Customer service was on point absolutely amazing and quick response from the team about the location of my package. The items are amazing and best quality that I've seen ever compare to other shops an... See more
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I ordered a few items on a Friday and I clicked the option 3-5 days because they did not specify that they do not ship orders out on a Friday or on the weekend. You’d think Friday being a working day... See more
Company replied
I first heard about thaal supply through tiktok and i thought i would like to support a small business and made a small order- since then i have been using them for all my events, they are highly prof... See more
I absolutely loved the display boxes, so classy and pretty. They were easy to assemble and the website offered lovely accessories to add to make them look even better and aesthetic. The quality was... See more
Company details
Written by the company
We are a small business dedicated to bringing elegance and sophistication to your celebrations through our exquisite collection of decor and accessories. Our passion for the beauty and artistry found in weddings and celebrations led us to create Thaal Supply, where we share the allure of thaals. We carefully curate a diverse range of thaal materials, each reflecting exceptional quality and craftsmanship. Our commitment to personalisation and customisation ensures that your event receives a unique touch of refinement, making your celebrations truly memorable.
Contact info
United Kingdom
- thaalsupply.com
3.5
Average
49 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing!
Thank you Thaal Supply for coming through! I desperately needed Thaals and contacted them through instagram, the customer service was 10/10! Quick with responses, I was able to get what I needed and the quality is fantastic! You saved the day! Will definitely order again and they are very reliable! Thank you.
18 December 2024
Unprompted review
Great quality thaals & fantastic customer service!
Absolutely in love with the boxes from Thaal supply, the quality of the products and the customer service is amazing. My boxes looked great, very reliable and fast delivery too. Thank you so much, the lights make the boxes look even better! Obsessed!!
14 November 2024
Unprompted review
Outstanding customer service
Outstanding customer service. Very happy customer. Will definitely be recommending this company to other relatives and friends
18 September 2024
Unprompted review
Thank you very much
Thank you very much. I am extremely pleased with your outstanding service and comprehension. I encountered a minor issue, which this company handled with the utmost professionalism and provided excellent products.
11 July 2024
Unprompted review
Best Gift Products!
I first heard about thaal supply through tiktok and i thought i would like to support a small business and made a small order- since then i have been using them for all my events, they are highly professional and support you whilst making your purchases. The thaal boxes and other products are of high quality and has made my gifts stand out!! highly recommend everyone to try them out!
3 July 2024
Thankyou soo much thaal supply i…
Thankyou soo much thaal supply i accidently ordered the wrong lids for the boxes and they were very quick to respond and changed them . Very happy with their service and look forward to buying from them again highly recommend them .
3 July 2024
Clear acrylic box’s
Was so happy with your service would recommend you to family and friends quality of box’s were excellent
26 June 2024
Reliable and trustworthy will recommend
Reliable and trustworthy will recommend
29 May 2024
Unprompted review
Reply from Thaal Supply
Thank you so much for providing your feedback, we ensure all our customers receive their products in the best quality and on time :)
Very easy to assemble…
They’re really straight forward and easy to use even the new box complimentary box I got sent out was efficient. They were packaged perfectly too, really happy with them overall.
19 May 2024
Unprompted review
Definitely reccomend
Amazing customer service and one of the best quality boxes for the price
13 May 2024
Unprompted review
Amazing service and best quality products
Absolutely amazing service! Super quick and efficient too. The products were packaged really well and was of great quality. Will definitely be ordering all my future Thaal supplies from here!
14 May 2024
Unprompted review
Reply from Thaal Supply
Thank you so much for your feedback Heena! It’s greatly appreciated, we try our best to provide the best quality products while offering the best service too :)
Excellent customer service
Excellent customer service, replies to queries are prompt and are very helpful. Great quality products at a reasonable price! Will definitely be ordering from them again :)
22 April 2024
Unprompted review
Reply from Thaal Supply
Thank you so much for your review! We take pride in our customer satisfaction and quality of products. We hope to see you soon :)
I really like the product and it…
I really like the product and it arrived on time. Thank you.
2 April 2024
Reply from Thaal Supply
Thank you so much for your feedback - and we’d be happy to be at your service again
Great company to buy from
Great quality products that look brilliant, but most of all amazing customer service with quick replies when you need assistance.
Can purchase from them with confidence!
2 April 2024
Unprompted review
Reply from Thaal Supply
Thank you so much for supporting us and for the great review, we try to put our customers first whilst providing the best quality products so you can enjoy your events and make your gifts truly unique
ThaalSupply Online Order
I recently ordered from Thaal Supply and was impressed by their exceptional service. From placing the order to delivery, they were incredibly helpful, responsive, and ensured everything was handled smoothly. Their professionalism and dedication to customer satisfaction were evident throughout. I highly recommend ThaalSupply for their quality products and outstanding customer support.
21 March 2024
Reply from Thaal Supply
Thank you so much for your kind words and for choosing Thaal Supply! We're thrilled to hear that you had such a positive experience with us. Ensuring customer satisfaction is our top priority, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again in the future. If you ever need anything, don't hesitate to reach out.
Exceptional service and great looking boxes
The level of services the company has provided was exceptional. They made sure to respond to my messages and resolve any issues that I had. The boxes are as described on the website and I couldn’t be more happier.
Will highly recommend them to anyone.
22 March 2024
Unprompted review
Reply from Thaal Supply
We’re glad we put a smile on your face! We try to give our customers the most perfect service even after the sale has taken place just to ensure that you guys are happy with our products! We hope to serve you again and it was a pleasure :)
Amazing customer service and products!
Customer service is impeccable, they were prompt to reply to all queries before buying and quickly solved an issue after buying, there was slight damage on one of the thaals due to the parcel company mishandling it, but they went above and beyond to ensure it was sorted it good time!
The boxes are great, can't wait to use them!
7 March 2024
Unprompted review
Reply from Thaal Supply
Thank you for your glowing review! We're thrilled you had an amazing experience with our customer service and products. Apologies for the mishandling, but we're glad we could swiftly resolve it. Enjoy your Thaal boxes, and we look forward to serving you again!
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