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See what reviewers are saying

Rated 5 out of 5 stars

My hair is the best ever since discovering these products everyone's commented on my hair its so soft and strong love it and the smell of the product is lovely. I took it on holiday abroad and used... See more

Rated 3 out of 5 stars

This is a repeat purchase, and I am really pleased with the goods and speed of despatch. This order is the first where I have encountered a problem. After sales communication is awful. My order was on... See more

Rated 5 out of 5 stars

I use the volume shampoo, volume conditioner, smoothing spray and finishing mist hairspray. Absolutely love all of these products! My hair feels thicker and healthier as a result. Would 100% recommend... See more

Rated 5 out of 5 stars

I bought the cowash after googling products suitable for aging, curly, fine, dry hair. This product has worked miracles - it leaves my hair soft and manageable, while enhancing the natural curls. I... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

BARDOU is an oasis of confidence and indulgence for the modern woman, offering from express make-up to perfect blow dries in between two meetings. The salon boasts a large, varied clientele, including successful professionals, fashionistas, bloggers and celebrities. BARDOU understands that sometimes not even a quick visit to the salon can fit into the busy schedule of the woman on-the-go. BARDOU recently released a premium range of haircare and cosmetics products, which is already proving to be a huge success. BARDOU offers express and instant beauty solutions, setting itself as a pioneer of the beauty industry. The products are cruelty free and made in Britain.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

113 reviews

5-star
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1-star

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Rated 2 out of 5 stars

Poor customer service and faulty product

Having paid extra for next day delivery my order arrived after 2 days. I didn't receive a reply to my complaint. The first time I used the dry shampoo it leaked down my hand and my clothes and all over the bottle. Again I haven't received a response to my emails. Poor customer service Bardou.

9 December 2017
Unprompted review
Rated 5 out of 5 stars

Great service and delivery

Loving the Brow Booster! Does exactly what it says it does.
Also loved the box the items came in, lovely attention to detail!
Also the issue I had with a product Bardou dealt with it immediately and sent a replacement, very impressed with their service.

27 October 2017
Unprompted review
Rated 5 out of 5 stars

What an amazing company

What an amazing company. I've used the booster brow that was advertised on QVC, and the lip boost. Fantastic.. it arrived very quickly and in a beautiful box packaging.

I like their shampoo range too.

Im a big BARDOU fan now I've used their products.

Wouldn't go anywhere else and very easy to order online.

4 October 2017
Unprompted review
Rated 5 out of 5 stars

Amazing products super impressed

Amazing products super impressed, will definitely purchase again for myself and some great gift ideas for friends and family. Also really efficient, prompt delivery and service.

27 September 2017
Unprompted review
Rated 5 out of 5 stars

Best conditioner cleanser ever!

I purchased the cleansing conditioner after struggling to find a vegan version and therefore found this one. It's smells Devine and cleans your hair perfectly. Everyone was asking me what perfume I was wearing but it was just my day old hair! The scent last a long time which is a big plus. Delivery was quick also! I highly recommend!

11 September 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Easy ordering. Quick delivery

27 July 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Tina,

Thank you for the review. We are delighted to hear that you were happy with our service.

Kind Regards,

The BARDOU

Rated 1 out of 5 stars

the product itself is ok

the product itself is ok, its not anything special- the main let down was the delivery and the customer service - i paid almost £6 for next day delivery and it got delivered 3 days later. i had to call the customer services and was promised someone would call and give me an update but never did . so overall experience wasnt great. i would use another website to order products.

17 July 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Ms Sajadi,

Thank you for the review. We have looked into this issue and we are very sorry to hear that you did not receive your order on time. We will refund you the 24-hour delivery cost and offer you a discount on your next purchase. Once again we sincerely apologise that you were unhappy with the service.

Best Wishes,

The BARDOU

Rated 5 out of 5 stars

Amazing Product!

I cannot say enough good things about Bardou's dry shampoo 'Immaculate Spray'.

While similar products can sometimes leave a white residue in your hair, this does not. It smells lovely, doesn't weigh your hair down and banishes that 'unwashed' feeling when you just don't have time to wash your hair!

I wouldn't be without this now, it's worth every penny.

12 July 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Ms Griffiths,

Thank you for your review. We are delighted to hear that you love our Immaculate Spray!

Best Wishes,

The BARDOU

Rated 5 out of 5 stars

Exellent products from UK

Exellent products from UK
Love them but little bit expensive, shipping to Us killing me😫

28 June 2017
Unprompted review
BARDOU logo

Reply from BARDOU

Dear Magdalena,

Thank you for your review. We are delighted to hear that you enjoy our products. We are always looking to find the most inexpensive way to ship our products overseas.

Best Wishes,

The BARDOU.

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