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Tesco Insurance Reviews 25,013

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,575 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and competitive pricing, often finding better rates than elsewhere. People appreciate the knowledgeable and helpful staff, noting that interactions are pleasant and efficient. The user experience, particularly on the website, is consistently described as easy to navigate and straightforward. However, some customers also noted that prices can increase significantly upon renewal, and a few people reported issues with logging into their accounts or with specific policy coverages.

What people talk about most

Price

Reviewers highlight positive aspects of price. Many customers found the annual premiums to be reasonable and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Service

Consumers find service to be positive. Many reviewers praise the quick, efficient, and easy service, with... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

User experience

Clients share positive opinions on user experience. Many customers found the website easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had no issues with Tesco home insurance or pet insurance. I hadn’t made a claim regarding either policies but the prices had gone up ridiculously. Due to this Tesco have lost my business for both po... See more

Company replied

Rated 5 out of 5 stars

All i want is a cheap or reasonable price for insurance for me and my partner, why should we be punished for other people's mistakes, we have had no accidents etc and yet our insurance went through th... See more

Company replied

Rated 5 out of 5 stars

I renewed my car insurance mainly because the annual premium was significantly reduced. I couldn’t believe it, phoned them and spoke to a really pleasant lady called Cora , she answered my questions p... See more

Company replied

Rated 5 out of 5 stars

The price Tesco insurance was offering was better than comparison websites. The website was easy to use and fill in all the required details. The packages were clearly laid out with the prices for eac... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Life Insurance Agency
  5. Pet Insurance Company
  6. Travel Insurance Company

About Tesco Insurance

Written by the company

Tesco Insurance offers a wide range of products to help protect the things that are important to you. Over 2 million Clubcard members trust Tesco Insurance with their policy. See if you could save with your Clubcard on car, home, pet, travel and life insurance.

Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 4 out of 5 stars

didn't ask too many irrelevant…

didn't ask too many irrelevant questions,but still couldn't resist in bombarding me with all other products!!!! uugghh

20 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Peter,

We appreciate your feedback regarding the product recommendations. We are always working to improve our customer interactions and will review our approach to ensure a better experience.

The Tesco Insurance Team

Rated 5 out of 5 stars

My whole experience was made by the…

My whole experience was made by the agent who dealt with me. He made the process a pleasant experience and the next time I ring I would be delighted to get the same agent

28 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Martin,

We truly appreciate your wonderful 5-star review! We are so pleased to hear that our agent made your experience a pleasant one. Your feedback is very valuable to us.

The Tesco Insurance Team

Rated 1 out of 5 stars

Tesco took my money for RAC cover but…

Tesco took my money for RAC cover but failed to register the vehicle with the RAC. I made a complaint and Tesco’s passed the buck to the RAC and they have now said nothing to do with them as the car was never registered! Not exactly surprising but Tescos has trousered my money and at the moment there is no refund, no compensation, no cover and definitely no apology or assistance. There is of course a legal term for this it’s called fraud!
So if you’re getting insurance dont be fooled into thinking Tescos are a dependable reputable outfit because they just leave you by the roadside.
How difficult is it to register a vehicle for cover? I’ve done it myself in the past and I believe you have to enter the vehicle make and model and registration. Or am I missing the point?

28 May 2026
Unprompted review
Rated 5 out of 5 stars

JUST SO EASY TO RING & RENEW.

JUST SO EASY TO RING & RENEW.
BEEN WITH TESCO A LONG TIME N WILL REMAIN SO.

26 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Dave,

We're so glad to hear that renewing was easy and that you'll continue to be a valued customer. Thank you for your loyalty!

The Tesco Insurance Team

Rated 5 out of 5 stars

Very hospitable

Willing to listen to the customer

26 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi James,

We appreciate your kind words. We are glad we could listen to you.

The Tesco Insurance Team

Rated 5 out of 5 stars

Helpful Staff. Good value quotes.

Very helpful staff AND very good car insurance quotes. Easy to get phone help.

26 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Thomas,

Thank you for your wonderful 5-star review! We are delighted to hear you found our team helpful and our quotes good.

The Tesco Insurance Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The lady Nicky I spoke with was brilliant, very helpful and knowledgeable and give me an excellent deal on my car insurance. I've been with Tesco for a few years and find them to be very efficient and reasonably priced in relation to other companies.

28 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Joycelyn,

Thank you for your wonderful feedback! We're delighted to hear about your excellent experience with our customer service and that you received a great deal on your car insurance. It's fantastic to know you find our service efficient and reasonably priced. We appreciate your continued loyalty.

The Tesco Insurance Team

Rated 5 out of 5 stars

Ease of contact

Ease of contact
Policy gave me everything I needed
Alex was operator I spoke to and he was super helpful

28 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Fiona,

We are so happy to hear our policy met your needs and our team provided excellent assistance. Thank you for your kind words!

The Tesco Insurance Team

Rated 5 out of 5 stars

Quick response,knowledgeable person…

Quick response,knowledgeable person problem solved

28 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Leonard,

We truly appreciate your 5-star review! We're so glad we could help resolve your issue quickly and effectively.

The Tesco Insurance Team

Rated 5 out of 5 stars

Helpful advisor

Helpful advisor

27 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi,

We truly appreciate your 5-star review! We're so glad we could help resolve your issue quickly and effectively.

The Tesco Insurance Team

Rated 5 out of 5 stars

Easy transaction

Easy transaction, good value

27 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Pamela,

Thank you for your 5-star review! We are delighted you found the transaction easy and of good value.

The Tesco Insurance Team

Rated 5 out of 5 stars

Car insurance

Easy online quote and competitive price for car insurance.

27 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi,

We appreciate your feedback! We're glad you found our online quote easy and our prices competitive.

The Tesco Insurance Team

Rated 5 out of 5 stars

Trust Tesco to deliver the best price…

Trust Tesco to deliver the best price and cover.
Web site was easy enough.

27 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi John,

We're so pleased to hear you found our website easy to use and our prices and cover met your expectations. Thank you for your kind words!

The Tesco Insurance Team

Rated 4 out of 5 stars

Renewal premium doubled.

I bought car insurance online from Tesco last year, which was competitive. This years renewal was almost double last years premium. I assume companies think people will simply except the renewal price. I found similar cover through Direct Line for slightly less than last year’s price.

26 May 2026
Unprompted review
Tesco Insurance logo

Reply from Tesco Insurance

Hi David,

We appreciate you sharing your experience regarding your car insurance renewal. We understand your disappointment with the significant price increase and are sorry to see you go. We value your feedback on our competitiveness.

The Tesco Insurance Team

Rated 5 out of 5 stars
Tesco Insurance logo

Reply from Tesco Insurance

Hi Ian,

We're so pleased to hear you found our prices and cover met your expectations. Thank you for your kind words!

The Tesco Insurance Team

Rated 1 out of 5 stars

DO NOT BUY - Tesco/Allianz Travel insurance

Tesco/Allianz Travel insurance - absolutely shocking service! Had to call emergency medical assistance today after falling out the shower. Despite having an active policy i had to go through all my details again standing in midst of a hospital upset and in agony after a fall. Assistant then says IF the claim is successful- what’s to query? Fall- break - needs treatment- had insurance. That should be end of story but despite having medical exemption for numerous existing conditions they are now dredging through my medical records to see if they can find a get out clause so now i get to worry for the remainder of the holiday about possibly facing a medical bill upon my return home. Absolutely shocking service!!!! And certainly NOT what I need at this time. Jeez can you imagine had it been something life threatening!!

28 May 2026
Unprompted review
Rated 4 out of 5 stars

quick and easy to complete

quick and easy to complete, but not too pleased with the increased price

27 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Ann,

We're glad to hear you found the process easy. We understand your concerns about the price adjustment and appreciate your feedback.

The Tesco Insurance Team

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