The Artists' Quarter Reviews 

228
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the artwork, beautiful frames, and exceptionally secure packaging that ensures delicate items always arrive safely at their destination. People also deeply appreciate the quick delivery times, competitive pricing, and wonderfully helpful customer support team during their online purchases. Some reviewers were not happy with the communication delays and occasional issues regarding order tracking, missing status updates, or delayed refunds. A few consumers also noted that the returns process and customer service procedures can sometimes feel quite exhausting, disorganized, and poorly managed when unexpected delivery problems arise.

What people talk about most

Product

Users describe positive interactions with product, expressing overwhelming satisfaction with the exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive on time with... See more

Quality

People report positive experiences with quality, highlighting superb materials, vibrant colors, and nicely... See more

Order

Customers had ambiguous experiences with order processes, noting that ordering was typically very easy,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising exceptional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Artists’ Quarter have been our go to for many art purchases for our home with our favourite artist, Gary Walton. A very fair priced company with excellent communication, rewarding loyalty and p... See more

Rated 5 out of 5 stars

Absolutely outstanding customer service. Because this item was SO much cheaper than anywhere else I was concerned it might be a scam, or they might not have stock, so I messaged as it was for an impo... See more

Rated 5 out of 5 stars

Ordered painting which was for my bedroom wall as I am massive Catherine Stephenson fan, I have several of her paintings. It took a while to dispatch but I emailed as it was time sensitive to us bein... See more

Rated 5 out of 5 stars

Don’t know where to start. This is the most beautiful picture I’ve ever seen it is the double of my dog. Quick delivery well packaged overall excellent highly recommend the site to anyone ⭐️⭐️⭐️⭐️⭐... See more


Company details

  1. Art Dealer

Written by the company

Discover exceptional artwork at competitive prices from a company that is as passionate about our customers as we are about art. We proudly feature pieces by some of the UK’s best-selling artists, including Louise Luton, Adam Barsby, Claire Baxter, Catherine Stephenson, Anna Schofield, and many more. As a family-run business based in Burnley, East Lancashire, we are dedicated to providing quality and service. To read over 5,000 reviews from our verified customers, please visit [The Artist's Quarter Reviews](https://theartistsquarter.co.uk/pages/reviews000).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(228)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy

I was really pleased with my recent purchase. Delivery was quick and item was well packaged to prevent damage. The artwork looks fantastic, great quality and reasonable price. Would definitely recommend.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service without any worries.

I have never ordered a framed print via the post so I was initially slightly concerned as to how it would travel. I contacted the company and they answered my questions professionally. The picture/print came on time and as stated and I was astounded as to how well it was packaged. My fears of any damage were immediately rectified and I would certainly vouch for anyone wanting to purchase from this company. Brilliant and thank you very much.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

I bought a beautiful picture for my…

I bought a beautiful picture for my living room from The Artists Quarter and I was delighted with it and the service. My picture came within the stated delivery time and extremely well packaged. I would highly recommend this company.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Leigh Lambert Culpture

We just purchased a sculpture by Leigh Lambert as we have various paintings by this artist. The purchase was easy, well packaged and delivered as advised.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Second purchase

Second purchase. Great choice and service. Excellent communication. Items well packaged and delivered on time. A*****

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality and fast customer…

Amazing quality and fast customer service. I m very satisfied with my frame. I confused about the delivery time but asap they came back to me and solved my issue. Highly recommend them!

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Picture Perfect

The service from The Artist Quarter was so good. They kept me fully informed throughout the buying process ensuring delivery was smooth and on time. Very friendly people. Definitely recommend.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Lots of choices to suit all tastes…

Lots of choices to suit all tastes along with a variety of budgets. I went for two pictures by Claire Baxter for my room. Communications were good and delivery times were reasonable. I shall return to add to my collection.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Since discovering The Artists’ Quarter I have made quite a few purchases and each item has been well packaged and has arrived safely. Excellent company with fabulous items at competitive prices. I’m a very satisfied customer and will be a regular visitor to their site. I highly recommend them,

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing buying experience!

I can't believe the amazing buying experience I've had with this company! I phoned to ask if I may possibly receive my order by the next Friday and my pictures were here 2 days sooner .. such friendly, helpful people and the best price I could find for these items. I can't recommend The Artists Quarter enough .. thank you so much!

5 March 2025
Unprompted review

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