Excellent Service Every Time! I’ve used TCN so many times and it has never disappointed. The delivery is always super fast, I usually receive my gift cards within just a couple of minutes! It’s c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I initially purchased a gift card for a client who had travelled to Brisbane for treatment after an unexpected diagnosis. I was then blown away when I won the monthly gift card swap, that I was able t... See more
Company replied
We love using card.gift for our staff gift cards. It’s quick, convenient, and always reliable. Orders are processed smoothly, and the regular updates make it easy to track everything. Great service an... See more
Company replied
I love that you can preview. your animated digital e-card opening and make changes before sending. I also love how this is sent to the recipient almost immediately after you make the purchase. (Other... See more
Company replied
Company details
Written by the company
Based in Melbourne, Australia, The Card Network was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given. Why? Because we know it is more than a gift card. It could be a thank you, happy birthday, I love you or even a welcome to the world! Either way, it's so much more than a gift card. It is a chance to provide happiness and gratitude, and there is nothing better than that.
Contact info
Australia
- thecardnetwork.com.au
3.5
Average
444 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 1 month
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easy online ordering
16 November 2025
Unprompted review
Reply from The Card Network
Hi, thanks for the review! Nice to hear the online ordering process worked well for you.
Warm regards,
The Card Network
Reply from The Card Network
Hi Irfan, thanks for sharing! Great to know everything felt straightforward and hassle-free.
Warm regards,
The Card Network
Reply from The Card Network
Hi, thanks for the feedback! We're happy to hear everything was smooth and simple for you in the gifting journey.
Warm regards,
The Card Network
Reply from The Card Network
Hi Nathan, thanks for taking a moment to share your experience! It’s great to hear the online purchase was straightforward for you. Appreciate the review.
Warm regards,
The Card Network
Easy to buy and easy to use
Easy to buy and easy to use
The TCN APP is nice, easy to trace the balance and transaction
13 November 2025
Unprompted review
Reply from The Card Network
Hi Benny, thank you for your review! We're so happy to hear that you found the gifting journey hassle-free. And that the app made tracking everything easy.
Warm regards,
The Card Network
Quick easy RELIABLE service!
Quick easy RELIABLE service!
Highly recommend!
7 October 2025
Unprompted review
Reply from The Card Network
Hi, thanks for the wonderful review. It's great to hear the service felt quick, easy and reliable for you.
Warm regards,
The Card Network
So quick and easy to get a gift card…
So quick and easy to get a gift card sent out.. other companies take forever to send.. these are sent within minutes. Highly recommend to all!
15 November 2025
Unprompted review
Reply from The Card Network
Hi Jackie, thanks so much for sharing this! It’s great to hear the delivery was fast and the process felt easy. We really appreciate the recommendation.
Warm regards,
The Card Network
Took longer than promoted to be…
Took longer than promoted to be activated and card cannot be used online at multiple vendors- extremely disappointing.
15 November 2025
Unprompted review
Easy as to purchase and a stress free…
Easy as to purchase and a stress free way to sort any occasion that requires a gift.
Customer service is on point and quick to resolve any issues.
Highly recommend for anyone!
8 November 2025
Unprompted review
Reply from The Card Network
Hi Skye, thanks for your wonderful feedback! It's fantastic to hear the process was stress-free and that our team could assist quickly.
Warm regards,
The Card Network
Reply from The Card Network
Hi Jenny, thank you for your feedback! We're so happy to hear that you enjoy the amount of retailers we have to choose from. Offering so many different gifting options is something that is really important to us.
Warm regards,
The Card Network
Reply from The Card Network
Hi Boyd, thanks for your feedback! We're happy to hear that you found the gifting journey so easy.
Warm regards,
The Card Network
Easy to deal with good customer service
Easy to deal with good customer service
10 November 2025
Unprompted review
Reply from The Card Network
Hi Vasilisa, thanks for your feedback! It’s great to hear you found the service easy to deal with and helpful.
Warm regards,
The Card Network
Reply from The Card Network
Hi Jess, thanks for the feedback! It's great to hear everything was fast and smooth in your gifting journey.
Warm regards,
The Card Network
good experience
17 November 2025
Unprompted review
Reply from The Card Network
Hi Eric, thanks for sharing! It's great to hear you had a positive experience with us.
Warm regards,
The Card Network
So quick and easy!
10 November 2025
Unprompted review
Reply from The Card Network
Hi Karyn, thank you for your feedback! We're glad to hear that the process was so quick and easy.
Warm regards,
The Card Network
Great gift idea!
Great gift idea!! Quick and fast transaction and the cards are adorable. Love how you can also get digital ones so you don’t have to wait for the actual card in the mail.
14 November 2025
Unprompted review
Reply from The Card Network
Hi Channy, thanks for your feedback! It’s wonderful to hear the cards worked well for you and that the digital option made gifting even easier.
Warm regards,
The Card Network
Ease and Efficient
So easy and flexible with values. The process took me two minutes and the card arrived two minutes after purchase. It was a great way to reward my staff for their commitment. Loved the experience
15 November 2025
Unprompted review
Reply from The Card Network
Hi Kerrie, thanks for sharing your experience! It’s fantastic to hear how quick and flexible the process was, and that the card was a great way to reward your staff.
Warm regards,
The Card Network
Very easy to purchase and set up with a…
Very easy to purchase and set up with a note + note suggestions
11 November 2025
Unprompted review
Reply from The Card Network
Hi Nadja, thank you for your feedback! It's great to hear the purchase and setup process was simple and that you found the note suggestions helpful.
Warm regards,
The Card Network
This company is very fast and reliable…
This company is very fast and reliable even when you have issues they are quick to respond. These gift cards definitely help you with any purchases that you may need to make big or small.
17 November 2025
Unprompted review
Reply from The Card Network
Hi Kristy, thank you for the lovely review! We’re so glad you’ve had a reliable experience with us, and it’s great to hear the gift cards have been helpful for all kinds of purchases. We’re always here if you need a hand.
Warm regards,
The Card Network
terrible user experience and even worse…
terrible user experience and even worse customer service.
Spent an hour adding a whole bunch of card numbers and pin codes to register to my name. only to find at the end that they just sent me an email for each individual card which each need the matching PIN code to do anything with. Spent ages on hold for customer service and once i got someone he wasnt helpful, just kept repeating himself and hung up on me. dont waste your time or money.
30 October 2025
Unprompted review
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