The Boiler Club Online Reviews 

180
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Paul from The Boiler Club Instilled confidence through his knowledge and professionalism from the start. He outlined a plan and a scope of works his team would follow and gave us good advic... See more

Rated 5 out of 5 stars

Would definitely recommend the boiler club, we have been dealing with them for a few years now. It was Mike that serviced the boiler a few weeks ago, very professional, you get an email outlining... See more

Rated 5 out of 5 stars

The Boiler Club have been servicing our boiler for several years now. Always prompt and available for any follow up. They installed our new boiler last year - everything was well done and we have appr... See more

Rated 5 out of 5 stars

I have had the pleasure of dealing with Paul and Mike on a few occasions now for some plumbing work in my house. They are extremely professional great value, considering the high standard of work the... See more

Company details

  1. Heating Contractor
  2. Boiler Supplier

Written by the company

We install new replacement boilers and central heating systems. Our team mainly consists of ex British Gas heating surveyors and installation engineers. We formed the boiler club to offer our customers the highest quality installations at the best price. We work closely with the leading manufacturers to provide our customers with the best offers on the market for the most competitive quotes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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4.9

All reviews

(180)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

All round excellent experience.

Paul was very professional and explained everything thoroughly. His communications were excellent and made very effort to get us fitted with central heating asap which was very much appreciated!
What can I say about the lads that came to do the job. Ged and John were brilliant, they worked like Trojans all day! They were clean and tidy and nothing was too much trouble, going above and beyond in helping me. They are definitely a 10+.
We will definitely be recommending The Boiler Club Online. Thank you

27 February 2022
Unprompted review
Rated 5 out of 5 stars

Gentlemen throughout…

A fantastic job by polite and friendly tradesmen. Carpet protection laid down and taken away once everything was finished. Minimum fuss, all removed parts and mess cleaned up and taken away. Highly recommended! Many thanks

16 February 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding from start to finish

Absolutely brilliant service from start to finish. I cannot fault them. From a scale of one to ten, definitely a 10+.

Paul talked me through all my options for replacing and relocating my boiler, replacing various radiators, all my thermostatic radiator valves and upgrading to a smart thermostat. He took his time and I felt informed and never pressured.

Chris and Stewart who carried out the work were also brilliant. Their workmanship was outstanding. They were professional, courteous, tidy and worked really hard. They started the job when they said they would, worked non-stop until the job was completed and kept to time.

I can hand on heart say that Paul, Chris and Stewart have by far been the most professional team I have ever come across. I cannot recommend them highly enough. Truly outstanding.

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Boiler conversion and radiators fitted

Excellent service from the moment of enquiry to the moment the job was complete. I even got a follow up call to check I was happy with everything. I was expecting the house to be a mess but they cleaned everything up and got the job done fast. Overall experience was excellent. Thank you and I like that company was professional/ honest and not pushy.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

We have been really pleased with the service from start to finish. The very prompt response from Paul to our online enquiry to Worcester Bosch. To the site visit. The clear explanation of what they offered and prices. We chose The Boiler Club even though they were a little more expensive but we have no regrets. The installation was faultless. The installers were friendly, efficient. They installed the unit, checked everything worked, gave great and clear instructions and even tidied up our plumbing.

2 February 2022
Unprompted review
Rated 5 out of 5 stars

The Boiler Club Online is my most…

The Boiler Club Online is my most reliable service provider. Whether it is a planned boiler service, advice or repair, or even a short notice emergency call - you are guaranteed the speedy response, friendly demeanour, honest and helpful feedback, respect to your home; all questions are answered with patience and clarity. Paul and his team understand your needs, appreciate the urgency, and bring years of experience. Look no further! Thank you Paul!!

30 January 2022
Unprompted review
Rated 5 out of 5 stars

5 star boiler replacement

We’d been dreading getting our very old boiler replaced- others had suggested knocking into walls, running pipes along walls, needing scaffolding. So pleased we went with the boiler club. Really fantastic communication, and skilled engineers, tidy , swift , efficient. Could not fault them, prob the first job we’ve ever had carried out in our house that has gone without a hitch. Not the cheapest, nor the most expensive by a very long shot , but pleased we decided to spend slightly more and not go with the very cheapest quote as no doubt we’d be paying for plastering, floorboard repair and redecoration now. Chris and Stuart really knew their stuff and Paul’s communication with us was second to none. Great, highly recommend 👌

24 January 2022
Unprompted review
Rated 5 out of 5 stars

What a great find…

From start to finish the communication and workmanship was absolutely brilliant. A difficult and complicated job of relocating the boiler and flu was done very professionally and at a fair price for the amount of work involved.
I would not hesitate to recommend this company. We had 6 quotes and they ticked every box. Give Paul a ring. He has the amazing ability to think out and resolve the situation and his two engineers, Ged and John worked like Trojans without even a break for lunch!! A pleasure to deal with.

21 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

We found The Boiler Club online and we are very happy we did. We needed our heating system updating. Paul talked us through our options and how they would carry out the job. We had a new boiler, pipe work and a few radiators were replaced. Paul and the work team talked us through what they would be doing and answered all our questions as the job progressed. They were all professional, friendly and polite. They even cleaned round after themselves. Would highly recommend.

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Boiler serviced and radiator maintenance

The team did a fantastic job, they serviced our boiler, refitted radiators and replaced old thermostatic valves. They also fixed our WC which wasn’t flushing properly. Everyone was friendly, polite and efficient. I highly recommend the Boiler Club.

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service from initial contact…

Brilliant service from initial contact right the way through!The guys Stew and Chris who came to fit my water tank and replace numerous taps worked full on,all day.They were very polite,respected my property and cleaned everything behind them and removed everything.A slight problem occurred once they left,a quick call to John and they were back to resolve it immediately,Well done everyone, I havent experienced this quality of service in a long time.I wish i knew of them when i replaced my boiler 5 months ago,will definately get them to do my annual service.Very satisfied customer 😀👍

17 January 2022
Unprompted review
Rated 5 out of 5 stars

Top rated service at a lower cost

These guys are incredible. Paul was so so thorough from start to finish with everything. He responded very very quickly to me on every question I had. He was incredibly knowledgeable. The back boiler was replaced for a combi and it really was such a smooth and neat operation. Ged the installer was so so lovely and went through everything after wards. These guys give you a top rated service at a lower cost then most other companies! I will continue to use these guys.

10 January 2022
Unprompted review
Rated 5 out of 5 stars

Five Star Company!! Highly Recommend

An excellent company, i cant praise or rate them high enough! We had problems with our old boiler, it kept cutting out and not maintaing heat or hot water, we contacted The Boiler Company Online to come and service it, Mike who came to service it was lovely and honest with us that it was a very old boiler, we could pay for repairs but down the line we’d end up with same problem, we decided to get a quote for a new boiler. Paul came round to do an assessment of what would be required, the quote was very reasonable and we decided to go ahead and have a new boiler installed, Paul explained all the options to us, he really went above and beyond with any questions we had and was very quick to reply to any queries we had, installation date was very easy to arrange. On the day of installation Steve, Lewis and Dave came to do the work, I have to say they were really lovely blokes, they explained everything to us, they were a delight to have in the house for the day, they showed us how everything worked when everything was done and cleaned up and moved all old stuff away, they are a credit to the company! We now have a lovely new boiler, warm house and hot water that stays hot! We are totally over the moon with the service we have received, I really can’t praise Paul and all the lads enough and would 100% recommend them to everyone!

22 December 2021
Unprompted review
Rated 5 out of 5 stars

Desmond Behari

Desmond Behari

The Boiler Club Online
Paul and his team did an excellent job replacing my old combi boiler fo a new one
My central heating system was completely flushed out and refilled with central heating protector.
Steve and his mate were so professional,neat clean and tidy,They fitted a new system filter to protect my new boiler from sediments and debris.
The Boiler Club Online is very competitive and i woud reccomend them to anyone.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The service I received from the Boiler Club was exceptional, the workmanship was exemplary, all concerned were professional, I couldn't be happier with my new boiler, which wasn't an easy task as it had to be moved to a new location. Big thankyou to Paul, Ged and John. I would highly recommend this company the service was second to none from start to finish.

15 December 2021
Unprompted review
Rated 5 out of 5 stars

The boiler club was suggested to us

The boiler club was suggested to us, Paul came to the house and arranged the work to be done quickly and simply as we needed new radiators, a gas fire removing, new cooker installing and serving our boiler.
Big job we wanted to make sure we chose someone reliable, l was anxious about it all but Paul has been amazing answering all my questions and making sure l was happy.
John did the work to a high clean standard and very happy with our experience so far thank you.

6 December 2021
Unprompted review

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