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The5ers Futures Reviews 

341
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable payout system, noting that earnings and fast withdrawals are processed smoothly within extremely short timeframes. Traders also point out the clear and fair rules, professional trading environment, and the responsive support team that always assists kindly whenever questions arise. Some reviewers were not happy with delayed account activations, constant operational issues, and unexpected technical glitches that severely disrupted their overall trading progress. A few people also experienced recurring problems with sudden withdrawal rejections, dashboard synchronization errors, or unhelpful customer service responses during critical daily trading moments.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the smooth platform, easy-to-understand... See more

Service

Users describe positive interactions with service, highlighting fast and hassle-free payouts as well as a... See more

Product

Consumers find product to be largely satisfactory, praising the fast funding program, helpful consistency... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being responsive,... See more

Payment

Reviewers mention positive feedback about payment, expressing great satisfaction with the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hey everyone! I just received my first 4 figure payout with 5ers futures and just received in less than 24 business hours. Appreciated 👍 Amazing experience ⭐ During my evaluation they gu... See more

Company replied

Rated 5 out of 5 stars

I really like the plans they offer with 5ers took payout last week, risk team had some issues but everything was resolved properly. Currently trading 5 accounts planning to take payout next week I wil... See more

Company replied

Rated 5 out of 5 stars

Great prop firm this is my 5th review after 5th payout of $4500 and growing great thing is if your account got breach when your payout is in process they still pay you if no restricted or shady p... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’m absolutely satisfied with **The5ers**! The entire process has been professional, transparent, and fair from start to finish. From the challenge to becoming funded, everything went smoo... See more

Company replied


Company details

Written by the company

The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

341 reviews

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4.4

All reviews

(341)

340 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy rules and amazing conditions

My expeirence with 5user futures had been amazing till now. Clear rules especially the drawdown which does not locks at starting balance after the 1st withdrawal. Payout was smooth and received my first payout in 1 day. Highly recommended..

9 September 2026
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Reply from The5ers Futures

Hi MLB,

Thank you for sharing your experience! We’re glad to hear you’ve found the Futures rules clear and the trading conditions well suited to your approach.

It’s also great to hear your first payout was processed smoothly and received within a day. We truly appreciate your support and wish you continued success with your Futures trading.

Rated 5 out of 5 stars

Responsive support

10 September 2026
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Reply from The5ers Futures

Hi Tim,

Thank you for sharing your experience! We’re glad to hear you’ve found our support team responsive and helpful.

We appreciate your feedback and are always here to provide timely assistance whenever you need us.

Rated 1 out of 5 stars

These people are nothing but thieves

These people are nothing but thieves . I cleared a day trade program , I made the payment via my current account that is absolutely in my own name, but they still didn't accept the card payment and refused to give me funded account
These people do whatever they wish to without any logic .
I submitted all the relevant documents stating that there is no third party but these people and their vagye rules .

9 September 2026
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Reply from The5ers Futures

Dear Aditya,

Thank you for sharing your feedback. We appreciate the opportunity to clarify the payment verification process regarding your purchase.

To maintain strict compliance with global Anti-Money Laundering regulations and financial guidelines, our terms require that all personal accounts be purchased using a personal payment method issued under the exact individual name registered on the profile. Using a corporate or business payment card for a personal trading account constitutes a third-party payment mismatch under our compliance guidelines, which prevents us from activating the funded account.

When a payment method cannot be verified under individual account parameters, our policy requires us to issue a full refund directly to the original payment card used. Calling our firm thieves is inaccurate and false, as your funds were returned to your account in full rather than retained.

Our team communicated these payment requirements directly, and all rules regarding accepted payment methods are explicitly detailed on our website and in our Terms and Conditions prior to purchase.

We wish you the best in your future trading setups.

Best Regards,
The5ers Futures

Rated 5 out of 5 stars

Feels genuine

Feels genuine

9 September 2026
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Reply from The5ers Futures

Hi there,
We greatly appreciate your 5-star review. It's good to know you are satisfied with our service! We hope you continue to enjoy trading with us.
If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Smoothness

The service provided is fast. Everything was easy to understand and best platform to trade

16 September 2026
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Reply from The5ers Futures

Hi Sushil,

Thank you for sharing your experience! We’re glad you’ve found the service fast, the information easy to understand, and the platform enjoyable to trade with.

We truly appreciate your feedback and wish you continued success with The5ers.

Rated 5 out of 5 stars

Since you have Blackarrow you are the…

After my review here, my issue was solved, thank you.

Since you have Blackarrow you are the worst. First my account was closed due to a glitch, then another account closed from the admin, 6 days asking you why and now you said due to max loss, I never had max loss

18 August 2026
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Reply from The5ers Futures

Dear Josue,

Thank you for sharing your feedback. We sincerely appreciate your patience while our team thoroughly investigated your account history and platform logs.

After conducting a technical review, we confirmed that the issue was caused by an account license error on our end that disrupted platform execution, rather than an intentional account breach or maximum loss violation on your part.

To resolve this issue and make things right, we have created a new account for you since then so you can continue your trading program smoothly. We sincerely apologize for the inconvenience and frustration this initial delay caused. Please know that we have taken this feedback seriously and have implemented backend updates to improve our system reliability and prevent similar licensing issues moving forward.

We appreciate your understanding, and we wish you the very best of luck with your trading setups on the new account!

Best Regards
The5ers

Rated 5 out of 5 stars

Overall experience is so good with…

Overall experience is so good with The5ers. I have just passed 150K Future Eval and get funded.

8 September 2026
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Reply from The5ers Futures

Dear Satyabrata,

Thank you for your wonderful review! We’re so glad you had a great experience. We wish you success in your future dealings with us.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

N/A.

Great experience

7 September 2026
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Reply from The5ers Futures

Dear Seymour,

Your wonderful review is much appreciated. Thank you for your trust in our company! We look forward to supporting your future needs.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Toooo fast....

14 September 2026
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Reply from The5ers Futures

Hi there,

Thank you for your feedback! We are glad to hear that you found the experience impressively fast.

We truly appreciate your support and wish you continued success with The5ers.

Rated 4 out of 5 stars

good futures experience

i didnt encounter major issues . payouts bit slow and dashboard sync problem occurring frequently but solved quickly most of the times. overall experince is good

6 September 2026
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Reply from The5ers Futures

Hi Alihan,

Thank you for sharing your honest feedback! We are glad to hear that your overall Futures experience has been good and that the dashboard sync issues were resolved quickly when they occurred.

We also appreciate your feedback regarding payout speed, and we will share your comments with the relevant team as we continue working to improve the experience.

Best regards,

Rated 5 out of 5 stars

Support

Order and provisioning experience is very good.

11 September 2026
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Reply from The5ers Futures

Hi Isaac,

Thank you for sharing your experience! We’re glad to hear that the order and provisioning process went smoothly for you.

We truly appreciate your feedback and are happy to have you with us.

Rated 3 out of 5 stars

The5ers, why blackarrow?

Pros: Super good price and payout rule, and it differs from other prop firms because of 40% consistency per position instead of per day, but this can also make traders fail faster.

Cons: You have to trade with Black Arrow Platform, every useful tool requires an extra monthly payment, what? and also a high spread and high commission fee for micro contracts.

If the rule be more strict, I think they would no longer have any competitive advantage.

3 September 2026
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Reply from The5ers Futures

Dear Trader,

Thank you for taking the time to share such detailed and constructive feedback. We appreciate that you highlighted both the aspects of our Futures program that you value and the areas where you believe we could improve.

We’re pleased to hear that you appreciate our pricing and payout structure, as well as the consistency approach used within the Futures program. We understand, however, that the trading platform and overall trading costs are important factors when choosing a prop firm, particularly for traders who actively use micro contracts.

Regarding BlackArrow, it is currently the platform available for our Futures program, and the features included in our current offering reflect the functionality we are able to provide at this time. We understand your comments regarding additional tools such as OCO orders and trade copier functionality, and these suggestions have been forwarded to our management team for consideration.

We have also taken note of your concerns regarding the spreads and commissions on micro contracts, including the specific examples you provided regarding GC futures. We understand that these costs can have a meaningful impact on trading strategies, especially when traders are using smaller contracts to manage risk or scale into and out of positions. Your feedback has been shared with the relevant team for consideration as we continue evaluating the overall Futures trading experience.

We also appreciate your broader point about maintaining a competitive advantage while ensuring that the rules and trading conditions remain fair and sustainable for traders. Feedback like yours helps us identify where further improvements may be valuable.

We have addressed your specific concerns with you privately so that we could discuss the details properly and avoid leaving out important information in a public response. We appreciate your willingness to provide additional context and examples, as this gives our team a much better understanding of your experience.

Thank you again for your constructive feedback and for recognizing the positive aspects of our offering while also pointing out areas where we can do better. We truly value this kind of feedback from our traders.

Best regards,
The5ers Team

Rated 5 out of 5 stars

It's really good

It's really good

4 September 2026
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Reply from The5ers Futures

Hi Ganesh,

Thank you for your kind feedback! We’re glad to hear that you’re having a really good experience with The5ers.

We appreciate your support and look forward to continuing to provide a great experience.

Rated 5 out of 5 stars

I found cheapest 150k account in future…

I found cheapest 150k account in future firm & also 5% have a good customer support.

3 September 2026
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Reply from The5ers Futures

Hi Surender,

Thank you for your feedback! We’re pleased that you found our $150K account offering competitive and that you’ve had a positive experience with our support team.

We truly appreciate your trust and are glad to have you with us.

Rated 5 out of 5 stars

Great firm

Great firm, good programs, they paid all the payouts and I had 11 payouts in 5-6 weeks.
Their software - black arrow is pretty bad. I use it only for placing orders since I'm doing my analysis with other tools but even for placing orders is not so good.

I think if they will extend to rithmic or tradovate and let the users copy trade they will onboard much more traders

Overall very happy with tem

10 September 2026
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Reply from The5ers Futures

Hi Howo,

Thank you for sharing such detailed feedback! It’s great to hear about your 11 successful payouts in just a few weeks and that you’re overall very happy with The5ers.

We also appreciate your honest feedback about BlackArrow and your suggestions regarding additional platforms and copy trading. We’ll make sure your comments are shared with the relevant team.

Rated 5 out of 5 stars

I am very happy with my experience with…

I am very happy with my experience with The5ers Futures. The program is simple and flexible, and the trading conditions are good. The support team is helpful and responsive. Overall, I am satisfied with The5ers and look forward to continuing my trading journey with them.”

9 September 2026
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Reply from The5ers Futures

Hi Srinu,

Thank you for sharing such detailed feedback! We’re glad to hear you’re enjoying The5ers Futures, especially the simple and flexible program, good trading conditions, and responsive support.

We truly appreciate your satisfaction and look forward to being part of your continued trading journey!

Rated 1 out of 5 stars

The Dashboard never show correct data…

The Dashboard never show correct data even after hours, which sometimes leads to a account termination due to wrongly calculated data

8 September 2026
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Reply from The5ers Futures

Dear Dhruv,

Thank you for sharing your feedback regarding the Futures dashboard and Max Loss calculation.

We understand why accurate account information is important, particularly when it directly relates to the risk limits of an active trading account. In your case, our team reviewed the calculation and identified an incorrect midnight value that affected the EOD Trailing Level displayed on your account. The difference was corrected and the necessary adjustment was applied to ensure the calculation was accurate.

We also reviewed the subsequent closure of account 1261328. Following the correction, the account later reached the applicable Max Loss limit, and the closure was therefore valid under the account rules. The correction to the earlier calculation did not prevent the account from being subject to the Max Loss rule based on its subsequent trading activity.

We appreciate you bringing the dashboard concern to our attention, as it allowed the calculation issue to be identified and corrected. The matter has been reviewed, the account calculation was addressed, and the subsequent account closure was confirmed as valid.

We therefore consider this case fully reviewed and closed.

Best regards,
The5ers Team

Rated 5 out of 5 stars

Great company

Great company

7 September 2026
The5ers Futures logo

Reply from The5ers Futures

Hi there,

Thank you for sharing your feedback! We're glad to hear you consider The5ers a great company and appreciate you taking the time to share your experience.

We truly value your support and wish you continued success in your trading journey!

Rated 5 out of 5 stars

Got my first payout within 2 hours after requesting

I have been trading with them for the past few months. Overall got two payout in the futures plan. Best trading conditions so far. Will be scaling in and will take more payouts soon.

7 September 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Himalaya,

Thank you for sharing your experience! Congratulations on receiving two payouts through the Futures plan, including your first payout within just two hours. We're also glad to hear you've been enjoying the trading conditions.

We truly appreciate your continued trust and wish you many more successful payouts as you scale!

Rated 5 out of 5 stars

Best 5ers Futures

Best 5ers Futures

31 August 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Sabeer,

Thank you for sharing your feedback! We're glad to hear you're enjoying your experience with The5ers Futures.

We truly appreciate your support and wish you continued success in your trading journey!

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