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See what reviewers are saying

Rated 5 out of 5 stars

My hair is the best ever since discovering these products everyone's commented on my hair its so soft and strong love it and the smell of the product is lovely. I took it on holiday abroad and used... See more

Rated 3 out of 5 stars

This is a repeat purchase, and I am really pleased with the goods and speed of despatch. This order is the first where I have encountered a problem. After sales communication is awful. My order was on... See more

Rated 5 out of 5 stars

I use the volume shampoo, volume conditioner, smoothing spray and finishing mist hairspray. Absolutely love all of these products! My hair feels thicker and healthier as a result. Would 100% recommend... See more

Rated 5 out of 5 stars

I bought the cowash after googling products suitable for aging, curly, fine, dry hair. This product has worked miracles - it leaves my hair soft and manageable, while enhancing the natural curls. I... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

BARDOU is an oasis of confidence and indulgence for the modern woman, offering from express make-up to perfect blow dries in between two meetings. The salon boasts a large, varied clientele, including successful professionals, fashionistas, bloggers and celebrities. BARDOU understands that sometimes not even a quick visit to the salon can fit into the busy schedule of the woman on-the-go. BARDOU recently released a premium range of haircare and cosmetics products, which is already proving to be a huge success. BARDOU offers express and instant beauty solutions, setting itself as a pioneer of the beauty industry. The products are cruelty free and made in Britain.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

113 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Bril company

Quick to send out order very efficient.

19 March 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Ms Hornsby
Thank you for your review. We hope you shop with us again soon

Best Wishes

BARDOU

Rated 3 out of 5 stars

Not as expected

I honestly expected much more glamorous results or just hair salon results but i didnt however when i apply it on my hair while taking a shower i feel like my hair is much smoother and expect likewise results when i get out of the shower however my hair still remains the same (frizzy) and blow drying also remained the same. Ive been using it for about a month now and havent experienced any of your promises . P.S: i bought pure silk shampoo and conditioner along with smoothening vapour

19 March 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Ms Zakhem
Thank you for your feedback which is always important for our brand. We are looking to implement a live chat element to our website where customers can ask advice on which products would best suit their hair types for a more personalised service.

Best Wishes,
Bardou

Rated 5 out of 5 stars

online purchase,

Exactly the high standard of service I would expect.
Product itself is great and in fact I have recommended to 3 friends who will now order same product

16 March 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Ms Mitchell
We are so glad you're satisfied with your shopping experience and are enjoying your purchase. Please feel free to get in touch if you should need anything further.

Best Wishes

BARDOU

Rated 5 out of 5 stars

Excellent rollers

I am very impressed how well they hold and how much volume they add.
I am very happy with them !

14 March 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Lucie
Our rollers have many a fan, we're glad you've joined their ranks. Please feel free to get in touch if you need anything further.

Best Wishes

BARDOU

Rated 5 out of 5 stars

Fantastic

This doesn't leave a white powder residue on your roots and smells great.

14 March 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Rebecca
Thank you for your excellent feedback, we always appreciate hearing from our customers. Please feel free to get in touch if you need anything further


Best Wishes

BARDOU

Rated 5 out of 5 stars

Bardou 1

Good website

prompt delivery

Excellent Products

13 March 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Jenny
Thank you so much for shopping with BARDOU. We're glad you're enjoying the products, feel free to get in touch if you need anything further.

Best Wishes

BARDOU

Rated 3 out of 5 stars

Great product but ....

Yes, it smells nice, yes it brings life back to my hair and yes, it doesn't make my scalp itch. But a lot of time I'm spraying air and not product which is very annoying as I can't tell how much I'm using.

7 March 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Mrs Moore
Thank you for your review. If you've found the product not making its way up the dispenser while using we'd advise giving it a shake between sprays. This normally disperses any air that might be trapped in the canister. We hope this helps.

Best Wishes,

BARDOU

Rated 2 out of 5 stars

Disappointed to say the least

I read reviews on this product also a blog so I had great expectations. The product was delivered very quickly and was packaged well. However the liquid for your brows is very runny and does not seem to set well on my eyebrows, leaving them to look a blobby mess. The blonde colour is good however the product just does not stay on my brows. A purchase that is quite frankly a waste of my good money.

6 March 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Linda,
Thank you for your review, we're sorry that you've had a bad experience. We recommend if you have not tried already, to apply the product with an angle brush - that way not too much product is used. Using the Booster Brow in this way allows it to dry effectively. We hope that this helps
Best Wishes,
BARDOU

Rated 5 out of 5 stars

A wonderful product for mature hair

I bought the cowash after googling products suitable for aging, curly, fine, dry hair. This product has worked miracles - it leaves my hair soft and manageable, while enhancing the natural curls. I love the fact that the cowash contains no harsh or environmentally unfriendly chemicals. I will be using this a lot from now on!

6 March 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear AB,

Thank you for the feedback. We're so glad that you like our product and will be using it in the future! We hope you shop with us again soon,

Best Wishes,
BARDOU

Rated 2 out of 5 stars

Bardou lip pump

I can't see any difference when I use the pump, and it doesn't seem that moist. It wasn't sealed so did wonder if someone else had perhaps used it?

27 February 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Valerie,
Thank you for your feedback, I can assure you that your product was unused. However upon first use you may have to click up to 10 to 15 times for the product to work its way down the pump. If after this and the product does not pump out it may be faulty. You can send it back and receive a new Lip Booster. Feel free to email info@thebardou.com if the problem persists.

Best Wishes,
BARDOU

Rated 5 out of 5 stars

Brow Booster the new love of my life

OMG I am in love. This is just a life saver I've been using it for over a week now, Its definitely waterproof I fricken love it... can go swimming and not worry about my eyebrows drowning. Its easy to use a little bit goes a long way. The consistancy is slightly runny but once is dries it doesnt budge unless you use an oil based cleanser. (How many times do i have to say love) I've been raving about this to my friends too thanks to XThuyle for sharing the brow booster on her Gram shes amazing xxx

20 February 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Shazmeanie,
Thank you for your feedback! Were so happy you love our Brow Booster and that you've told your friends about the product!
We hope you shop with us again soon,
Best Wishes,
BARDOU

Rated 5 out of 5 stars

Brilliant service and products

I ordered the lip boost and hair mist - heat protecting. They came within 2 days and I love both products!! The lip boost is a really nice feel on and helps my lips feel moisturised and plump. The hair mist made my hair feel fuller, didn't get frizzy abs stayed in a better shape for the whole day and night!! Defo recommend them both!

19 February 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Lucy,
Thank you for the review! We're so glad they you love both of the products that you purchased and would recommend them!
We hope you shop with us again soon,
Best Wishes,
BARDOU

Rated 5 out of 5 stars

excellent product

Fabulous lip booster that really works, and Bardou
are so efficient in their service.

17 February 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Angela,
Thank you for the feedback! We're so glad that you think the Lip Booster is fabulous and that you were happy with the service you received. We hope you shop with us again soon,

Best Wishes,
BARDOU

Rated 5 out of 5 stars

I received my order very quickly

I was very surprised I received my order in less than a week.

15 February 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Linda,
We're glad that you are happy with the service we provide, we hope you shop with us again soon,

Best Wishes,
BARDOU

Rated 5 out of 5 stars

Love Love Love these products!

Experienced excellent Customer Service and exchanged emails with Bardou. Very prompt and efficient.

7 February 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear K.Haughton,
Thank you for your review! We're so glad that you're happy with our customer service, we hope you shop with us again soon!

Best Wishes,
BARDOU

Rated 5 out of 5 stars

Really Pleasantly Surprised By How Well The Products Worked!

I have incredibly damaged hair from bleaching my hair six times in a year and whilst I appreciate I can't repair my hair, I've been desperately searching for products to help me manage it. I purchased the Repair Shampoo and Conditioner and honestly it is incredible! I have never before been able to brush my hair once just shampooed (would always have to detangle with conditioner first). The products smell amazing and I have honestly noticed a vast improvement in the manageability of my hair since first using Bardou! I have tried absolutely everything and I'm so happy to have finally found products that work for me! I can't wait to try more of the line!

6 February 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Joey,
Thank you for your feedback, we're so pleased that you're happy with our products and glad that you've seen a marked change in your hair!
We hope you shop with us again,

Best Wishes,
BARDOU

Rated 3 out of 5 stars

Great service but product doesn't work

Can't fault the service. Ordered next day delivery and that's what I got, they kept me updated with my order which I liked. However I ordered the lip plumper but it doesn't do anything it's literally just lip gloss. I'd order from them again based on the service but I wouldn't buy this particular product again.

6 February 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Sophie,
Thank you for your feedback, we're so pleased that you were happy with the customer service. The Lip Booster does have differing effects and we are working on making a new formula that produces a more universal effect.
We hope you shop with us again soon,

Best Wishes,
BARDOU

Rated 5 out of 5 stars

Quick post!

I honestly haven't tried my purchase yet! But delivery was fast and packaging good!

2 February 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Sarah,
Thank you for your feedback, feel free to write a review once you've tried the product! We hope you love it,
Best Wishes,

BARDOU

Rated 4 out of 5 stars

I think you will need to be taking it a lot longer!

I haven't seen a marked change, but then i've only been using it for a week so though i've been asked to review it i think one would need to use it for a substantial time.

21 January 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Denise,
Thank you for your feedback, feel free to re-review once you've used it for a substantial amount of time! We hope you shop with us again,

Best Wishes,
Bardou

Rated 4 out of 5 stars

Too early to tell about Bardou's lip booster, but the company is great!

I've only used the product twice and have yet to form a final opinion. But I can say it is as advertised and applies easily. I am also impressed by Bardou's customer service. Since I hadn't ordered from them before, I was a little uneasy; but the company sent me two emails to keep me informed of the order status. Because they felt it was taking too long to get to me, and without my taking any action, they also sent me a discount to use on my next order. I didn't think it took too long at all - pretty much what I expected - but I appreciate their offer!

20 January 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Connie,
Thank you for your feedback, were pleased that you're happy with our customer service! Feel free to leave feedback on the Lip Booster once you've formed an opinion as we appreciate all comments.

Best Wishes,
Bardou

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