I had no issues with Tesco home insurance or pet insurance. I hadn’t made a claim regarding either policies but the prices had gone up ridiculously. Due to this Tesco have lost my business for both po... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All i want is a cheap or reasonable price for insurance for me and my partner, why should we be punished for other people's mistakes, we have had no accidents etc and yet our insurance went through th... See more
Company replied
I renewed my car insurance mainly because the annual premium was significantly reduced. I couldn’t believe it, phoned them and spoke to a really pleasant lady called Cora , she answered my questions p... See more
Company replied
The price Tesco insurance was offering was better than comparison websites. The website was easy to use and fill in all the required details. The packages were clearly laid out with the prices for eac... See more
Company replied
Company details
- Insurance Company
- Auto Insurance Agency
- Home Insurance Agency
- Life Insurance Agency
- Pet Insurance Company
- Travel Insurance Company
About Tesco Insurance
Written by the company
Tesco Insurance offers a wide range of products to help protect the things that are important to you. Over 2 million Clubcard members trust Tesco Insurance with their policy. See if you could save with your Clubcard on car, home, pet, travel and life insurance.
Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.
Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.
Contact info
4.4
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick and easy to complete
quick and easy to complete, but not too pleased with the increased price
27 May 2026
Reply from Tesco Insurance
Hi Ann,
We're glad to hear you found the process easy. We understand your concerns about the price adjustment and appreciate your feedback.
The Tesco Insurance Team
Got the insurance i wanted in know time…
Got the insurance i wanted in know time at a good price. Coral the call handler was very good at her job top marks.
26 May 2026
Reply from Tesco Insurance
Hi Ian,
We are so glad we could provide the insurance you needed quickly and at a great price. We appreciate your kind words about our team member.
The Tesco Insurance Team
Club card offer,price,extras
27 May 2026
Reply from Tesco Insurance
Hi Anne,
We appreciate your feedback on the club card offer.
The Tesco Insurance Team
Very good exeperience tesco isurance
Very good exeperience tesco isurance good and cheap with clubcard discount
27 May 2026
Reply from Tesco Insurance
Hi Ahmed,
Thank you for your 5-star review! We're delighted you found our insurance good and affordable with your Clubcard discount. We appreciate your feedback.
The Tesco Insurance Team
Travel insurance seems great value but beware claiming on it!
Disclosed pre-existing medical conditions and the insurance was accepted.
Confirmation email said "You will not be covered for any claims arising as a direct or indirect result of the following (basically any medical event) in the 12 months before taking out this insurance policy or booking your trip (whichever later). So insurance was well in place - 'later' being when insurance was taken out (3 weeks ago). Then comes a medical event two days before setting off!
12 hours in hospital where all tests found nothing. Given all clear to travel and referred for a gastroscopy on return.
BUT Page 4 of Tesco's Medical document says to call their medical screening helpline on 0345 030 6124 before starting a trip if:
- you experience new symptoms or have an undiagnosed condition;
- you receive in-patient medical treatment; or
- you are placed on a waiting list for investigation or medical treatment;
So duly phoned and was informed by a very unsympathetic call handler that anything relating to an undiagnosed condition or symptoms under investigation is not covered! As hospital has approved the trip then its a personal choice not to go, so holiday cancellation losses are not covered.
Not being a risk taker, will not go out of UK when there's a gaping hole in medical cover!
Thanks for nothing Tesco! No holiday, no refund, nothing..
28 May 2026
Unprompted review
reliable company
the website was easy to renew my policy, plenty of communication via e-mail would recommend them for car insurance and this year first time ever my policy went DOWN instead of rising
27 May 2026
Reply from Tesco Insurance
Hi Jill,
We're so glad to hear that renewing your policy was easy and that our communication was helpful. It's wonderful that your policy decreased!
The Tesco Insurance Team
Great service and support
They were great when someone reversed into my car - even on a bank holiday weekend, the claim was progressed. Everyone I spoke with was friendly and helpful and made the process less stressful.
27 May 2026
Reply from Tesco Insurance
Hi Stephanie,
Thank you for your wonderful feedback. We are so pleased to hear we made the process less stressful, even on a bank holiday. We appreciate you sharing your positive experience.
The Tesco Insurance Team
Hi very good inall info about what I to know
Hi very good inall info about what I needed to know
27 May 2026
Reply from Tesco Insurance
Hi Graham,
We're so glad we could provide the information you needed. Thank you for your feedback!
The Tesco Insurance Team
Reply from Tesco Insurance
Hi,
Thank you for your 5-star review! We are delighted you found our product well-priced and our website easy to use.
The Tesco Insurance Team
A person who was clear and helpful
24 May 2026
Reply from Tesco Insurance
Hi Lindsay,
Thank you for your 5-star review. We are glad we could help.
The Tesco Insurance Team
This is the easiest home and contents…
This is the easiest home and contents insurance I’ve ever had, and I’m in my 80s .
27 May 2026
Reply from Tesco Insurance
Hi Terence,
We are so glad to hear you found our home and contents insurance easy to use. Thank you for your kind words!
The Tesco Insurance Team
Reply from Tesco Insurance
Hi Monica,
Thank you for your 5-star review! We're so glad you had a great experience with us.
The Tesco Insurance Team
Friendly and efficient.
27 May 2026
Reply from Tesco Insurance
Hi Christine,
Thank you for your 4-star review! We're pleased our team provided a helpful service. Your feedback is greatly appreciated.
The Tesco Insurance Team
Reply from Tesco Insurance
Hi,
Thank you for your wonderful 5-star review! We are so pleased you found our service easy to use and quick.
The Tesco Insurance Team
Amazing services
Amazing services, the price of Tesco Insurance are competitive and good value for money.
20 April 2026
Reply from Tesco Insurance
Hi,
Thanks for your feedback! We're pleased to hear you found our services amazing and our prices competitive. We appreciate you choosing us.
The Tesco Insurance Team
I'm glad I found Tesco insurance for my…
I'm glad I found Tesco insurance for my car. M to recommend to my friends to my acquaintances
27 May 2026
Reply from Tesco Insurance
Hi Robert,
We're so pleased you found our car insurance and are happy with it! Thank you for the wonderful 5-star review.
The Tesco Insurance Team
Trusted Brand
Over the years I have use Tesco car Insurance as the prices are competitive and it's a trusted brand
27 May 2026
Reply from Tesco Insurance
Hi Kevin,
Thank you for your 5-star review! We are so pleased to hear you find our prices competitive and trust our brand. Your feedback means a lot to us.
The Tesco Insurance Team
All round good
27 May 2026
Reply from Tesco Insurance
Hi John,
We appreciate your 5-star review. We are glad you had a great experience with us.
The Tesco Insurance Team
Easy to use and understand
Easy to use and understand. Went for information, bought the policy.
27 May 2026
Reply from Tesco Insurance
Hi Brian,
We are delighted to hear you found our process straightforward and helpful. Thank you for your positive feedback!
The Tesco Insurance Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.