the instruction is very helpful to me.

18 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Meleane,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Quick

Quick, helpfull and my queries answered and concluded.

17 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Marjolein,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 3 out of 5 stars

since i left work for 2 & 1/2 year i…

since i left work for 2 & 1/2 year i was so happy to do this
course just to refresh my mind and my career. Also, this
software called Zero just similar with the system that i was worked with the company for so many years. This course helps me a lot for searching for a job. Also, the tutor is so helpful and patient with me.

21 October 2025
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Rosa,

Thank you so much for your kind feedback.

We're delighted to hear that the course helped refresh your skills and confidence after being away from work for a couple of years. It's also wonderful to know that your experience with Xero felt familiar and relevant to your previous work experience, and that the course has been helpful in your job search.

We're especially pleased to hear your positive comments about your tutor. We'll be sure to pass on your feedback to the team, as they work hard to support our students every step of the way.

As we are always looking for ways to improve, we'd love to hear if there is anything else we could have done to make your experience even better.

Thank you again for choosing The Career Academy, and we wish you all the best in your career journey.

Kind regards,
The Career Academy Team

Rated 5 out of 5 stars

My experience!

I’ve had no issues with the website, and I’m thoroughly enjoying the informational content provided. As well as the ongoing support from the tutors and staff.

17 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Shayla,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

They were very engaging course and the informative

They were very engaging course and the way the information way formatted made it very easy and accessible to learn from. Help was also very accessible when needed.

16 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Kara,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

really enjoying my learning and have great feedback and help options

Going into great detail of how and why disease happens is fascinating to me. knowledge is power and helps those who help animals. enjoying these courses a lot! can't wait to keep expanding.

16 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Leah,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

User friendly website and excellent professional support.

The Professional Staff Members. The very easy to understand instructions and the easy navigation of the website - in general a really pleasant experience.

11 June 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Veronica,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

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