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Test & Tag Training Reviews 2,694

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and patience, highlighting their ability to create a positive learning atmosphere. The user experience is often described as excellent, with many appreciating the clear instructions and the well-structured courses that balance theory and practical application. People also commend the product and service for being thorough and effective. However, some customers experienced issues with the online portion of the course, finding it frustrating or not user-friendly. A few reviewers also mentioned difficulties with customer service, including slow replies or unprofessional interactions. There were also isolated comments about the curriculum not being fully provided initially or a lack of patience from an instructor towards non-English speakers.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and patience.... See more

User experience

Users describe positive interactions with user experience. Many customers found the online materials... See more

Service

People report positive experiences with service. Customers praise the excellent online and face-to-face... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, detailed, and... See more

Product

Reviewers mention positive feedback about the product. Customers appreciate the good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization
  3. Education Center
  4. Electrical Appliance Wholesaler
  5. Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The trainers were fantastic

The trainers were fantastic, very educated, to the point, and strict, but with humour

26 November 2025
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Reply from Test & Tag Training

Hi John,

Thank you for your feedback. We’re delighted to hear that you found the trainers fantastic — knowledgeable, clear, and structured, while still keeping the atmosphere light with a bit of humour. It’s great to know their balance of professionalism and personality made the experience enjoyable for you. We appreciate you taking the time to share your thoughts!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

Booking in and training fantastic but…

Booking in and training fantastic but had to chase them to get certificate

26 November 2025
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Reply from Test & Tag Training

Hi Greg,

Thank you for your feedback. We’re glad to hear that the booking process and the training itself were fantastic. We’re sorry, however, that you had to follow up to receive your certificate — that’s not the experience we aim to provide. We appreciate you bringing it to our attention, and we’ll review our processes to ensure certificates are sent out more promptly in the future. Thanks again for training with us.

All the best,
Den - Test and Tag Training Team

Rated 2 out of 5 stars

not wonderful

I felt that the practical session wasn't particularly beneficial; many of the questions were vague, and I noticed some inconsistencies in your content that didn't quite add up. After completing the theory portion, I didn't receive any email, so I called to inquire about it. I ended up speaking with Neal Ripper, but the call dropped several times, which was frustrating for both of us. When I discussed troubleshooting the issue with Neal, he spoke to me in an unprofessional way and seemed to want to argue, accusing me of thinking he was foolish. As a 46-year-old man, I really don't have the time or patience for this kind of behavior. However, I had Molly for my practical test, and she was fantastic; her patience and guidance were exceptional, which is why I rated you with 2 stars.

4 December 2025
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Reply from Test & Tag Training

Hi David,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that parts of the process didn’t meet your expectations and that you ran into communication issues along the way. Your comments about the practical session and the interaction during troubleshooting are important to us, and we’ll be reviewing them carefully to make sure we can improve.

We’re really glad to hear that Molly was able to support you so well, and we’ll be sure to pass your kind words on to her.

We’d appreciate the opportunity to speak with you directly so we can better understand what happened and make things right. Please expect a follow-up call from us soon.

Kind regards,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Everything seemed so well planned and…

Everything seemed so well planned and the instructors knowledgeable, helpful and friendly. The Venus was well thought out with all the equipment required to complete the course. Well done.

3 December 2025
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Reply from Test & Tag Training

Hi Raymond,

Thank you for the feedback. We're glad to hear everything felt well-organised and that our instructors were knowledgeable, helpful, and friendly throughout your training. It’s great to know the venue and equipment setup contributed to a smooth experience. Well done on completing the course, and thanks again for choosing us!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

i think it was great to do course to…

i think it was great to do course to understand the testing level .the training staff were fantastic

25 November 2025
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Reply from Test & Tag Training

Hi Neil,

Thank you for your feedback. We're glad to hear you found the course helpful in understanding the testing level, and that our training staff made the experience fantastic. We're also here for you long after the course — remember, you have lifetime technical support whenever you need it!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

The lovely gentleman I spoke with when…

The lovely gentleman I spoke with when I booked via computer and it was wrong fixed it in a matter of seconds.

17 November 2025
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Reply from Test & Tag Training

Hi Lisa,

Thank you for your feedback. We're pleased to hear our team was able to fix your booking issue quickly and make the process easy for you. If you ever need assistance again, we're only a call or email away!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

good training ground I am happy with…

good training ground I am happy with that all trainer is nice he explains everything to me.

17 November 2025
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Reply from Test & Tag Training

Hi Yangjin,

Thank you for your kind review. We're glad to hear you were happy with the training and that our trainer took the time to explain everything clearly. We're always here to support you—even after the course—with lifetime technical support whenever you need it!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Easy to understand

Well thought out and put together lesson!

13 November 2025
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Reply from Test & Tag Training

Hi Saviriano,

Thanks for your feedback! We’re glad to hear the lesson was well thought out and easy to understand. We appreciate you taking the time to share your experience.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Very good

Very good. The teacher was great. And it's been really good. Thanks

13 November 2025
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Reply from Test & Tag Training

Hi Stephen,

Thanks for your feedback! We’re glad to hear you had a really good experience and that the trainer made a positive impact. We appreciate you taking the time to share your thoughts.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Excellent Experience

All instructors were helpful, informative and very friendly.

6 November 2025
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Reply from Test & Tag Training

Hi Charlie,

Thanks for your feedback. We're really glad to hear you had an excellent experience and that all of our instructors were helpful, informative, and friendly. We'll be sure to pass your kind words on to the team!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Well presented and instructor was very…

Well presented and instructor was very knowledgeable.

5 November 2025
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Reply from Test & Tag Training

Hi Craig,

Thanks for your feedback. We’re glad to hear you found the course well presented and that the instructor’s knowledge made a difference. We’ll be sure to pass your kind words on!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great instructor.

4 November 2025
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Reply from Test & Tag Training

Hi George,

Thanks for your feedback. We’re glad to hear you had a great experience with your instructor — we’ll be sure to pass your kind words on!

All the best,
Den - Test and Tag Training Team

Rated 2 out of 5 stars
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Reply from Test & Tag Training

Hi Guy,

Thanks for your message, and totally understand you’re keen to receive your certificate!

We've had a look into your file, and you’re all good to go - we’re just waiting on your enrolment form to be completed before we can issue your certificate. It’s a required step for all nationally recognised training, so once that’s in, we’ll process everything straight away.

It seems that Jess sent through a reminder earlier today with the link you need to fill out, but if you need us to resend it or help you finish it off, just let us know - we’re happy to help.

Looking forward to getting this sorted for you!

Kind regards,

Josh - Test & Tag Training Team

Rated 5 out of 5 stars

Clear and concise training

Clear and concise training

29 October 2025
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Reply from Test & Tag Training

Hi Wayne,

Thanks for the great feedback! We’re really pleased to hear you found the training clear and easy to follow — that’s exactly what we aim for. And don’t forget, you’ve got lifetime support from us if you ever need a hand down the track.

All the best,
Den - Test and Tag Training Team

Rated 3 out of 5 stars

Disappointed

1) The online paperwork was overally focused on WH&S including special education areas of 'Working at Heights' & ' Confined Spaces' - needs review.

2) The 'Hands-On' training was far too random. The course outcomes would be enhanced by having all groups working on the same equipment at the same time, rather than working on different equipment.

3) Off topic comments:
a) Any comments about Homelessness being caused by drug and alcohol addiction needs to be removed immediately.
b) While it's great that the Trainer is an enthusiast Kelpie Rescuer (and I happen to like working with Kelpies); there are many who believe that it's cruel and socially unacceptable to re-home any working dogs into city areas where they can't work and live virtually unrestrained - they belong exclusively in regional areas (until they retire).

PJC. Trainer & Assessor (TAE40110)

22 October 2025
Rated 5 out of 5 stars

Training Day

Knowkedgable training. The hands on in classroom with trainer is excellent.
Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the time to review the activity and explain the learning and outcomes.

29 October 2025
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Reply from Test & Tag Training

Hi Robert,

Thank you for your thoughtful feedback. It’s wonderful to hear you found the hands-on classroom training valuable and that our trainer took the time to ensure everyone felt comfortable and understood each step. We’re glad the day was both engaging and informative — and remember, you’ve got lifetime support from us!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Had no problem with the instructor

Had no problem with the instructor, he was patient. I was not listening enough. A lot of gear to go through.

9 October 2025
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Reply from Test & Tag Training

Hi Anthony,

It's great to hear our instructor was patient and supportive throughout the session. There’s certainly a lot to cover in the training, but don’t worry — you’ve got lifetime support from our team if you ever need help!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Training was great.

Training was great. Only thing that could have helped me do better was having more background knowledge of test and tag.

23 October 2025
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Reply from Test & Tag Training

Hi Selim,

We’re glad to hear you enjoyed the training. It’s completely normal to feel that way starting out, and the good news is you’ve got lifetime support from our team if you ever need guidance!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The instructor was an experienced…

The instructor was an experienced electrician that knew exactly what he was talking about and is great at teaching.

7 October 2025
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Reply from Test & Tag Training

Hi Graeme,

We’re pleased to hear that you had a great experience! It’s fantastic that our instructor’s industry experience and teaching style made the training clear and engaging — we’ll be sure to pass along your kind feedback.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The teacher made it fun and interesting…

The teacher made it fun and interesting and was very helpful and explained it all in layman’s terms

14 October 2025
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Reply from Test & Tag Training

Hi Ben,

We’re so glad to hear you enjoyed the course! It’s great that your trainer made the learning experience fun, engaging, and easy to understand — that’s exactly what we aim for in every class.

All the best,
Den - Test and Tag Training Team

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