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Test & Tag Training Reviews 

2,719
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the trainers for being knowledgeable, patient, and helpful, often making complex topics easy to understand with clear explanations and engaging delivery. Many people found the courses to be well-structured, providing an excellent balance of theory and practical application, which contributed to a positive overall learning experience. Reviewers frequently highlight the comprehensive course materials and the supportive atmosphere created by the staff. However, some customers also noted that certain online modules were frustrating, lengthy, or not user-friendly, with occasional inconsistencies in content. A few other people also felt that some staff members were impatient or unprofessional, particularly when dealing with questions or specific situations. Additionally, some reviewers mentioned that the practical sessions were not always beneficial, or that the overall course structure could be improved, such as by extending the face-to-face component.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

User experience

People report positive experiences with user experience, finding the website and course materials easy to use... See more

Service

Reviewers highlight positive aspects of service, with many praising the well-delivered and excellent... See more

Instructions

Users describe positive interactions with instructions, often highlighting their clarity, detailed... See more

Website

Customers had positive experiences with the website, finding it easy to use and navigate for accessing course... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization
  3. Education Center
  4. Electrical Appliance Wholesaler
  5. Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 75% of negative reviews

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4.7

All reviews

(2,719)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything about this course was truly…

Everything about this course was truly professional and exceeding expectations. From the sales experience over the phone to the incredible teacher (Peter) and the wonderful conference room (Caroline springs)

I confidently recommend this organisation to anyone interested in acquiring testing and tagging competency.

Cheers

Rob

16 July 2025
Rated 4 out of 5 stars

The course fully met my requirements

The course fully met my requirements. The instructor was excellent, knowledgeable, helpful and friendly.
The course material was comprehensive.
The correspondence from the company was timely and consistent.
2 issues marred the experience slightly
No mention of lunch being provided so brought my own, would not have of I had known
Access to building at the Caroline Springs location proved to be stressful. It was mentioned in one of the phone conversations, but I did not take sufficient note of the instructions. To assist it would be helpful to have this detailed in the course acceptance email
Apart from this all went very well

24 July 2025
Rated 5 out of 5 stars

What made my experience great was The…

What made my experience great was The patience and the simple English that the trainer has and used to explain everything.(English is my 2nd language)
The clarity on how she explain things when we had a question to make sure that we understood what needed to be done and how to do it right.

2 July 2025
Rated 1 out of 5 stars

Please provide help...

I completed my test and tag course some weeks ago now and still haven't received my confirmation of completion yet. I would either like my money back or to be sent my letter of completion.

13 May 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Lachlan,

Thanks for your review. We’ve looked into your course status, as we take all student concerns seriously, and it stood out because we’ve never had a student miss out on receiving a certificate after successfully completing all required components.

You enrolled in the UEESS00174 Skill Set, which includes two separate units. The face-to-face session you attended covered the first unit, but the second unit UEECD0007, needs to be completed online. This online component has been available to you since you booked the course and must be finished before we can issue your Statement of Attainment, as per national training requirements.

Our system shows you’ve accessed the online course four times since receiving the link, and most recently on the same day this review was submitted. Despite this, the required online unit hasn’t been started yet.

Once the online component is completed, your Statement of Attainment will be issued immediately. If you’re unsure how to get started or need a hand, our team is here to support you any time. But just to be clear, we’re not allowed to issue certificates until both parts of the course have been successfully completed.

Kind regards,

Josh

Rated 2 out of 5 stars

Too much information to grab within…

Too much information to grab within short time.

25 June 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Passang,

Thanks for your feedback—we really appreciate you taking the time to share it.

We know everyone learns differently, and this is always a tricky one to balance. Some students feel the course is too short, others feel there’s a lot to take in, so over time we’ve aimed to strike a middle ground that works well for most.

That said, your comments are genuinely helpful, and we’re always reviewing how we deliver content to make it clearer and easier to absorb.

If there are any specific parts of the course you found overwhelming or think we could improve, we’d love to hear your thoughts—every bit of feedback helps us get better.

And don’t forget, we offer lifetime support. So if you ever need help while out testing and tagging, or just want clarification on anything, our team of experts is always here to help.

Regards,

Josh

Rated 5 out of 5 stars

Highly recommend this test and tag…

Highly recommend this test and tag training course! The content was clear and practical, giving me the confidence to perform testing competently. The instructor, Peter, was exceptionally helpful and made the learning process smooth and effective. A very worthwhile course.

24 June 2025
Rated 5 out of 5 stars

Thanks team!

I really enjoyed the session! Mark was super friendly and explained everything clearly. The lunch was great, and everyone on the team was really helpful and nice. As someone with a carpentry background, I didn’t know much about electrical stuff, but this course gave me a good basic understanding. Big thanks to all the team!

18 June 2025
Rated 1 out of 5 stars

Terrible

The service was not as stated on the website and the customer service was awful. The person we had the misfortune to speak with customer service ranged from patronising to hysterical screaming. Won't be recommending to my friends.

16 June 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi A. Wilson,

Thank you for your feedback. I'm genuinely sorry to hear about your recent experience and appreciate you taking the time to share it.

I’ve personally looked into the issue and can confirm that the delay you experienced was the result of multiple updates required to the student’s email address, which unfortunately took a few attempts to get right. That’s on us to manage it more smoothly, and it should have been handled more efficiently the first time around.

In terms of the phone interaction you mentioned, that feedback is concerning and it’s not the experience we want anyone to have with our team. I’ve flagged this with our training coordinator and team leader for follow-up and coaching. We’re committed to doing better.

If there’s anything we can do to help make things right—or improve the experience going forward—we’d genuinely appreciate the opportunity. You're welcome to get in touch with our team on 1300 848 302 or via email at admin@testandtagtraining.com.au.

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